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Chateau Jasper

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784 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Exeter, United Kingdom
Reviewed 28 June 2015

stayed here for 2 nights when on Canadian Tour. Hotel to us was like a Motel. Rooms were of a good size with 2 double beds. Well appointed with kettle and coffee machine. Breakfasted in the restaurant, selection of food was good, however the orange juice was watery and not very nice. Also it took a while for tea to...

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Thank fogbag308
Bourne, United Kingdom
Reviewed 26 June 2015

Stayed one night on way to train. Met at front desk by unsmiling receptionist & given room key.When asked about hotel shuttle was told to be in foyer by 7am. Room ok for one night,but bed hard &uncomfortable &décor distressed..At 6.50 next morning arrived in foyer to find about 100 people plus luggage waiting for a four seater shuttle to...

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Thank DMH70
Warrington, Cheshire
Reviewed 26 June 2015 via mobile

We stayed here for two nights. The decor and fixtures are a little tired but everything is clean and nothing is falling apart. We only ate an evening meal here but it was reasonably priced and decent quality. We found the bed really comfy but it was a little on the softer side and so may not appeal to all....

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Thank DINKEtravellers
Manchester, United Kingdom
Reviewed 25 June 2015

This hotel really needs to be brought up to date and a total redecoration and refurbishment is urgently required. Decor is dingy, doors are scratched and chipped, carpets worn, furniture is serviceable but shabby. For example outside the spa leather chairs are split and walls badly marked along corridors and in rooms. In the bathroom everything' worked fine but outdated...

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Thank Sunsetbeach08
Sunshine Coast
Reviewed 25 June 2015

We stayed here 2 nights, room was comfortable, the air con a bit noisy so we turned it off. I found the bed a bit hard and didn't like the pillow! Room had 2 double beds, would prefer a king. Bathroom was small and a little outdated. Staff were friendly. Does have a fridge. Need a car to drive to...

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Thank Wan_2411
Wells, UK
Reviewed 22 June 2015

Myself and my wife stayed in the hotel for two nights as part of a group booking. The hotel definitely needs a update. The rooms are of a decent size, but the ceilings, at least in the corridors are only around seven feet high. Very claustrophobic. The rooms are of a good size, but the bathrooms are small, with no...

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Thank Witzendwizard
Luton, England, United Kingdom
Reviewed 22 June 2015

hotel clean and tidy, seemed understaffed, the luggage took ages to be delivered to room, staff at breakfast were unfriendly and seemed harassed, also poor selection for breakfast. dinner in hotel restaurant was also poor. decor seemed a little old fashioned . on sunny day room was very hot and aircon didn't seem to make a lot of difference, on...

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Thank Moopboop
York
Reviewed 20 June 2015

This hotel was in a good location being about a 10 minute walk to the town, and suited our needs for a two night stay. It’s a little dated but the room was clean and the bed was comfortable. There was free Wi-Fi in the room and a good array of toiletries. It has a small indoor pool (not heated)...

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Thank LBYork15
Staffordshire, United Kingdom
Reviewed 19 June 2015

Stayed here for 3 nights. Rooms and bathrooms spacious and clean and comfortable. Some of the pillows and mattresses do need replacing but we slept well. Breakfast buffet good with plenty of choice. The hotel could do with the decor upgrading but staff helpful and friendly..

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Thank Pamela C
Calgary, Canada
Reviewed 19 June 2015

Great room, very comfortable! Would stay here again. Good location with lots of good advise from the front desk. Bed as a little lumpy but didn't destroy our stay. Front desk agent even helped us book our next hotel.

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Thank Meghan D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available

Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $143 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Jasper staff and other travellers.
8 questions
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Questions? Get answers from Chateau Jasper staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large windows, clean and quiet rooms throughout. Well insulated.”
eljay432016, 16 Nov 2016 | Read review
“Judging by our experience, a tip would be useless as any request will be ignored.”
659jonb, 23 Oct 2016 | Read review
“Our room on the first floor was quiet and easily accessible.”
175deirdreg, 20 Oct 2016 | Read review
“Ask for a room away from the elevators and preferably on the third floor.”
966jasperz, 10 Oct 2016 | Read review
“Rooms at the back of the hotel on the second floor are ideal for skiers as they can go straight to the parking lot from the back entry.”
ErinFLZ, 10 Oct 2016 | Read review
5 of 5