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Matrix Hotel

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Traveller (156)
Room & Suite (278)
Dining (54)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(270 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(35 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,979)
Filter reviews
2,958 results
Traveller rating
1,699
943
221
55
40
Traveller type
Time of year
LanguageEnglish
More languages
1,699
943
221
55
40
Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetmini barbusiness tripbathroom doorcentral locationrooms are cleana great stayhome away from homeenjoyed my stayfront desk staff
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1 - 5 of 2,958 reviews
Reviewed yesterday

1602 needs updated couch & chair. All rooms need makeup mirrors!. This is an excellent place to stay downtown you can walk to most things. Also the car service is very good. Really enjoyed our stay and will be staying again. Your staff is excellent.

Review collected in partnership with this hotel
Thank 99renee1956
Reviewed 3 days ago

Great room, great food, very cheap breakfast buffet that is free if you have a room, and fantastic service. The wifi is hit and miss sometimes and the parking is hard to figure out (it costs $25) but other than that, my experience here has...More

Review collected in partnership with this hotel
Thank Multiscoop
Response from Olaf M, General Manager at Matrix HotelResponded 2 days ago

Hello Multiscoop, Thank you for your wonderful feedback. It is great to hear that you had an excellent experience. I will check into the wifi connectivity challenges to see if we can determine why you experienced the variations. We hope to see you soon. –...More

Reviewed 6 days ago

I booked a deluxe one-bedroom suite on Expedia after comparing options between this hotel and the nearby Courtyard by Marriott. Despite being loyal Marriott member, I was drawn by a variety of advertised perks, including the lure of an in-room fireplace, the intimate service that...More

Thank Derek L
Response from Olaf M, General Manager at Matrix HotelResponded 5 days ago

Dear Derek L, Thank you for your comments. I am sorry to hear that we did not meet your expectations. I will follow up with our maintenance team to make sure that the fireplaces are installed properly. I will also follow up with our housekeeping...More

Reviewed 6 days ago

We find our stays to be carefree, with the breakfast included to be vegan friendly. Rooms have been clean and quiet. Front desk is very friendly and helpful. We are coming back. The Matrix in Edmonton is very central and safe near the LRT, and...More

Review collected in partnership with this hotel
Thank htokar
Response from Olaf M, General Manager at Matrix HotelResponded 5 days ago

Hello htokar, Thank you for your wonderful feedback and choosing the Matrix for your stays. I happy to hear that you enjoy our product and service. We are looking forward to seeing you on your next visit. – Olaf, General Manager

Reviewed 1 week ago

Hotel is overall very satisfying. we had a platinum sweet that was very comfortable with a nice view. i would avoid ordering the craft beer sampler amenity as it is not worth the value, stick to the mini bar it is much cheaper. The price...More

Review collected in partnership with this hotel
Thank 129kylec
Response from Olaf M, General Manager at Matrix HotelResponded 5 days ago

Hello 129kylec, I am happy to hear that the Platinum Suite was comfortable and that you enjoyed your stay. I will check on the craft beer sampler pricing with our F&B team. Thank you for your comments. I do hope to we will see you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Dry Cleaning
Banquet Room
Non-Smoking Hotel
Wheelchair Access
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$116 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (156)
Room & Suite (278)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
2 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Ask for a larger room , a lot of them are quite narrow"
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"Book a suite if available, worth it!!"
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"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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