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6450 Metral Dr, Nanaimo, British Columbia V9T 2L8 Canada
Lowest prices for your stay
US$126
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Free cancellation until 10/12/22
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Traveller (48)
Room & Suite (41)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 17 hotels in Nanaimo
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Nanaimo,BC, the Best Western Northgate Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
Breakfast available
Vending machine
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Microwave
Flatscreen TV
Bath / shower
Telephone
Private bathrooms
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
682Reviews6Q+A79Room tips
Traveller rating
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elizabethS6577OB wrote a review 23 Nov
1 contribution
I’ve stayed at Best Western Northgate several times now and have had a great experience. It’s my go-to hotel in Nanaimo! Very clean, updated, friendly staff, and the breakfast included is great. Good value for money spent!
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Review collected in partnership with Best Western
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gail E wrote a review Sep 2022
5 contributions
Hotel's Favourite
A nice, attractive place. It was close to Starbucks, a grocery store, and the highway. It was handy to visit the places we wanted to go. When we checked in staff was very helpful and friendly. I enjoyed talking to them.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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auntnenny69 wrote a review Oct 2022
Sooke, Canada1 contribution
We took a mini vacation and stayed in the Best Western in Nanaimo B.C. The hotel was clean, quiet and the service was awesome! We stayed for 2 nights and found it a very pleasant stay! The breakfast menu was excellent and the food was very tasty. There was a great selection and the staff in the room were so helpful and accommodating!
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Review collected in partnership with Best Western
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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C3253OBjohnb wrote a review Oct 2022
Maidstone, United Kingdom40 contributions3 helpful votes
Reno has turned this hotel into a very stayable comfortable place in Nanaimo north end. Its clean easy access tons of parking friendly staff. Close to Woodgrove shopping centre 10 minutes to ferry service & 3 blocks off inland island highway.
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Review collected in partnership with Best Western
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jim M wrote a review Sep 2022
Amboy, United States7 contributions2 helpful votes
very clean and quiet. professional and friendly and accommodating staff. nice breakfast. good variety of quality food. close to downtown and the waterfront and the main highway. easy parking safe neighborhood.
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Review collected in partnership with Best Western
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dpmarsch wrote a review Aug 2022
1 contribution
We just arrived to the hotel with no reservations. The price for the night was almost $500. If we didn’t travel all day we wouldn’t have stayed there. Too expensive for us. Tip - make sure you pre-book your room. Our room had a leak in the bathroom. The staff immediately gave us a complementary alternate room. Staff went over and above to make our stay pleasurable.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stevejanna wrote a review Jul 2022
Langley, Canada1 contribution
Hotel was very basic, no pool/jacuzzi and not a good area. Very overpriced! Don’t let the word balcony fool you, they should not have balconies at this hotel as they all face parking lots or dumpy strip mall. It was clean and did have a friendly staff.
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Review collected in partnership with Best Western
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from G M, General Manager at Best Western Northgate Inn
Responded 27 Jul 2022
We would like to thank this guest for taking the time to leave a review and we're sorry that we did not exceed their expectations. We often get fantastic feedback about the balconies, and often see guests sitting out on them enjoying a beverage or reading. Many hotels don't even have windows that open, and for many guests having the option to open the sliding door is a pleasant departure than what guests' are used to. As much as we wish we were located on a beach overlooking the ocean, the reality is that the hotel is in a suburban setting sandwiched in between two roads, one of which is a highway. The area around the hotel is fairly busy during daylight hours, but things do quiet down in the evening and overnight.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Devyn G wrote a review Jul 2022
Vancouver, Canada2 contributions
Excellent customer service, clean, convenient location, great restaurants within walking distance. Close to grocery store, parks nearby. Very comfortable bed. Didn't stay for breakfast but it's a nice to have option.
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Review collected in partnership with Best Western
Date of stay: July 2022
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Road Warrior wrote a review Jul 2022
Vancouver, Canada2 contributions
Due to the lack of decent properties in Nanaimo, your basically forced to stay here. Checked in..Room fridge was full of rotten food & spilled sports drink. Second room bothe iron & ironing board Broken...It's basic stuff people. It's crystal clear that the cleaning staff don't care. God I hope the Marriott opens soon. As a business traveller we keep you going during any off seasons..Give this place a pass
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from G M, General Manager at Best Western Northgate Inn
Responded 8 Jul 2022
We're sorry that we did not meet and exceed our guests expectations. Our rooms should be clean and everything well maintained. The feedback from guests around the condition and cleanliness of our property is favourable, with both categories in the top 20% of the brand. We have policies and procedures in place to try to minimise our mistakes but we're only human and unfortunately oversights can happen. Despite some rare miss-steps like this we're confident in the product and cleanliness we offer and the feedback from both guests and industry inspectors is both very positive. We always accept responsibility for when things in our power go wrong. We appreciate constructive criticism and feedback and it's one way we get better at what we do. That being said we trust most rational people will understand that negatively attacking our cleaning staff (Who work extremely hard) is the over the line and not something we're going to tolerate.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kctalimenios wrote a review Jul 2022
Dawson Creek, Canada1 contribution
This is a great little hotel! Very clean and the staff are friendly and helpful! The room was done up well and all amenities worked! The only problem was the lack of clear indicator signs fir entrance to the property… couldn’t tell where the turn actually was
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$130 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western northgate hotel nanaimo, best western nanaimo, nanaimo best western
FORMERLY KNOWN AS
BEST WESTERN Northgate Inn
LOCATION
CanadaBritish ColumbiaVancouver IslandNanaimo
NUMBER OF ROOMS
73
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BEST WESTERN NORTHGATE INN: UPDATED 2022 Hotel Reviews, Price Comparison and 114 Photos (Nanaimo, Canada) - Tripadvisor

Frequently Asked Questions about Best Western Northgate Inn
Which popular attractions are close to Best Western Northgate Inn?
Nearby attractions include Woodgrove Centre (0.7 km), Olive This and More (0.3 km), and Landmark Cinemas 8 Avalon Nanaimo (0.5 km).
What are some of the property amenities at Best Western Northgate Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Northgate Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Northgate Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Northgate Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Northgate Inn?
Conveniently located restaurants include Nori Japanese Restaurant, Longwood Brew Pub & Restaurant, and Simonholt Restaurant.
Are there opportunities to exercise at Best Western Northgate Inn?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Northgate Inn?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Best Western Northgate Inn?
Many travellers enjoy visiting The Bastion (10.6 km).
Is Best Western Northgate Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.