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Best Western Cowichan Valley Inn

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Best Western Cowichan Valley Inn
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185 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 15 November 2016 via mobile

Stayed here while my home was being made wheelchair accessible. The room was comfortable and worked well even though my 28" wide wheelchair didn't quite fit through the bathroom door. All of the staff were pleasant and accommodating. The food at the restaurant was good, especially if you like fish tacos.

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Helpful?
Thank Sue G
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. We enjoyed having you and your 2 furry companions stay with us. Hope to hear from you again soon.

Victoria
Reviewed 13 November 2016

This was one of the noisiest hotels we have ever stayed in. The old timber frame structure transmits noise from the adjacent highway, between rooms, corridors and floors. The heating and refrigerator units are also noisy in the rooms. We needed a good night sleep on a business trip and didn't get it. In addition it seems to attract kids...

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Thank Ruperto
Victoria, Canada
Reviewed 1 November 2016

We needed a convenient place for one night to visit friends and relatives in Duncan. This place is next to the highway - a two story building with an attached restaurant and lounge. We were worried about road noise over night. But we were given a room at the back, and heard nothing. The room was clean, the queen-size bed...

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1Thank Alexander M
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for writing a review about out hotel. Your description of our place is very accurate and we are please you enjoyed yourself. We look forward to your next stay with us or another Best Western. Have a great weekend.

Reviewed 31 October 2016

This hotel is located right off the highway, so it can get rather noisy at night time. The hotel was completely booked solid so I was unable to switch rooms - no earplugs provided or sold at the kiosk downstairs. Internet is slow/doesn't connect - would not recommend if you're travelling for business.

Review collected in partnership with Best Western
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Helpful?
Thank Lauren S
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. The highway traffic is something unfortunately we cannot control hence the noise. We do have complimentary ear plugs available at our front desk for people who are light sleeper. Our internet is has been great up until a few weeks ago when there was an upgrade. Our IT company has since identified the problem, which...

Richmond, Canada
Reviewed 24 October 2016

The room was sufficient. Nothing special and the bathroom was kinda small and old but it was just fine. The bed had a duvet which was much nicer than those horrible sheets. No breakfast included but for our purpose that was fine. We stayed here because it was close to shawnigan lake (20 min) and we came from the lower...

Review collected in partnership with Best Western
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Thank Michelle H
Reviewed 17 October 2016

We have always stayed with family in Duncan until recently when that was not an option anymore. Cowichan Valley Inn is a very neat, clean hotel, with an excellent pub with great food. This was our 2nd stay here. The staff is friendly and super nice, and the hotel itself is comfortable and quiet.

Review collected in partnership with Best Western
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Thank S8486YGdianeg
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. Our housekeeping staff work very hard on making sure our rooms are clean & in great working order. We look forward to your next stay with us.

Reviewed 20 September 2016 via mobile

When I first arrived, the age of the building had me concerned... however the room was clean and comfortable, and the toiletries were eco friendly. There is no elevator, and noise transfers quite easily between the rooms and the hall, but there is plenty of parking and the staff were friendly.

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Helpful?
Thank Karina H
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. Our building is older but we keep doing updates and renovations so our guests are comfortable. There are more updates coming in the future.

Edmonton, Canada
Reviewed 19 September 2016

We met a friend here for a very late lunch, we were the only people in the bar. The server was very nice and food was served quickly. We tried the clubhouse and the chicken pesto melt, both were average, but better than regular deep fried "pub" food. I am sure they get a lot of traffic here in the...

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Thank rvod
Youbou
Reviewed 13 September 2016 via mobile

Recently had lunch with friends at Cowichan valley inn great grilled chicken burger with fig jam sliced green apples Brie cheese lettuce on ciabatta bun was $14 with side of choice. Big comfortable booths lots of parking. Pleasant atmosphere big windows lots of natural light.

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Thank YoubouDebbie
Victoria, British Columbia, Canada
Reviewed 23 August 2016

My husband and I booked a last minute 1 night stay (with our dog) at the Best Western Cowichan Valley in. Booking over the phone was very pleasant, easy and the staff were very friendly. We arrived at 10:00pm and check-in was quick and easy. Only down side was the card deactivated and I had get new ones (apparently they're...

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Helpful?
Thank Renee M
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. We have a great place with comfortable rooms & great food. I apologize about the chicken burger description. It should state that it is only on the beef burger not the chicken burger. We hope you return to our hotel or anther BW in the future. Have a good week.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Best Western Cowichan Valley Inn

Address: 6474 Trans Canada Hwy, Duncan, British Columbia V9L 6C6, Canada
Region: Canada > British Columbia > Vancouver Island > Duncan
Price Range: $132 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cowichan Valley Inn 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Duncan
Duncan Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Cowichan Valley Inn staff and other travellers.
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Questions? Get answers from Best Western Cowichan Valley Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor room at the back side was quiet, no road noise, and you can park at the back too.”
 of 5 bubbles 925alexanderm, 31 Oct 2016 | Read review
“Stay at the back side of the hotel for peace and quiet”
 of 5 bubbles beachdreaminCalgary, 2 Aug 2016 | Read review
“Rooms face the front along the highway, or back parking lot.”
  • Hallway was bright and clean
  • Bathroom was really clean- no fuzzies, hair, mold etc anywhere.
  • Sofa bed flips out if needed
 of 5 bubbles melsea, 27 Apr 2016 | Read review
“First floor rooms are near the restaurant & parking.”
 of 5 bubbles ElaineF758, 23 Apr 2016 | Read review
“rooms opposite from the highway side will be quieter.”
 of 5 bubbles rono175, 26 Mar 2016 | Read review
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