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Delta Hotels Grand Okanagan Resort

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866 Reviews from our TripAdvisor Community

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There are newer reviews for Delta Hotels Grand Okanagan Resort
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Showing 843: English reviews
Seattle, Washington, United States
Reviewed 26 October 2016 via mobile

This hotel is is a luxury but customer service sucks! After driving for 7 hours, we were told that the room is not yet ready. We understand because it's 12 noon and we decided to tour the winery. After two hours we were tired and then were told again that the room is still not ready. We were so tired...

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Helpful?
Thank Innoirving
DeltaDGO, Director of Rooms at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I am glad that you found the resort to be luxurious and that you enjoyed our amenities. From your comments it sounds like our Guest Services & Housekeeping teams prioritized getting the next available room ready for you and unfortunately missed a few final touches. The comfort of...

Kununurra
Reviewed 26 October 2016

At the end of our Canadian holiday we stayed for 4 days at the Delta Grand Okanagan, what a fantastic friendly and helpful hospitality team. The amenities are outstanding and we loved the bar and café area, would not hesitate to go back again. The location on the lake with walks along the foreshore, easy walking access to downtown as...

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Helpful?
Thank DriftwoodWanderers
Vancouver
Reviewed 24 October 2016

We were on a Paramount bus tour and the hotel was very efficient in getting us our keys to our rooms when 2 buses arrived. Great Hotel, nice large guest rooms, lobby, restaurants and casino are very nice. Clean, bright and workers are very friendly. Our housekeeping service Sylvia on the 5th floor kept the room clean, was very efficient,...

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Helpful?
Thank BbyNorth
Invermere, Canada
Reviewed 24 October 2016

Listen, this hotel is the place to stay in Kelowna. The lake view from guest rooms and the hotel restaurant are fantastic, plus it offers direct access to the lakefront boardwalk. Downtown, parks, and restaurants are within easy walking distance. Guest rooms are nice, clean and comfortable. Nothing particularly noteworthy, but nothing to complain about either. This is a pricey...

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Helpful?
Thank redpoppy342
Maple Ridge, Canada
Reviewed 22 October 2016

Nothing special with this average hotel, but the prices are crazy high in the summer. It's amazing the level greediness to ask $500 and more for a simple room. And all this for a just regular hotel. The staff was friendly and helpful.

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Helpful?
Thank jkroos
DeltaDGO, Front Office Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay. I am glad that you found our staff to be friendly and helpful! I am sorry to hear that you did not find the value of our resort matched the guestroom rate. We pride ourselves on providing the best service with the best location and amenities in Kelowna. Our...

Los Angeles, California
Reviewed 21 October 2016 via mobile

Positives: GREAT location. Updated and nicely arranged rooms. Excellent and friendly housekeeping service. Very good temperature controls in the room. Negatives: THE RESTAURANT AND BAR (O&C) ARE AWFUL!!! They are newly renovated but the layout is awkward and the music is blasting at a really loud volume. I have excellent hearing but could not hear either my husband or the...

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Helpful?
Thank 117stephanie
DeltaDGO, Food & Beverage Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent stay. I am glad to hear that you enjoyed our location in the heart of downtown Kelowna as well as our fully renovated guestrooms. Thank you as well for you feedback regarding OAK + CRU Social Kitchen & Wine Bar. I apologize that your breakfast was not consistent with...

Toronto, Canada
Reviewed 20 October 2016

The hotel is on the waterfront, with gorgeous views, a marina, bars and restaurants on site and nearby. Staff was friendly and accommodating, rooms were nice, but the bathrooms were small. Take out the tubs and put in showers.

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Helpful?
Thank 328Laurel
Kelowna, Canada
Reviewed 20 October 2016 via mobile

This is a great hotel in the heart of the city. It is located right on the board walk and steps away from the Kelowna yacht club as well as many restaurants and coffee shops. The hotel also has a great restaurant and ladies store. Rooms are very nice and there are other amenities as well. Spa, and gym.

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Helpful?
Thank Virginia H
Oshawa, Canada
Reviewed 18 October 2016 via mobile

Travelled to Kelowna for a conference held at this hotel in the first week of October. Flight arrived at noon and was pleasantly surprised that my room was ready when I arrived to the hotel (check in is at 4pm). The front desk staff (specifically Cassandra) was fantastically helpful and friendly. The room was very clean and comfortable. Two bottles...

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Thank ELP81
Surrey, Canada
Reviewed 18 October 2016

There is no place more central and convenient in Kelowna. You are downtown, but lakeside. Arena across the road, restaurants galore, the boardwalk, and Okanagan lake all within a few steps of your hotel. Very nice facility. Great service staff! Oh, and a CASINO!!!!! Always enjoy my time at this resort of resorts.

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Helpful?
Thank fosterjimmie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Delta Hotels Grand Okanagan Resort is fresh from extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed rooms feature SmartDesk work areas with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Along with our guest rooms, other renovations include the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Our resort provides some of the best views in town! ... more   less 

Additional Information about Delta Hotels Grand Okanagan Resort

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $187 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels Grand Okanagan Resort 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels Grand Okanagan Resort Kelowna, Okanagan Valley
Hotel Style:
#2 Top resorts Hotel in Kelowna
#3 Green Hotel in Kelowna
#4 Business Hotel in Kelowna
#4 Spa Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels Grand Okanagan Resort staff and other travellers.
14 questions
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Questions? Get answers from Delta Hotels Grand Okanagan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor with a lake view.”
 of 5 bubbles Jollymon22, 27 Nov 2016 | Read review
“Rooms ending in 17 in the south tower have lots of windows and natural light.”
 of 5 bubbles PsychRN12, 21 Nov 2016 | Read review
“Private residences a little more expensive but worth it.”
 of 5 bubbles GS1505, 20 Nov 2016 | Read review
“The Residence condos are beautiful, more expensive but worth it! The views from our balcony and roof top pool were breathtaking!”
 of 5 bubbles 603KristinA, 14 Nov 2016 | Read review
“ask for a room facing the lake for great views”
 of 5 bubbles VNKSmith, 6 Nov 2016 | Read review
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