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Chateau Jasper

896 reviews
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Traveller (185)
Room & Suite (235)
Pool & Beach (35)
Overview
  • Excellent17%
  • Very good48%
  • Average26%
  • Poor6%
  • Terrible3%
Travellers talk about
“nice hotel”(37 reviews)
“minute walk”(34 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (896)Write a Review
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Traveller rating
147
354
211
59
27
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LanguageEnglish
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147
354
211
59
27
Show reviews that mention
All reviewsunderground parkingnice hotelminute walkgood sizerocky mountaineer trainhotel restauranthot tubtown centrequiet locationshort staywould stay here againstayed here for two nightsbreakfast buffetpleasant staymain partlarge roomstandard room
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231 - 235 of 798 reviews
Reviewed 3 November 2015

This was our first hotel on our Rocky Mountain trip and what a splendid location. It's just on the edge of town, which makes it nice and quiet, but a little walk into town for the shops and restaurants. Our room was the Royal Suite...More

Thank JohnofHalifax
Response from Brian_Higginson, Manager at Chateau JasperResponded 11 November 2015

Dear John K, Thank you very much for your kind review and I am glad you enjoyed your special time with us. I will pass your comments on to Aileen and the rest of our team, they are our greatest asset and it is always...More

Reviewed 2 November 2015

In town for a hockey weekend for my son and the team. We had 18 rooms booked at the hotel and and I am not sure anyone else was at the hotel. I did find for the money the team dropped at here they would...More

Thank farmer000000
Response from Brian_Higginson, Manager at Chateau JasperResponded 6 November 2015

Dear Farmer 000000 Thank you for your review and I am sorry that you did not enjoy your stay with us. We do have a waiver that we ask all sport teams to sign; unfortunately we have had some issues in the past that have...More

Reviewed 2 November 2015

We booked in advance through our tour company, we did check out the hotel web site before hand but unfortunately although the room was warm and clean our nights sleep was disturbed by the constant noise over the roof top by the air conditioning vent,...More

1  Thank stick_10
Response from Brian_Higginson, Manager at Chateau JasperResponded 10 November 2015

Dear Stick_10 Thank you for your review. I am sorry for the issues you encountered here and I am glad we were able to accommodate you at our Lobstick Lodge. We were able to fix the constant noise you described. Our exercise area, while small,...More

Reviewed 27 October 2015

I had to leave a review after my great experience with Chateau Jasper. I booked short-notice for a romantic getaway, and the only rooms available were standard 2-double bed rooms. I left a comment on my Expedia booking asking if it was possible to get...More

1  Thank John K
Reviewed 25 October 2015 via mobile

The hotel is a bit dated but that really wasn't a concern of mine. That was evident before I booked. The hotel was clean and staff was courteous. The pool area was nice. Where the hotel feel short was in the room I found the...More

Thank Brett E
Response from Brian_Higginson, Manager at Chateau JasperResponded 11 November 2015

Dear Brett E. I am glad you enjoyed your time in Jasper and I am sorry for the issues you encountered. We have repaired the heating unit problem and are in the process of changing our beds and updating our bedding so I do hope...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$81 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (235)
Pool & Beach (35)
Dining (32)
Hotel & Grounds (143)
Bathroom (19)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ch438
20 January 2017|
Answer
Response from Brian_Higginson | Property representative |
Hello Caloundra. Thank you for your question. We are a pet friendly hotel and there is a possibility of allergens in the public areas. If we know in advance of allergies,we check a rooms records for the previous 3 months... More
0
Votes
hotshopper52
8 March 2016|
AnswerShow all 6 answers
Response from M7793JAlaurad | Reviewed this property |
Our room did not have a microwave or kitchen. I would suggest booking at a Bed & Breakfast as it's cheaper and you can use their kitchen. Also they do not have a sky train. They have the Candian Railway passenger train and... More
0
Votes
AJCRW
30 April 2015|
Answer
Response from Jennifer P | Property representative |
Hello, yes we do have gifts we put in the guestrooms if we know they are celebrating a special occasion during their stay. If you have told Titan about this they would have given us that information.
1
Vote
Room Tips
"Third floor was best and they have an elevator."
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"Get the suite!! So nice and spacious. Best bathrooms everywhere. :)"
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"This hotel only has two elevators and they are not the fastest. If you have mobility issues, request the..."
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"Front for views"
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