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This used to be a great hotel but has gone downhill. When I checked in I was openly and rudely told that since I used Hotels.com to book my room (and did not book through them) that they would be putting us in a lower...More
My daughter and I stayed for two nights on a recent visit to Lethbridge. I chose the Holiday Inn because of the water park and was not disappointed. The room was very clean and comfortable and my daughter loved the water park. All of the...More
Management response:Responded 6 August 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Lethbridge. We were very pleased to know that you enjoyed your stay with us!
Please know that your feedback is extremely valuable to us. We use feedback, such...More
We stayed at the hotel and had a pair of $450.00 glasses stolen from our hotel room. 10 days of us phoning and attending in person we finally spoke to " THE WORST GENERAL MANAGER" I have ever had to deal with. His question to...More
Response from HolidayInnLethbridge, Front Office Manager at Holiday Inn LethbridgeResponded 3 weeks ago
Thank you for taking the time to share your comments in regards to your recent visit. I'm very sorry to
hear about the experience you had with the missing/lost Prescription eye glasses. It is our goal to deliver
exceptional overall experiences for our guests and...More
We stayed november long weekend here for 1 night. They gave us a bigger room which had a conference area and wrap around balcony attached because our standard room was not ready. This was a pleasant surprise, because we were having a little birthday party...More
1 Thank satogle
Response from Allen L, Sales and Catering Coordinator at Holiday Inn LethbridgeResponded 21 November 2017
Thank you very much for your review. We were happy to hear that you enjoyed your stay, and we hope to see you again very soon. Have a great day.
The WORST GENERAL MANAGER i have ever had to deal with.
My son in law had cc in his car n he was 4 hours behind us.
Room was already paid for. This was called and explained before arrival. I even explained at arrival.as well,...More
Thank Sabrina C
Response from Allen L, Sales and Catering Coordinator at Holiday Inn LethbridgeResponded 6 November 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LETHBRIDGE.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable...More
US$118 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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We do not have a continenal breakfast included as we are a full service hotel. There is a breakfast package available that includes a full hot breakfast for 2 adults included in the rate. Please feel free to contact the... More
We do not have a continenal breakfast included as we are a full service hotel. There is a breakfast package available that includes a full hot breakfast for 2 adults included in the rate. Please feel free to contact the hotel directly for further information.
Thank you for your inquiry.
On Sunday December 21, 2014 the water park will be open 9am to 10pm for our hotel guests. On Monday December 22, 2014 the water park will be open 4pm until 10pm for our hotel guests... More
Thank you for your inquiry.
On Sunday December 21, 2014 the water park will be open 9am to 10pm for our hotel guests. On Monday December 22, 2014 the water park will be open 4pm until 10pm for our hotel guests. We do not have any hotel guest rooms that can directly access the water park. All access is through our rending machine area which is on the lower floor next to the front desk.
Thank you once again and I hope to see you soon.