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Delta Hotels Grand Okanagan Resort

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Traveller (363)
Room & Suite (293)
Pool & Beach (51)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(24 reviews)
“north tower”(14 reviews)
“valet service”(11 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Delta Hotels Grand Okanagan Resort
Special Offer: Resort Summer Escape
Hotel packages
Hotel deals
Offers from Delta Hotels Grand Okanagan Resort
Special Offer: Resort Summer Escape
Hotel packages
Hotel deals
You may also like:
See all
Nearby Hotels
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Reviews (1,112)
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1,081 results
Traveller rating
557
353
108
38
25
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LanguageEnglish
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557
353
108
38
25
Show reviews that mention
All reviewsthe club loungenorth towervalet serviceself parkingyacht clublake viewhotel restaurantwine tastingprospera placebeautiful propertyjetted tubfront desk staffdowntown areaupon checkking bedlong weekendoak
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1 - 5 of 1,081 reviews
Reviewed yesterday

One week before the wine festival...Family trip...Mobility issues...pet issues...the Delta was an excellent choice... The rooms had wonderful views... even the pet friendly one... Service was very good....housekeeping very accommodating...The reception staff were very helpful.. Some tiny bumps: the inconsistency on the service in the...More

Thank Eduardo M
Reviewed yesterday

The service was exceptional and the location perfect to walk around the lake and the downtown core of the city. I stayed for business and used the facilities. Even the IT staff were exceptional in the delivery of their services. Everyone went above and beyond...More

Thank bumblebee720
Response from TeamMarriott, Manager at Delta Hotels Grand Okanagan ResortResponded yesterday

Dear bumblebee720, Thank you for sharing your review of Delta Hotels Grand Okanagan Resort. It is a delight to know you had an amazing stay with us and loved our perfect location, along with the service provided by our friendly staff. Thanks again for recommending...More

Reviewed 5 days ago via mobile

Arrived for a 3 night stay. Our first bad experience was at the lobby bar/dining area. My daughter order a pizza. It was worse than any bad frozen pizza we have ever had. The room (at an avg of $400 per nigh), was not good....More

1  Thank annerh2017
Response from TeamMarriott, Director, Operations at Delta Hotels Grand Okanagan ResortResponded 3 days ago

Hello annerh2017, Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness of our rooms, and pest control, but the room you occupied will...More

Reviewed 5 days ago

Booked online for a premium Hotel expecting a fantastic experience. Extremely disappointed, asked for a possible upgrade to quiet relaxing room, given upgrade only to have a common smoking deck to casino one floor below bedroom. Then given a condominium room only to find one...More

1  Thank kirkd158
Response from TeamMarriott, Director, Operations at Delta Hotels Grand Okanagan ResortResponded 4 days ago

Hello kirkd158, We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again. Jason...More

Reviewed 1 week ago via mobile

My colleague and I had enjoyed the restaurant/bar a few times during our visit. Some of the service was exceptional, especially from Ciara and Paige. They were both genuinely friendly and happy and gave us excellent and timely service. Maybe they could train the server...More

Thank 2,507,855
Response from TeamMarriott, Manager at Delta Hotels Grand Okanagan ResortResponded 1 week ago

Dear 2507855, Thank you for being our guest at Delta Hotels Grand Okanagan Resort. It’s a pleasure knowing you loved the service offered by Ciara and Paige. We value your feedback and will use it to ensure that food and beverages team are more consistent...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Sauna
Details
Price range
US$236 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Kelowna
#4 Business Hotel in Kelowna
#4 Spa Hotel in Kelowna
#4 Green Hotel in Kelowna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$236 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Kelowna
#4 Business Hotel in Kelowna
#4 Spa Hotel in Kelowna
#4 Green Hotel in Kelowna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (363)
Room & Suite (293)
Pool & Beach (51)
Dining (18)
Amenities (9)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
tedvadala
14 December 2017|
AnswerShow all 2 answers
Response from DaveURT | Reviewed this property |
I agree with the previous answer. For us the mattress was the right firmness, and offered a comfortable sleep.
0
Votes
Lola384
3 July 2017|
AnswerShow all 4 answers
Response from DeltaDGO | Property representative |
We have a very beautiful indoor & outdoor pool as well as hot tubs. There are lounge chairs and umbrellas available as well as poolside food & beverage services! The loungers are first-come-first-serve and unfortunately we... More
0
Votes
Diane B
2 August 2016|
AnswerShow all 5 answers
Response from DeltaDGO | Property representative |
There is a company at the Resort called Lakefront Water Sports that does boat rentals, kayak rentals, parasailing, bicycles rentals, etc. There are tennis courts available in the downtown area, but not at the resort. Our... More
0
Votes
Room Tips
"the rooms are just tired and in need of upgrades"
Read review
"Wifi was excellent in the South Tower"
Read review
"The rooms facing out towards the lake are best."
Read review
"My room on the 5th floor faced the roof vents. You don't need a parking pass for self parking,"
Read review
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