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BEST WESTERN Jasper Inn & Suites

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BEST WESTERN Jasper Inn & Suites
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1,489 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
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Dawson Creek, Canada
Reviewed 5 days ago NEW

The staff was great during our stay. the pool area looked like it was freshly renovated and we spent alot of time in there. The room was ok, had everything we needed. My only complaint was that the bed was way to soft, but i personally need a firm bed because of a bad back so that won't affect everyone....

Review collected in partnership with Best Western
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Thank likely4
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We arrived at the hotel on a Friday afternoon. I parked, wandered up to the Check-in, and after giving my name, I was informed that not only were they expecting me, they were expecting me the prior day and would be charging me for the extra day! Now, usually this story would end up with a rending of clothing, raised...

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Helpful?
Thank Alan B
About Hotel's Favourite Review
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Alan B, Thank you for taking the time to post your review. Again our apologies for the mix up, however we do appreciate you giving us the opportunity to make amends. We are delighted to hear you enjoyed your stay in our executive suite and found comfort in our furry friend Franklin/Ferdinand. We look forward to welcoming you home...

Reviewed 1 week ago NEWvia mobile

Stayed here for two nights for a snowboarding trip and It was great! The room was a fair good size with a kitchenette and mini fridge. The best part about this hotel is the pool! It's big, with a huge hot tub, plenty towels, a dry sauna and a steam room! We spent 2 hours alternating through all of them,...

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Helpful?
Thank Hollie M
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Hollie M We appreciate your review and know our future guests will find this information very helpful. Thank you for recommending us and we look forward to hosting you again in the future. Sincerely The Best Western Jasper Inn Management Team

Reviewed 1 week ago via mobile

Don''t bother renting a suite.way too pricy for what you get. They really need to renovate them. Feels like ur stuck in the 90's. Also we were not aloud bringing my spouses bike in the room...he dint want to leave it in the car because it's a 5000$ bike...at 269$ a night I'd expect to be able to leave his...

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Helpful?
Thank sylken85
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear sylken85 We appreciate you taking the time to post your review. Our apologies for your disappointment you express. We have renovated the majority of our rooms and the suites are scheduled for renovations this coming fall. Our room rates are reflective to out area and comparable to the other properties in Jasper National Park. We ask that guests do...

Rotterdam, The Netherlands
Reviewed 2 weeks ago

Stayed two nights in a Loft suite. Beautiful spacious room with everything you need. Full kitchen in there and dining table. Didn't use it but if you're staying longer it's convenient. Loved the sitting area and the fire place and the upstairs bedroom has a nice bed. Room was very clean and serviced during the day.

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Helpful?
Thank Thijsdl
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Thijsdl Thank you for taking the time to post your review. We are pleased to hear you enjoyed our cozy Loft suite and the amenities this room provides! Sincerely The Best Western Jasper Inn Management Team

Reviewed 3 weeks ago via mobile

We stayed in a loft room and it was ok. The set up is great but wow, we have never stayed in a hotel that was this poorly cleaned. It is in serious need of a scrub down. The bathroom was disgusting. I have pictures but I will refrain, you don't want to see them. The bathroom always had a...

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2Thank Kirsten S
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Kirsten S, We appreciate you taking the time to write your review. We are disappointed to learn of the challenges you faced with your room. We have passed your comments on to our Executive Housekeeper who will be looking into these issues. We receive the Housekeeping Award each year and adhere to high evaluations twice a year by Independent...

Edmonton, Canada
Reviewed 4 weeks ago

We recently stayed at the Best Western Jasper Inn and Suites and I have to say, .... thank you. We had a Queen Suite and we will book it again!! The kitchen was fully stocked with every pot and utensil/ dishes for 4! I brought my own pans and didn't need them only because sometimes its quite limited. I love...

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Helpful?
Thank Katie S
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Katie S, Thank you for taking the time to write your review. We are thrilled that you enjoyed our newly renovated one bedrooms suites and that they exceeded your expectations. We are happy to hear that your boys had a great birthday and were touched by the little surprise that was left for them. We look forward to welcoming...

Edmonton, Canada
Reviewed 4 weeks ago

This hotel was clean, comfortable and adequate. My family and I stayed for 2 nights and it suited our needs. We had just a regular room, which I found to be a tad on the small side but it was cozy. The beds were soft and comfortable. The room also was equipped with a little fridge and a safe. There...

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Helpful?
Thank KiKiG154914
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear KiKiG154914, We appreciate you taking the time to post your review. We are delighted to hear that you enjoyed your stay and found the room well equipped and cozy. We will pass on your kind words to our restaurant team. Our pool is kept and maintained at 80 degrees as per Alberta Health requirements. We have completed renovations on...

Reviewed 4 weeks ago

We stayed 2 nights the end of February and had a suite with a loft, separate bedroom ( was a double bed not a queen) with a kitchen. The room was very outdated but had the basics to function for 2 nights. We advised them upon check in that we would need bedding on the pull out bed as we...

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Helpful?
Thank Kim M
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Dear Kim M, Thank you for taking the time to post your review. We would like to apologize for inconveniences you encounter during your stay. We will be following up with housekeeping regarding the extra pillows and bedding for the hide-a-bed. We do ask our guests not to open the windows during very cold periods due to the high risk...

Edmonton, Canada
Reviewed 4 weeks ago

Rooms are in much need of an upgrade. Tripped on carpet in loft as there was a huge fold in it which is super dangerous by the steep stairs. Had a party in our room using the hide-a-bed and there was no linens and had to fight for the pillows and were not given any additional pillows. I personally use...

Review collected in partnership with Best Western
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Helpful?
Thank Corinna S
Manager61073, Manager at BEST WESTERN Jasper Inn & Suites, responded to this review

Mrs. Corinna S, We appreciate you taking the time to bring your experience to our attention. Our sincerest apologies for the issues you encountered. We have followed up with all of our departments in this regard as this is not the standard of service we are known for. We have completed renovations on the majority of our rooms with continued...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Jasper Inn & Suites

Address: 98 Geikie Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $155 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Jasper Inn & Suites 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Best Western Jasper Hotel Jasper
Jasper Inn Jasper
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Jasper Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Jasper Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lofts are lovely, the exec suite is amazing.”
 of 5 bubbles alanbL4966TN, 7 Mar 2017 | Read review
“Kitchen Suites are Fully Stocked and Upgraded!”
 of 5 bubbles 797katies, 1 Mar 2017 | Read review
“Away from a stairwell would be the best.”
 of 5 bubbles KiKiG154914, 1 Mar 2017 | Read review
“Request rooms far away from the stairwell. There is no elevator, so there is plenty of traffic on the stairs, particularly in the morning.”
 of 5 bubbles CentralABFamily, 24 Feb 2017 | Read review
“Comfy, luxurious corner suite.”
 of 5 bubbles llalond, 21 Feb 2017 | Read review
5 of 5