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Best Western Plus Kelowna Hotel & Suites

Booking.comUS$125*
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Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$156*
US$125*
US$156*
US$125*
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Best Western Plus Kelowna Hotel & Suites
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964 Reviews from our TripAdvisor Community

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Showing 947: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

This is a nice clean hotel with free breakfast. The rooms are clean, tidy and in good condition. These are good basic accommodations. There is ample free parking and easy access to the highway. There are lots of good restaurants nearby as well. The on site pub has good food and lots of TV's for catching the game.

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Helpful?
Thank Robert C
Ashcroft, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017

I booked a room for an employee who was arriving late in the day by bus to Kelowna for surgery. I chose this hotel because of its proximity to the Greyhound bus station. (which is right behind it) The bus was delayed and she didn't get in until around 10:30pm. I had phoned ahead to make sure she'd be looked...

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Helpful?
1Thank Cynthia N
About Hotel's Favourite Review
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that your employee enjoyed their stay with us and found our team helpful and friendly, making their stay easy and comfortable. I'm glad that we could accommodate you for a late check out as well. Thanks for taking the time to share your comments. We'll hope to welcome...

Prince George, Canada
Reviewed 2 days ago NEW

Great stay!! Lots of selection on the Breakfast Buffet. The hotel was very convenient to our office, was a nice walk. The 97 Pub was a good place to eat and great place to go after work. Lots of shopping and restaurants in walking distance as well. Will be back.

Review collected in partnership with Best Western
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Helpful?
Thank evinw2017
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am very pleased that you enjoyed your stay with us while here for a conference and found all our services to be above par. I'm glad to know that the breakfast was excellent and the selection was good as that was a very busy week in house and that you found...

Kitimat, Canada
Reviewed 2 days ago NEW

The complimentary breakfast offered was more impressive than some menu restaurants in other cities. We make every attempt to stay of BW throughout North America, and this hotel proves why we make this effort. Prince George is finally getting their BW too.

Review collected in partnership with Best Western
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Helpful?
Thank W6255XItimb
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your lovely review and for your brand loyalty to Best Western...this is greatly appreciated! I am really pleased you enjoyed your stay with us plus our delicious complimentary hot breakfast buffet. We do offer lots of choices and options even for those with dietary concerns. Thanks again for your great comments and we'll hope to welcome you...

Houston, Canada
Reviewed 2 days ago NEW

I liked the King bed, balcony, breakfast and breakfast room were great. Would stay there every time I am in Kelowna. I liked the bright open breakfast room and what was offered was very good and also hot. You felt like you were in a 5 star hotel and I can compare because I have stayed in 5 star hotels.

Review collected in partnership with Best Western
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Helpful?
Thank L8432PDglenns
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your lovely review. I am so happy to know that you enjoyed your stay with us and found our services to be excellent, including our complimentary hot breakfast buffet served in the Atrium. It is a beautiful room looking out to the pool and grass courtyard...definitely a lovely spot to start your day! Again, thanks for...

Reviewed 3 days ago NEW

Wouldn't stay here again, the "suite" we payed extra for was not all that great, the room smelt and the continental breakfast was a joke, didn't even bother eating there the next day. The guy at the front desk was friendly upon arrival but other than that the experience wasn't that great.

Review collected in partnership with Best Western
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Helpful?
Thank 892jayded
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your comments and expressing your disappointment with your stay at the Best Western Plus Kelowna Hotel & Suites. I am very sorry that your visit with us was not what you expected and again so disappointed to hear your comments about the suite and breakfast. Would you be willing to contact me via email at rosemary@bwkelowna.com or...

Oliver, B.C., Canada
Reviewed 5 days ago NEW

This is a great location for vacation or travel stay . All staff are very good to interact with in all ways . Offered a choice of upgrade upon arrival ( BW Platinum card).Breakfast area and options good, rooms and facility clean, Pub/restaurant outstanding. Second time here .

Review collected in partnership with Best Western
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Helpful?
Thank lawrenceg2017
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review. I am thrilled to hear that this is your 2nd visit with us (thanks for choosing us!) and that you were recognized as a BW Platinum member. This is important to us and we appreciate your brand loyalty. It is wonderful for my team to know that their efforts in providing excellent service and...

Surrey, Canada
Reviewed 6 days ago NEW

I've stayed in this hotel a few times for business trip and had great experience every time. Staff are helpful, rooms are clean, beds are comfortable, and breakfast are very nice. The only downside is that sometimes the breakfast area can get quiet crowded.

Review collected in partnership with Best Western
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Helpful?
Thank chl190
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am very grateful for your continued patronage of our hotel....this is greatly appreciated! I am pleased that all aspects of your visits are enjoyable, though I do regret that our breakfast can be extremely busy especially on busy weekends. We do try to remind guests that the last hour of breakfast...

Castlegar, Canada
Reviewed 1 week ago

Room was large, clean and comfortable. Swimming pool and workout room available. Close to all major shops and the main highway. Quiet and pet friendly. Breakfast was hot with a good variety and all staff were friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Robin T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am happy to know that you enjoyed your stay with us and found all our services and amenities to be clean, comfortable and above par. :) Thanks for sharing your comments and we'll hope to welcome you back again on your next visit to Kelowna. Best regards, Rosemary Paterson, General Manager Best...

Salmon Arm, Canada
Reviewed 1 week ago

Had a 2 night mini vacay in a 1 bedroom suite and really enjoyed our stay. The room was spotless and well-appointed. Check-in was effortless even though it was a busy long weekend. The only problem we had on the first night was the HVAC didn't work and it got quite warm which caused a loss of sleep. The next...

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Helpful?
Thank Hank B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I truly appreciate your comments and apologize that the balcony door was not checked and locked by housekeeping...that is part of their routine and I will take this opportunity to remind them not to forget this important step. I am pleased that you enjoyed all other aspects of your stay with the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $164 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Hotels.com, Cheap Tickets, Best Western, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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3 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper tower rooms, great view from up there.”
595carrier, 30 Mar 2017 | Read review
“If possible chose a room on the 7th or 8th floor.”
LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
IngridRenate, 1 Feb 2017 | Read review
5 of 5
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US$125* /night
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Prices are for 1 room, 2 adults
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