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Pomeroy Hotel & Conference Centre

Pomeroy HotelUS$86*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Pomeroy Hotel & Conference Centre
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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A TripAdvisor Member
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7 reviews
6 hotel reviews
1 helpful vote
Reviewed 1 week ago via mobile

The Pomeroy is a very nice hotel and has very helpful and friendly staff. I just finished a fantastic steak dinner and then went to my room. An executive suite room, the room is very nice and would spoil anyone. I also get a complimentary breakfast to go with my stay. All of this was given to me by the...

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Thank A TripAdvisor Member
GMPomeroy, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

I am so happy to hear that you enjoyed your suite and the steak dinner, and we apologize that you were disturbed at our sister hotel the Stonebridge; the rowdy guests were spoken to and all was peaceful the next night at the Stonebridge, but we wanted to ensure that you had a great night sleep and we are glad...

Reviewed 2 weeks ago via mobile

Very clean hotel, excellent food in restaurant - steak was great. The rooms have blinds, no curtains - so if you like a dark room, your out of luck, was facing the mall parking lot - could almost read by the light that comes in the room. The mattress also felt fairly well used. Other than that, good hotel.

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Thank Strings234
GMPomeroy, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Strings234 Thank you for taking the time to post a review about your stay with us. Our team works hard to keep our hotel clean at all times, thank you for noticing! Great to hear you enjoyed your dining experience while with us also. In regards to curtains, all of our rooms but four have blackout drapes and we...

Dawson Creek, Canada
Reviewed 4 weeks ago via mobile

Excellent costumer service, special thanks to Harry for his excellent work and attention to detail. He has made me stay in here very comfortable and a real pleasure. I find the staff to be very friendly and easily approachable. Sincerely Chris

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Thank Chr1sBU
GMPomeroy, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Chr1sBU We work hard to create memorable experiences, thank you for taking the time to write to us about yours. Very happy to hear you enjoyed your stay and we will ensure Harry gets commended for a job well done. Thanks for staying with us! Best Regards Mark Butler-Jenkins

Reviewed 4 weeks ago via mobile

A totally comfortable stay in the clean and well-appointed room on the Woman's Only floor. Best surprise was the excellent quality of the food in "The Office" dining room. Scallops for lunch and halibut for dinner were excellent. Congratulations to Chef Huasanta and thank you to Dimitri for the friendly and informative service on March 21, 2017. Highly recommended.

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Helpful?
Thank Christina B
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Christina, Thank you for taking the time to provide us with some feedback. Very happy to hear that you had such a pleasant experience and were able to take advantage of the Women's Only floor. Glad that you were able to find value in all aspects of the hotel and we are looking forward to seeing you again in...

Saskatoon, Canada
Reviewed 11 March 2017

Grande Prairie is on a roll these days and is emerging as Canada's next Fort McMurray. The city is expanding quickly and shows lots of signs of being a boom town. The Pomeroy is an attractive and comfortable business hotel. I enjoyed the room service food, appreciated the attractive and substantial breakfast, and liked the room. The beds were comfortable...

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Helpful?
Thank WhitehorseVancouver
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, We thank you a lot for staying with the Pomeroy Hotel & Conference Centre. Great to hear, that you found value in the quality and comfort of our guest rooms. We take pride in the level of our customer service and we are delighted our service lived up to your expectations. We are looking forward to welcoming you...

Edmonton, Canada
Reviewed 5 March 2017

Hot, dirty and noisy. Mattresses were lumpy and very uncomfortable, as were bed linens. Towels were skimpy and worn. Temp control didn't operate properly and fan on the unit was very noisy. Drapes were locked in place with screws in the upper track so the blackout part could not be closed to keep out ambient city light (on a busy...

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Helpful?
Thank Janet B
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Janet, Thank you for taking the time to express your concerns about your recent stay. We can completely understand your frustrations over the poor service you received. Your comments on the issues in your guest room have been addressed with our housekeeping team and we can assure this won’t happen again. Furthermore we are very sorry for the inconvenience...

Valleyview, Canada
Reviewed 2 March 2017 via mobile

Love this hotel . Front staff friendly and well dressed . Lobby very clean and modern, rooms beautiful and clean and bed are so comfy great pillows I recommend this hotel we stay here every time in grande prairie.

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Thank kat2016-1
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Kat, We are very much appreciated due to your kind words regarding your stay at the Pomeroy Hotel & Conference Centre. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met. We are looking forward to welcoming you back to...

Reviewed 2 March 2017

Clean room. Comfortable bed. Clean sheets. Nice Staff. Good complimentary morning buffet breakfast, except for Sundays when they do a poorer job, probably to make the special brunch buffet look even better. To bad they don't just have an upgrade price. Unfortunately no omelette bar,or chocolate milk like they have at the Podollan hotel.

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Helpful?
Thank Kyle B
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Kyle, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. It is great to hear that you have been able to find value in most of our services. Our management team has addressed your comments...

Aurora, Canada
Reviewed 26 February 2017 via mobile

Not excellent only because of the traffic that the hotel is situated by. Not at all the hotels fault, just if you're a light sleeper (traffic/noise wise) then there may be a problem. Again, this is not the hotels fault. Comfy beds, VERY CLEAN (we can't stress that enough), friendly staff, two great lounge type restaurants where there always seems...

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Helpful?
Thank jairme11
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thanks a lot for your kind words. It is great to hear that you have been enjoying your stay with us. We all do our very best to make this place as special as possible. We appreciate as well your comment on the breakfast buffet and apologize for the inconvenience this has caused, and start working on it...

Tumbler Ridge, British Columbia, Canada
Reviewed 15 February 2017

It was Ok but nothing to write home about. Started of with poor customer service at checkin. We reserved a king room with pullout sofa, as we had our 9 year old with us. We went up to our room and it was just a king with no sofa. Went back down to main desk and was told it's only...

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Helpful?
Thank Crystal O
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Crystal, Thank you very much for your detailed review. We have discussed your comments with all our leadership team and we are all very concerned about the many things that did go wrong with your stay, and apologize for the inconvenience this has caused. Should you be back in the Grande Prairie area again in the future and would...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The new Pomeroy Hotel & Conference Centre features rich comforts like plush Hypnos beds and deluxe Eden linen, complimentary Wi-Fi, in room Keurig brewers featuring Starbucks, TELUS Optik TV and deluxe bath amenities and an all-women’s secure floor with lounge and fitness centre. On site amenities include The Office restaurant, Skylark Lounge, pool, hot tub and steam room, business and fitness centre and over 11,000 sq. ft. of premier meeting and conference space. ... more   less 

Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100 Street, Grande Prairie, Alberta T8V 3Y4, Canada
Region: Canada > Alberta > Grande Prairie
Price Range: $131 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Grande Prairie Hotel
Hotel Style:
#4 Business Hotel in Grande Prairie
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Questions & Answers

Here's what travellers have asked, with answers from Pomeroy Hotel & Conference Centre staff and other travellers.
2 questions
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Questions? Get answers from Pomeroy Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are large and private.”
292kyleb, 1 Mar 2017 | Read review
“Highway is noisy. Maybe new section is better but old section is not good.”
CrystalO914, 14 Feb 2017 | Read review
“If you are female, they have a women's only floor”
MichaelSiervo, 13 Feb 2017 | Read review
“The north side of the hotel is a long way from covered parking but close to the pool.”
SharBri, 7 Jan 2017 | Read review
“great breakfast included”
D3802SNmaryb, 23 Oct 2016 | Read review
5 of 5
Pomeroy Hotel
US$86* /night
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TripAdvisorUS$86
PricelineUS$94
Expedia.comUS$91
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*Disclaimer
Prices are for 1 room, 2 adults
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