We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Best Western Plus Kelowna Hotel & Suites

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Best Western Plus Kelowna Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

884 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Kelowna Hotel & Suites
See the most recent reviews
Showing 868: English reviews
Kamloops, Canada
Reviewed 13 April 2016

Made the trip very much less stressful! Great location,nice comfy beds & great breakfast!! Front desk staff were absolutely Phenomenal in dispensing service and accommodating arrival & checkout time! Duly impressed with these folks!! Well done!

 Report
Helpful?
Thank Harold B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your lovely review. I am truly pleased to know that you enjoyed your stay with us under your stressful circumstances and found the service from our front desk team to be exceptional! I will be happy to share your comments with the team. :) Thanks again for your comments and we'll look forward to welcoming...

Osoyoos, Canada
Reviewed 12 April 2016

Stayed here twice recently due to very early, and very late flight, when going on vacation. Our choice of this hotel was partially due to their park and fly package, which allowed us to leave our car for several days. This is a large, well kept and clean hotel. The lobby is large, as are the two different rooms we...

 Report
Helpful?
Thank David M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your very kind review. I am really pleased that overall you did enjoy both your stays with us. Our property is definitely unique - we call it an "urban resort" - with the 1 acre grass courtyard in the center area, pool with glass sliding door, patios and balconies overlooking the courtyard. Our outdoor hot...

Golden, BC
Reviewed 8 April 2016 via mobile

We were very impressed with both the room and staff at this hotel. Upon checking in we were given a treat bag for our dog with a tennis ball and nummy treats. The housekeeper stopped to say hello to our dog as we were opening the room door. The room had the perfect finishes for cleaning after pets and didn't...

 Report
Helpful?
Thank barata
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your great review of your visit with us with your furry friend. I am pleased that you enjoyed all aspects and found the pet treats an added benefit. We do try to ensure that all our specific pet friendly rooms are fresh smelling and clean with the tile or vinyl flooring. Thanks again for sharing your...

Princeton BC, Canada
Reviewed 8 April 2016

Very happily surprised with the quality of the hotel. Large layout so check the site map so you know where your room is. Otherwise great facility, one of the best breakfasts we've encountered. Great shuttle service

 Report
Helpful?
1Thank Stephen C
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review. I am so pleased that you enjoyed your stay with us and hopefully had a great time at the concert! Thanks again for your great comments. We will hope to welcome you back in the future. Sincerely, Rosemary Paterson, General Manager

Spruce Grove, Canada
Reviewed 5 April 2016

Another great stay at best Western the hotel is clean the staff is friendly and the rooms are clean. I would suggest you check out the best western chain I have stayed at many and most are up to the standard I expect from the chain.

 Report
Helpful?
Thank Dave M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am pleased to know that you enjoyed your stay with us and are a loyal Best Western member! We appreciate your business. Thanks again and we'll hope to welcome you back on your next visit to Kelowna. Sincerely, Rosemary Paterson, General Manager

Quesnel, Canada
Reviewed 29 March 2016

Traveled to Kelowna for Easter weekend. Upon arrival we discovered that the hotel was full of kids at a sports tournament in town. Hesitant, we checked in. What a surprise to find that the hotel did not feel full at all. Even at breakfast, the food was promptly refilled, there were lots of chairs and space. Other than one evening...

 Report
Helpful?
Thank Qsquires
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review! I'm so pleased that you experienced such a wonderful stay with us. Yes, it was a full house weekend but we try to ensure that the overall feeling is still calm even though there are lots of people. The uniqueness of our hotel is the spaciousness of the property and the urban resort feeling...

Humboldt, Canada
Reviewed 24 March 2016

My boyfriend and I had taken a trip out to Abbotsford for a cousins wedding this past fall and on our way back decided to swing by Kelowna for a few days and spend some quality, relaxing time together. We were new to the Kelowna area and were unsure of where to stay but after some digging online, decided that...

 Report
Helpful?
Thank Victoria A
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am truly pleased to know that you and your boyfriend enjoyed your stay, finding the suite to your liking and having the chance to utilize the hotel facilities as much as possible. Thanks again for choosing to stay with us. Perhaps you might join us again for a weekend getaway this...

Coquitlam, Canada
Reviewed 23 March 2016

great accommodations, loved the pool. Had fantastic service and the breakfast was good too. We had a bit of a problem with the noise level above us and in the hallway when the kids were going to sleep, but we made it work. Our room was on the first level of the courtyard and it was a perfect place to...

 Report
Helpful?
Thank Sigal S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review of your recent stay. I'm happy to know that you enjoyed all aspects of your stay and visit to Kelowna. I do apologize if there were some noisy guests around your room in the early evening; please know that you can always call to the front desk and ask them to have...

White Rock, Canada
Reviewed 20 March 2016

We were 3 couples participating in a sporting event. We chose a suite so we could host the other 2 couples for meals and socializing. Perfect set-up: living area with round table and plenty of seating next to small but efficient kitchen and washroom. The bedroom had sliding doors opening to a balcony overlooking a courtyard that included two outdoor...

 Report
Helpful?
Thank Helene c
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for sharing your great comments with our readers. I am so pleased that you enjoyed your stay with us and found time to use some of the hotel facilities. Thanks again and we'll hope to welcome you back again on a future visit to Kelowna! Best regards, Rosemary Paterson, General Manager

Prince Rupert, Canada
Reviewed 15 March 2016

I have to say that this is the best pet friendly hotel I have ever stayed at. It is well thought out. The pet rooms are on ground floor with patio doors which lead off to a grassy area. Just the best layout ever. No carpet to get smelly. Beds are comfortable. Everything is clean. Good size. Just wish I...

 Report
Helpful?
Thank LonnieWishart
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful "pet friendly" review! I am really pleased that you enjoyed your stay with us and found the room suited your needs well. We do have specific "pet friendly" rooms so that these are the only rooms used for pets thereby being mindful of other guests with allergies etc. And as you noted, all...

130 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (49)
Viewed
Room/Suite (22)
Viewed
Bathroom (4)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
1:40
Videos (1)
Viewed
Other (10)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (16)
Viewed
Pool (12)
Viewed
Dining (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kelowna hotels
Comfort Suites Kelowna
#8 of 34 in Kelowna
550 reviews
Hotel Eldorado
#1 of 34 in Kelowna
446 reviews
Show Prices
Show Prices
Show Prices
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
337 reviews
Central City
Coast Capri Hotel Kelowna
Central City
The Royal Anne Hotel
The Royal Anne Hotel
#7 of 34 in Kelowna
398 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $142 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Orbitz, HotelsforEveryone, Expedia, Priceline, Travelocity, Cancelon, Hotels.com, Cheap Tickets and Booking.com so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Best Value Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
7 questions
Ask a question
Chichester, United Kingdom
Glacier National Park, Montana
Castlegar, Canada
7 months ago

See all questions (7)

Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing and above the first few floors. It's quieter this way.”
 of 5 bubbles Regall66, 17 Oct 2016 | Read review
“a room backing on to the grass courtyard is nice and quiet”
 of 5 bubbles sussex56, 11 Oct 2016 | Read review
“Ensure you get a renovated room.”
 of 5 bubbles PeterJ234, 6 Oct 2016 | Read review
“Best floors are on floors 3 and up”
 of 5 bubbles 640ravg, 24 Sep 2016 | Read review
“Smoking is allowed on the balcony of the tower rooms with door closed.”
 of 5 bubbles scottbY9213JV, 20 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay