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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,434 Reviews from our TripAdvisor Community

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Showing 3,257: English reviews
Red Deer, Canada
Reviewed yesterday NEWvia mobile

Stayed at Jasper Park Lodge Dec 2/3, 2016 We were very dusappointed in the quality of the food. It was definitely not up to Fairmont standards . Our room/cabin was average. Toilet wouldn't flush properly. The location is pretty and I understand it is a bit rustic so toilet wasn't a huge issue Biggest issue here was the food. Stay...

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Thank Smileytraveller_12
Adelaide, Australia
Reviewed yesterday NEW

Absolutely amazing property. . No need to leave the resort has everything there. Snoe ehoeing, yoga so many activities ..Great amenities and the service is top notch.. highly recommended. Big..actually huge rooms real lodge feel

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Thank nikkim949
Fort Saskatchewan, Canada
Reviewed 2 days ago NEWvia mobile

My wife and I came here for our anniversary. Most of the restaurants were closed for the season but the service for all the other amenities was great. We had a fantastic cabin with a wood stove, sitting room with great view of the mountains and a large bedroom. We enjoyed the outdoor pool even though the air was -20*C...

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Thank HungeryHippo
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear HungeryHippo, First off, happy Anniversary and thank you for choosing to spend such a special time with us! I am happy to read that you were able to enjoy the outdoor heated pool and hot tub, it is certainly a neat experience to be swimming outside when the temperature -20*C. I truly appreciate your kind words and I look...

Cambridge, Canada
Reviewed 2 days ago NEW

The location is breathtaking and the drive there is beautiful. Our room was ready and waiting, just the wrong room. There was a miscommunication as I had requested a room on the lake and received one with a lake view. That being said the staff could not have been more helpful in rectifying this. We had a later check in...

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Thank MargotB30
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear MargotB30, Thank you for taking the time to share such an excellent review! I am very happy to read that you enjoyed the walk around the lake while our staff ensured you were accommodated in the correct room. It is a stunning walk, and a must if you are visiting the Lodge! I would also like to thank you...

Edmonton
Reviewed 4 days ago NEW

I have stayed here many times. The location and comfort of the lodge are simply incomparable in Jasper. It is pricey, but worth it--you get what you pay for. There are some good deals to be had mid-week. The best place in the Rockies for a convention. The staff are excellent, accommodating and uniformly helpful. Not the best menu selection...

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Thank 917mtr
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 917mtr, Thank you for your compliments regarding your recent stay and the service you received. I am absolutely thrilled that your stay was made so memorable from the staff, the kitchen to our property. If you would like, you could send an email to jasperparklodge@fairmont.com and I would be more than happy to place a note on your file...

Reviewed 5 days ago NEWvia mobile

Five star stay this time! The Lodge was nice and quiet - post-Christmas in November and pre-Christmas and ski season. I love the peaceful, beautiful setting. They don't just accept pets, they welcome them! Breakfast was delicious and you can't beat the view. Every staff member we encountered was friendly and helpful. I hope to make staying at JPL a...

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Thank Roberta S
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Roberta S, Thank you for taking the time to share your positive review. I am so pleased to read that you had an excellent and peaceful stay with us at Fairmont Jasper Park Lodge. Of course, pets are more than welcome! Dogs, cats they are all part of the family, and sometimes they need a vacation too. Thank you...

Stony Plain, Canada
Reviewed 6 days ago NEW

I am not a person with a lot of money so every once in a while I will save up for something special and JPL is that place. I love the grass roots setting and the down to earth staff, no other Fairmont staff compares to JPL and I have stayed at many around Canada. Everything make you feel so...

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Thank hookedby1
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear hookedby1, Thank you so much for your kind words. I am thrilled to read your experience was so memorable and beyond expectations. I would also like to thank you for your compliments regarding our wonderful staff, I will pass your comments on to Taylor as I know she will be so happy to see she made a positive impact...

Erskine
Reviewed 1 week ago

For the price of the rooms here it is NOT worth it. Rooms are very dated and small. The staff were all just fine. The food was very and expensive and there were no other options other than driving about 10-15 minutes into Jasper.

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Thank 896christinen
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 896christinen, Thank you for taking the time to share your recent experience. It is disappointing to read your stay did not meet your expectations. Please accept my most sincere apologies for the challenges mentioned above. While we recognize that we are expensive, we hope that our guests feel that they have received good value for their money. We pride...

Calgary, Canada
Reviewed 1 week ago

Amazing location, Hotel staff customer service was excellent but the hotel itself need updating, bathroom was not clean, water was stuck in the bathtub, missing dressing gown in the bedroom. Dinner was so so but breakfast was very good.

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Thank nabdullah2016
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear nabdullah2016, Thank you for taking the time to share your review. I am very pleased to read that you enjoyed the location and found the service to be excellent. However I am disappointed to learn of the challenges with your guest room, I sincerely apologize for these issues. Please know that if at any point of your stay you...

Chambery, France
Reviewed 1 week ago

The staff here are great, constantly going out of their way to help guests and always with a smile. Food was excellent as were housekeeping services. I also enjoyed yoga whilst I was there, the local instructors working for the hotel were great. The location is to die for with breath taking views everywhere you look.

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Thank Charlieem1988
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Charlieem1988, Thank you for taking the time to share such a wonderful review! I am thrilled to read you had an overall excellent experience with us and was able to take in a few yoga sessions with our local instructors, so relaxing! Thank you again for your kind words and I look forward to welcoming you back in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $213 - $819 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
15 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
3 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the lake are a personal favorite.”
 of 5 bubbles hookedby1, 2 Dec 2016 | Read review
“Main lodge rooms offer total indoor access to the pool and shopping”
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
 of 5 bubbles BenLar137, 25 Nov 2016 | Read review
“All Rooms are in very nice Cabins with lots of History and Charm”
 of 5 bubbles DiverSnorkler, 20 Nov 2016 | Read review
“Lake side views are great albeit more expensive.”
  • Cabin where we stayed.
 of 5 bubbles lauriep427, 18 Nov 2016 | Read review
“A room in the lodge with a lake view is very nice.”
 of 5 bubbles StephenCapeCoral, 14 Nov 2016 | Read review
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