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    Oasis Inn

    1884 Gordon Dr, Kelowna, British Columbia V1Y 3H7, Canada
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$6
    US$58
    US$53
    US$58
    US$53
    Traveller (8)
    Room & Suite (1)
    Hotel & Grounds (14)
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    Overview

    • Excellent9%
    • Very good29%
    • Average23%
    • Poor14%
    • Terrible22%
    23 Oct 2016
    “just ok, clean but some rooms need serious updates”
    6 Oct 2016
    “It was fine”
    Free Wifi
    Free Parking
    Pool
    2 Star Hotel
    All hotel details
    Offers from Oasis Inn
    Special Offer: Call For Availability
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 19 June 2016

    Some of my family & I had stayed previously for 3 days during the loss of my Father. The owner was a little snappy because I complained...see past review. Although not impressed then we found ourselves again at this horrid motel. This time my husband...More

    Helpful?3  
    Response from Reena S, Owner at Oasis Inn

    Please stop using this method as a form of retaliation. We tried accommodating your situation as best we could. We are still receiving mail under your name. When we find out a guest is using a hospital stay as a means of getting a discount,...More

    Reviewed 24 May 2016 via mobile

    This hotel didn't only offer no secure rooms but no locks on the bathroom doors. The sheets where bloody and dirty. The room smelled like an old barn. The stove did not work and there was old coffee still in the pot. Holes in the...More

    Helpful?
    Response from Reena S, General Manager at Oasis Inn

    I'm sorry, if this room had all these issues, we would have been happy to deal with all of them, HAD THEY BEEN BROUGHT TO ANYONE'S ATTENTION. We have a state of the art security system for our guests safety. We have clean health bills...More

    Reviewed 24 May 2016 via mobile

    Our ball team stayed there. May19-22. The rooms were terribly musty and very filthy. This is NOT a kid friendly place, as it was quite frequently visited by the police. Four of the rooms had blood splattered sheets. Could they have they been put on...More

    Helpful?
    Response from Reena S, General Manager at Oasis Inn

    I'm sorry you feel this way. The blood splatter could very easily bin from a guests scraped knee. It doesn't need to jump to bed bugs. These accusations seem to be jumped to by people trying to attack a motel personally. If this is how...More

    Reviewed 1 May 2016 via mobile

    This was booked for a school trip. First the door to our room was found open at check in with clear indications of peiple sitting on the beds. While staff did come look at the room with us they would not move us. Room was...More

    Helpful?
    Reviewed 20 January 2016

    I stayed for a night in July, at the Oasis Inn, and received a bank draft showing the payment was indeed charged to my card. Months later, in December, my card was charged again without them giving me any notification. If there had been any...More

    Helpful?4  
    Response from Reena S, Manager at Oasis Inn

    Thank you for your review. We understand your frustration with this matter but there are situations that arise which beyond our control. Our terminal was not able to process charges made on two dates in July. July 21st and July 22nd. To ensure we have...More

    The Recreation Inn & Suites
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • US$60 - US$144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (8)
    Room & Suite (1)
    Hotel & Grounds (14)
    Bathroom (1)
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    Questions & AnswersAsk a question
    valeriemcbryan
    Is it customer service/good business to completely ignore guests requests, repeatedly ? Is it wrong to expect accommodation agreed upon ?.... until $ paid, then told no suite, you get a room. Have asked repeatedly for suite and get different story from each staff member or ignored continuously for over two months. Why ? No regard for one guests disability, or the fact they are recovering & attending nuero treatments ( have documentation, has been seen by owner ) Why ? Only asked for, if possible, accommodation that's a little quieter....Quiet ? 3 large dogs directly behind thin walls, partying all around us, 7 yards from renovation construction etc. Why ? After being in room 12 days get to deal with badly leaking toilet and sink, ( had to empty waste container repeatedly & continuously mop up whole floor, into kitchen as well). Toilet replaced 4 days later w/ toilet that had been sitting outside (filthy). Man in rm for 2 days trying to fix, finally a plumber on 6th day. Why ? ( this occurred 1 week before Christmas, also as no suite...no oven...no Christmas dinner). Washroom sink plugged for 5 wks, along with back splash bubbling up into my sink from suite directly behind me. Why ? Refused to move us, Why ? Does this not scream "health hazard" to anyone else ? Staff will not engage in trying to resolve issues, always put off with different stories or completely ignored. Why ? All paperwork is different and misrepresents the facts, will not address this issue. Why ? Some amenities not working for a few weeks ( only washer & dryer available ) Why ? Have regular cleaner, then a cleaner,(has never been in rm) walks in open door without knocking, asking permission, or invited ( regular cleaner already in rm ) , completely ignore's disabled guest even when asked to leave 2-3 times and proceeds to take pics w/personal cell phone. WHY ? Shortly after the cleaner incident was locked out of room by owner. Had Mothers cat for a couple days while she's undergoing procedure ( she is 75 yrs old ). Was screamed at................NO cats, did NOT know this, nothing in my paperwork whatsoever regarding this. Dogs all over the place, including pit bulls, bull mastiffs etc. Why? Was at motel in Oct/14 for 3 days w/ daughter n Grandchildren, Father was dying ( have obit ) Reserved suite w/ gentleman at desk, when arrived woman tried to charge full price ( was hospital/compassion rates ), when mentioned a very different attitude, downright rude. Suite had 4" of water in tub, plug in and a fast, steady hot water drip, couldn't turn off. Back to office, put in an unsuitable room. Was hoping perhaps staff would be a little more accommodating this time. Why Not ? I am my disabled best friends caregiver, we are both in our 50s. Do not drink, party etc are very quiet. Is is too much to expect a little cooperation & respect under the circumstances ? How is this situation suitable for anyone ? especially guests that are dealing with family/friends in hospital, going through treatments etc Unfortunately, these are only some of the issues.WHY ?
    31 January 2015|
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    Room Tips
    "Main building appears to be in better shape"
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    "Check out the noise level of the rooms"
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    "All you have to do is ask at the front desk and they will place you in a room you need. Kind and very helpful..."
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    "Towards the back away from a busy road."
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