This was a great hotel. The amenities are great and food good. We would stay there again and visit Medicine Hat again. Very nice city. We would explore this city again and again. We would consider living here.
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There was a full ashtray & used Styrofoam cup sitting on ledge by our outside doorway. Had no idea there was on inside hallway until the next morning. The old air conditioning unit was still in place even tho a replacement unit was installed. There...More
I aplogize, the new air conditioners have been installed for your comfort, the old unit casing is to be removed. All our rooms have been renovated new carpet, furniture and bedding. I will pass on your comments to the housekeeper to ensure trash is moved...More
We have stayed at the imperial Inn several times. We love the hot tub and pool. We have been lucky when we go because the tub has not been too busy. We have seen it very busy but not when we wanted to use it....More
Thank you for taking the time to review your stay with us. We are glad you got the opportunity to use the pool and hot tube, a great way to relax. Besides the Beefeater which is one of Medicine Hats best restaurants there are over...More
I booked this because I was looking for somewhere cheap with breakfast. When I first saw the building, I was a little concerned....however, the check-in was easy and pleasant, the room was lovely and clean, and breakfast was great. The pool and hot tub looked...More
We are so glad you stayed with us. Our staff work hard to make sure you enjoy your stay I will pass on your comments to them. Thank you for taking the time to review our property. We look forward to your return.
My wife and I had stayed on July 21 as we were passing through to Saskatchewan to lead a fundraising event. The room itself was very filthy, and maintenance was sub par. It looked like 8yr Olds tried to do the repairs. The beds were...More
I am sorry you where unhappy, are you sure you stayed with us? Rooms are renovated with new beds and linen. Our staff ensure the rooms are clean and cared for and checked before guests arrive. If given the opportunity we would have liked to...More