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All reviewscontinental breakfastroom was cleanseparate buildingyogurtpool and hot tubclose to downtownharvey avenuethe main highwaywould stay here againboiled eggsone night stayfront desk stafffridge and microwaveshort stayroad noisestayed for nightstwo queen beds
Booked a room over the phone to find out the rookie booked it in the wrong month. Terrible dealing with them trying to get a refund. The guy at the front counter was rude and short. Won’t deal with them again.
It’s not fancy but you can tell they are trying. Old tub/washroom but clean. Larger room with the balcony/motel type entrance which is great when we stumbled in late. They just built a new pool and the front desk service was very professional and accommodating....More
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded 2 weeks ago
Thank-you for staying with us and for highlighting your experience. We continue to invest in our services and amenities and are happy you noticed the improvements made throughout. For example, our Studio Suites were renovated this year with new kitchens which look very sharp. Besides...More
Went to an event next door. We were located next to it for convenience. We were also close to the full service breakfast room. The room was spacious very clean newly renovated and quiet. Our room was facing the back of the property and was...More
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded 1 week ago
Thank-you for taking the time to share your review. We are delighted that your stay was enjoyable. Our entire staff team is diligent in ensuring each of our guests has a comfortable and enjoyable stay. It is great to know that you felt well cared...More
Clean and quiet hotel for a family stay. Complimentary breakfast was generous and fresh; exercise room and pool clean and in good condition. Only about a ten minute drive from downtown and the lake. We will be back!
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded 4 weeks ago
Thank-you for your thoughtful review. It is delightful to know that you enjoyed your stay with us. Your comments are helpful as we contine to make our services and amenities even better. We look forward to your next visit. Best regards,
We stayed in the reno side, and it was modern! Clean and comfortable. Only downside is it was on the second floor, and we had to bring our ski equipment up the long flight of stairs. Staff was polite and extremely helpful. We would return...More
Response from KelownaInnSuites, Front Office Manager at Kelowna Inn & SuitesResponded 17 March 2018
Thank-you for taking a moment to share your review. We are happy to hear you enjoyed your stay. If stairs are a concern, please let our Guest Service staff know. We will do our best to facilitate your request and find an available guest room...More