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Best Western Plus Kelowna Hotel & Suites

Traveller (89)
Room & Suite (69)
Pool & Beach (16)
Certificate of Excellence


Certificate of Excellence
GreenLeaders Gold level
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. Did we mentioned our free shuttle service?
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Free parking
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
100Room tips
Traveller rating
  • 791
  • 464
  • 83
  • 20
  • 16
Time of year
Traveller type
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Popular mentions
Only stayed for the 1 night. Kelowna was a short stop over between the Rockies and the coast. We were very impressed with this hotel, from the welcoming tea on arrival to the complimentary breakfast the following morning. The room was lovely with great views. Breakfast was
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Hotel's Favourite
We were so pleasantly surprised by everything at this hotel. We come to Kelowna often, and the location was great for visiting family who live on the west side (west Kelowna). Lots of shops/restaurants nearby to grab anything we needed. We got a 1 bedroom suite- so a huge main
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Response from bwkelowna, Manager at Best Western Plus Kelowna Hotel & Suites
Responded 28 Jan 2019
Hello crystalmJ2731TF, I wanted to thank you for a very descriptive review, letting other travellers know how amazing your stay was with us here in Kelowna. We are a very family friendly hotel with well laid out suites and an awesome breaky in the AM. Please come back and visit us again soon! - Ryan
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It was a typical Best Western. The rooms were very average but clean. Bathtubs were quite small. The check in process was fast and very friendly. They were knowledgeable and full of information. There was a buffet breakfast included which was a nice bonus. I was disappointed the
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Response from bwkelowna, Manager at Best Western Plus Kelowna Hotel & Suites
Responded 4 days ago
Hello Journey51871, I wanted to thank you for writing a review and your feedback pertaining to your recent stay. It is excellent to hear that your room was clean, you enjoyed the full hot buffet breakfast and the staff took such good care of you. Unfortunately our Pub is 19+ but we do offer room service and the Pub will serve families in our Atrium area. We also have a large variety of family restaurants withing walking distance of our front doors. I'm sorry to hear you were intimidated by the atrium concept in our pool area. We hope to see you back in kelowna soon! Take care. -Ryan
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Best Western Plus - Kelowna BC - Mar 3/19 - excellent stay - comfortable room - clean - attractive - high speed wifi - good restaurant - better than average buffet breakfast - free parking - would stay again / recommend.
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Response from bwkelowna, Manager at Best Western Plus Kelowna Hotel & Suites
Responded 5 days ago
Hello Lloyd, I wanted to thank you for such a wonderful review of the Best Western Plus in Kelowna, BC. It is reviews like this that tell us we are offering the best possible product and service to our valued hotel guests. We look forward to pampering you during your next stay with us. Thanks again and take care! - Ryan
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This hotel has great airport access, nice lake and mountain views (from the higher floors), and has everything that you need in a hotel. It was within walking distance of dozens of restaurants, and I'd recommend it for business, and even for an economical vacation option, as
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Review collected in partnership with Best Western
Response from bwkelowna, Manager at Best Western Plus Kelowna Hotel & Suites
Responded 1 week ago
Hello Storyteller, I wanted to thank you for such an amazing review of your recent stay with is at the Best Western Plus. We hope to welcome you back to Kelowna soon! - Ryan
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
The view from our room
large bathroom, vanity, complimentary slippers, bath robes, closet on left side
room 111 pet-friendly, ground floor, two queen beds
large pet-friendly room, number 111
Standard room with two beds
Are dogs allowed?
Yes! They even supply a goody bag for your dog. Register them at the front desk when booking.
0 votes
Is smoking allowed on the property? My travel companion is a smoker. Thank you.
Hello. Yes, smoking is permitted but outdoors only. We do allow smoking on patios but the patio door must be closed to ensure the smoke doesn't filter in. Of course, our preference is for guests to smoke outside of the entrance. There is an acknowledgment of our smoking policy and penalty that the guests must sign when they check in that refers to smoking. Thank you for asking.
0 votes
Is there coffee pots in your rooms
Helpful to know that coffee or tea is available across from desk at all hours when I have stayed there on several occasions, saved the hassle for me to make in room.
0 votes
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Hello, Is there a parking charge for using their car park when staying at the hotel?
Hello, We do not charge for parking - it is complimentary, as is our fiber optic WiFi, local calls, newspaper to your room and our hot buffet breakfast served in the Atrium. Thank you for asking and I hope you'll choose to stay and try us out. Regards, Rosemary Paterson, General Manager
0 votes
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Hello, thanks for the question. I believe that Big White offers a shuttle on Fri, Sat, & Sunday but I've reached out to my contact for clarification and pricing to be certain. I will advise as soon as possible. Thanks, Rosemary
1 vote
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"Courtyard rooms are close to parking."
"book in advance, ask what's available, website is a good guide as well"
"Get a balcony to enjoy the view"
"higher floor for great views"
"If a light sleeper not on side of Greyhound depot in high season."
US$97 - US$259 (Based on Average Rates for a Standard Room)
best western plus kelowna hotel kelownabest western plus kelowna hotel and suitesbest western hotel kelownabest western kelownakelowna best western
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
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