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Chateau Jasper

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781 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Reviewed 29 May 2015 via mobile

Our room was booked as part of a package. When we arrived late the hotel was kind enough to pay for our taxi to their establishment. The rooms were clean, but dated. The beds were double sized and hard. Our romantic getaway was not helped by us needing to sleep in different beds due to the size and just how...

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Helpful?
Thank Aelfwynn
Brian_Higginson, Manager at Chateau Jasper, responded to this review

Dear Aelfwynn, Thank you for your review and I am sorry your stay was not as enjoyable as it should have been. You will be happy to learn that we will be replacing the beds in almost half the rooms very soon. Along with the new beds in 30 of our rooms last year almost the whole hotel will have...

romsey
Reviewed 28 May 2015

this hotel is average. It's a bit dated, blankets and tufted carpet etc. there is a coffee machine, but cardboard cups and no proper glasses in bathroom. Bathroom quite small, shower effective. Breakfast limited and service casual. Either cold buffet or hot buffet. Neither bad, but not more than adequate. Just not quite the standard we expected from our tour....

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Thank RomseyChechy
Mersey
Reviewed 27 May 2015 via mobile

Were allocated a premier suite. Clean, spacious main room and bathroom. Aircon just about coped. One lift being repaired during stay so a bit of a trek to other lifts. Staff all helpful and polite. 10 minute stroll to shops, bar, bakery etc. plenty of parking.

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Thank K S
Southampton, United Kingdom
Reviewed 22 May 2015

Arrived early evening and allocated rooms. Lift out of action so had to cart own cases up some step to lift at back of hotel. Rooms spacious but had quite a musty smell about them. The armchairs would have benefited from a good clean and whilst sitting in one chair I noticed the amount of dust on the rungs of...

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1Thank bagsandshoes
Bristol, United Kingdom
Reviewed 17 May 2015

A mixed bag? The room was very clean and spacious. It would sleep 4 and there is just about enough storage space. Iron and ironing board plus hair dryer and the complimentary toiletries were above the norm. Three floors and two lifts (but one currently out of action). Sleep quality was good and the room was really warm - we...

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2Thank PatandAustin
England
Reviewed 8 May 2015 via mobile

We stayed 2 nights here as part of a tour, the room was ok, 2 doubles, bathroom small but adequate. Ground floor room which looked onto the parking lot, however we were still visited by elk each morning Breakfast was a good price but they seem to bring a bill for full buffet even if you choose the cheaper option...

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2Thank AJCRW
liverpool
Reviewed 7 May 2015

i spent 3 nights in Jasper, the hotel was a little dated (but not yet historic) for my liking, but clean, spacious and function-able. there was a fridge in the room. Its about 10 minutes walk from the centre of town (nice easy pace and flat), lots of places to eat in town, but some where over priced. hotel staff...

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2Thank shamc21
Lewiston, Idaho
Reviewed 29 April 2015

Glad to get a hotel room because weekends are crowded in Jasper. Room temperature and hotel was hot. We could open our window which helped. Beds we had were doubles and they were okay, but queen or king is always more comfortable and the room could have fit two queens. Went down to dinner and only prime rib buffet was...

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Thank Gothereanddo
Columbia
Reviewed 10 April 2015

The good: Staff are helpful and friendly. The location of the hotel is very convenient. Close to restaurants, gas stations and attractions. The bad: The indoor pool is too small and low heat. It's more for kids. The gym is above the pool and it's too small and too dark. It is not well-equipped. The room: nice size room. The...

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1Thank hkec
Long Eaton, United Kingdom
Reviewed 23 March 2015

Recently stayed at Chateau Jasper. Rooms very large and clean with 2 washing areas (full bathroom with WC and bath/shower etc and sink with mirror outside the bathroom). Views to surrounding mountains good, set back just off the main highway but located on the ski bus route with pick-up right outside. Made good use of the small swimmng pool and...

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3Thank Gail F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $165 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Jasper staff and other travellers.
6 questions
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Questions? Get answers from Chateau Jasper staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large windows, clean and quiet rooms throughout. Well insulated.”
 of 5 bubbles eljay432016, 16 Nov 2016 | Read review
“Judging by our experience, a tip would be useless as any request will be ignored.”
 of 5 bubbles 659jonb, 23 Oct 2016 | Read review
“Our room on the first floor was quiet and easily accessible.”
 of 5 bubbles 175deirdreg, 20 Oct 2016 | Read review
“Ask for a room away from the elevators and preferably on the third floor.”
 of 5 bubbles 966jasperz, 10 Oct 2016 | Read review
“Rooms at the back of the hotel on the second floor are ideal for skiers as they can go straight to the parking lot from the back entry.”
 of 5 bubbles ErinFLZ, 10 Oct 2016 | Read review
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