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The Plaza Hotel

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#10 of 55 Hotels in Kamloops
Certificate of Excellence
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1 room 2 adults 0 children
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The Plaza Hotel
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901 Reviews from our TripAdvisor Community

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Showing 848: English reviews
New England
Reviewed 12 October 2016

It was an overnight stay. We were welcomed with a fire blazing in the lobby and very nice hotel staff. The room was perfect. A bit pampered we were. Lovely bathroom and all the amenities we could need. Free breakfast, free parking a bonus but then the staff asked where we were headed and told us of a wash out...

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Thank pucci27
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your generous words about our hotel. We are very pleased that you enjoyed your stay with us and even more pleased that we were able to help you reroute your drive. Winter conditions can occur at almost any time of year on the local mountain passes and it's always worthwhile to check road conditions before leaving....

Chorley, United Kingdom
Reviewed 11 October 2016

overnight stay whilst on the Rocky Mountineer, this hotel is situated in the centre of Kamloops, the room was large as was the bathroom , coffee machine in the room , a little confusion when arriving as the fire service was outside , so we couldnt get to our rooms because of smoke but no problems just a minor delay...

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Thank cnomis
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your kind words about our hotel. Rocky Mountaineer visits are are great treat for us as we enjoy meeting guests from all over the world. The visits are short, but we hope that Kamloops leaves a great impression on visitors to our city and our hotel. I invite you to contact me directly if you have...

Sutton Coldfield, United Kingdom
Reviewed 9 October 2016

We stayed for one night on our honeymoon travelling through Canada. When booking we mentioned it was our honeymoon and we were very kindly upgraded to the honeymoon suite. It was in a good location within walking distance to local bars and restaurants. Our room was really lovely, light and airy and very spacious. It was nice staying somewhere with...

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Thank sam162016
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your kind words about our hotel. Our team takes pride in making sure that every stay is memorable and reviews like yours are a great reward for all that hard work. We're so pleased that you enjoyed your stay in our heritage hotel. Please feel free to contact me directly if you have any other comments...

Leighton Buzzard, United Kingdom
Reviewed 7 October 2016

We stopped off in Kamloops on route between Jasper and the west coast. The hotel is right in the heart of down town Kamloops so is convenient for the local restaurants, bars and shops. Our room was small, but clean and comfortable. Our booking came with breakfast included, which is a buffet, but the food was a little tepid when...

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Thank Alasdair F
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your taking the time to review our hotel. Kamloops is a very popular stop off town for travellers from the Rockies to the Coast and we're pleased to offer them a restful night to get them refreshed for the next leg of the journey. We're very glad to hear you enjoyed your stay with us. Please...

Perth and Kinross, United Kingdom
Reviewed 6 October 2016

We were so pleased with our hotel room,large and tastefully appointed.Great shower and well set out. Staff were friendly and helpful and we thoroughly enjoyed our stay. Central location which was good.

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Thank Pamela C
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your kind review of our hotel. Downtown Kamloops is once again the vibrant heart of the city and we're pleased to offer our guests a perfect location to stay and explore the boutiques and restaurants, while remaining close to Riverside Park and all the attractions. We're so pleased to hear that you enjoyed your stay. Please...

Nelson, New Zealand
Reviewed 6 October 2016

This hotel is in a very good location on the main street, but wasn't noisy. It is also within walking distance to the river, the station and shops. Our room was very comfortable, the service was excellent and I would recommend it as a good place to stay.

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Thank ToolesNZ
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your kind words about our hotel. We are an independently owned and operated hotel and our team takes pride in making sure that every stay is memorable. It's always a great reward to hear from guests who enjoyed their stay with us. Please don't hesitate to contact me directly if you have any other comments about...

West Sussex, United Kingdom
Reviewed 6 October 2016

Warm greeting on arrival and room although compact was adequate for our needs We ate in hotel restaurant which was good value and had a comfortable nights sleep.Hotel provides free WiFi and I believe free breakfast but we did not partake.

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Thank sunshineloverl
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your review of our hotel. We're always pleased to welcome our guests from the Rocky Mountaineer and help them make the most of their short time in our city. We're pleased that you enjoyed your stay. I invite you to contact me directly if you have any other comments about your stay. We hope your trip...

Calgary, Canada
Reviewed 3 October 2016

Chose this hotel rather than a chain as it appeared to be unique. Usually stay off Hwy #1 and this is right downtown, which appears to be vibrant with great shopping & restaurants. Rooms smallish and bathroom small as well but overall we thought it was a great place to stay. Reasonable with full breakfast included/free wifi/free long distance &...

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2Thank SLB1952
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your kind review of our hotel. We are an independently owned and operated hotel and are pleased to offer our guests a heritage boutique experience that's very different from the usual cookie cutter chain hotels. We're pleased that you enjoyed it! Please don't hesitate to contact me directly if you have any other comments about your...

Reviewed 2 October 2016 via mobile

I would not suggest this hotel to anyone, we had rude service from the moment we we checked, our room was to hot to sit in and the a/c didn't work, and the windows didn't open enough to help, the mini fridge was broken. when we informed them about this issues they didn't offer any solutions to the problems. They...

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Thank Kira A
Vancouver, British Columbia
Reviewed 2 October 2016

I was very impressed with this old world style hotel. The rooms are new, comfortable and furnished well. The staff is very attentive and helpful. I got everything I needed and when I decided to extend my stay by a day (although my current room wasn't available) they made arrangements so I wouldn't have to move and honored the price...

Review collected in partnership with this hotel
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1Thank Suzana M
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review

Thank-you very much for your review and kind words about our hotel. We are an independently owned and operated hotel and guest reviews are an important way that travellers learn about our hotel. We're so pleased that you enjoyed your stay with us and were able to take the time to share them on TripAdvisor. Please feel free to contact...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Kamloops’ Grand Dame and only boutique hotel, The Plaza Hotel, is proudly reopening after an 8-month multi-million dollar renovation which has added style and modern conveniences throughout the hotel while preserving its treasured heritage charm.HERITAGE ELEGANCE WITH MODERN COMFORT.All 67 guest rooms received floor-to-ceiling refits, meeting rooms were given upgraded technology and design and the restaurant was remade with new decor and a brand new menu centered on locally-raised steak.New amenities:• New 24 hour business centre• 32” & 40" Samsung HDTVs• Premium HD entertainment and sport programming• Upgraded complimentary WiFi• Updated paint, wallpaper and colour schemes• New guestroom furniture• Superb triple sheeting and bathroom linens• iPod docking clock radios• Highest quality eco-friendly amenities• New bathroomsRESTAURANT: The newly-renovated Fireside Steakhouse & Bar at the Plaza Hotel is proudly offering a full range of locally-raised Black Angus steaks and other selections in relaxed, heritage surroundings perfect for any occasion. The completely renovated room features warm, inviting decor highlighted by a spectacular two-sided fireplace. The centerpiece of the menu is a wide range of premium Black Angus cuts from Southlands Ranch in Knutsford. This beef, available exclusively from the Fireside Steakhouse & Bar is raised by the Haughton family who have been ranching in the Kamloops area for over 100 years. MEETINGS AND BUSINESS TRAVEL: The Plaza Hotel has a variety of highly flexible, renovated function rooms and expert staff who can help you make your next event an unqualified success. The highly functional meeting rooms can accommodate up to 175 people and are ideal for small and medium size business meetings and social gatherings.WEDDINGS: The Plaza Hotel is an elegant and romantic wedding destination with multiple options for ceremonies and receptions and superb in-house catering from our expert kitchen team. Our experienced staff can offer support and insight in planning and executing a dream day and our newly-renovated guest rooms make a perfect place to end the special day for everyone including the happy couple who will adore our romantic Honeymoon Suite.LIQUOR STORE: Conveniently located at street level, the Plaza Hotel’s Liquor Store offers a wide selection of international and regional select wines, micro brew ales, domestic and imported beers and an impressive selection of spirits from around the world. Whether it’s beers for the BBQ, wine for a special dinner or whiskey for a night around the campfire, our knowledgeable and attentive staff will help you choose the right accompaniment for any occasion. ... more   less 

Additional Information about The Plaza Hotel

Address: 405 Victoria Street, Kamloops, British Columbia V2C 2A9, Canada
Region: Canada > British Columbia > Kamloops
Price Range: $89 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Plaza Hotel 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Plaza Heritage Hotel
Plaza Heritage Kamloops
Hotel Style:
#2 Romantic Hotel in Kamloops
#2 Best Value Hotel in Kamloops
#9 Business Hotel in Kamloops
#11 Family Hotel in Kamloops
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza Hotel staff and other travellers.
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Nova Scotia
13 days ago
Nova Scotia
13 days ago
Bath, United Kingdom

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Questions? Get answers from The Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the double queen. Those rooms are bigger and away from the other rooms.”
 of 5 bubbles sarahhN3043PD, 14 Jan 2017 | Read review
“the rooms are comfy and have character...”
 of 5 bubbles calgarytraveller02, 13 Jan 2017 | Read review
“If you need space, specify. Our room was tight. Nice views all around from higher floors.”
 of 5 bubbles lynettec784, 5 Jan 2017 | Read review
“The rooms are exactly as pictured. Go for the suite if your budget allows.”
 of 5 bubbles Forknknife, 27 Nov 2016 | Read review
“it has been updated”
 of 5 bubbles Roadrunner365, 25 Nov 2016 | Read review
5 of 5