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it was not my the first time at here. The best thing is amazing breakfast. Room look good. There is a very nice pool. I had a more relaxed stay here with my grateful thanks all staffs. Everything is fine I'll be here more.More
Response from DaysInnMedHat, General Manager at Days Inn Medicine HatResponded 2 weeks ago
Thank you for your lovely review. I am very happy that you had such an enjoyable stay and I will be sure to pass along your kind thanks to all of our staff. We look forward to seeing you again the next time...More
The first issue happened when our reservation was not processed by Wynham. Front desk clerk was great about it and handled it well. Hot tub was enjoyable and pool was warm but wonder why there is no water for the slide? Its a dry nasty...More
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Response from DaysInnMedHat, General Manager at Days Inn Medicine HatResponded 3 weeks ago
Thank you for taking the time to review our property as guest feedback is very important to us. It is unfortunate that your reservation was not processed by Wyndham, but I am glad to hear that it was resolved by our front desk...More
Response from LeslieSquires | Property representative |
Hello 'Jennifer C'. I am sorry that you did not feel that your complaint was handled the way you would have liked. It is not always easy to determine specific details about a guest's stay by simply looking on a Trip... More
Hello 'Jennifer C'. I am sorry that you did not feel that your complaint was handled the way you would have liked. It is not always easy to determine specific details about a guest's stay by simply looking on a Trip Advisor profile. We have done as much research as is possible, and your information does not match any recent stays in our system, this makes it difficult to trace the problem. Rest assured, the comments that you shared in your review have been taken very seriously and we will work very hard in the future to ensure that other guests do not have the same experience that you did.