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Matrix Hotel

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Traveller (156)
Room & Suite (278)
Dining (54)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(261 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,892)
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2,871 results
Traveller rating
1,650
915
212
54
40
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LanguageEnglish
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1,650
915
212
54
40
Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetmini barbusiness tripbathroom doorcentral locationrooms are cleana great stayhome away from homeenjoyed my stayfront desk staff
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1 - 5 of 2,871 reviews
Reviewed 2 days ago

The hotel aesthetics are appealing, the service is great and the guest rooms are clean. It’s a bonus that parking is included in the rates. The location is in the heart of Edmonton which is convenient to most places.

Review collected in partnership with this hotel
Thank rnh0epp
Response from Matrix_Hotel, Owner at Matrix HotelResponded yesterday

Hi rnh0epp, Thank you for taking the time to share your review. Our service is something we definitely pride ourselves in, as well as our complimentary offerings. We all look forward to having you again in the future. - Olaf, General Manager

Reviewed 2 days ago

Excellent hotel to stay at!! The staff are very friendly and very willing to assist you as requested. The room was clean and ready. Although I stay on the 11th floor the water pressure was constant and energizing. The check out was flawless and didn't...More

Review collected in partnership with this hotel
Thank 885victoria
Response from Matrix_Hotel, Owner at Matrix HotelResponded yesterday

Hi 885victoria Thank you for your wonderful review! We're so happy you had a great stay and your kind words are truly appreciated. We will definitely be sharing your review with all our team members. We all look forward to see you again. - Olaf,...More

Reviewed 3 days ago

Hotel was clean and easy to locate downtown. Parking was included. Nothing special about the rooms aside from mini bar (not complimentary). Housekeeping very interruptive in the morning. Came to the door 4 times in 2.5 hours prior to checkout time.

Review collected in partnership with this hotel
Thank Dee1655
Reviewed 3 days ago

Double check the room you are in is not near any elevator, very noisy. When I complained the staff at the front desk stated all rooms in the area of the elevator are noisy. Not impressed with the response or the willingness to compensate in...More

Review collected in partnership with this hotel
Thank rbrown988445
Reviewed 5 days ago

Adequate but overpriced. At 75 % of the current price it would be just fine. The beds have huge wooden frames that stick out into the room. The sound proofing between rooms is poor. The heating system is not designed for northern climates. Elevators have...More

Review collected in partnership with this hotel
Thank Clarence G
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$124 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$124 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (156)
Room & Suite (278)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
2 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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"all rooms appear to be the same size (I always check the emergency exit plan)"
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