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Best Western Northgate Inn

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Traveller (39)
Room & Suite (26)
Pool & Beach (3)
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Overview
  • Excellent45%
  • Very good43%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“woodgrove mall”(11 reviews)
“waffles”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Best Western Northgate Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)
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5
Show reviews that mention
All reviewswoodgrove mallwafflescontinental breakfastnewly renovated roomsfront desk staffnorth sideliquor storerestaurants and shoppingnorth nanaimoisland highwayfirst floorroad noiseexcellent staywill stay there againhotel is locatedconvenient locationvery nice hotel
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21 - 25 of 478 reviews
Reviewed 11 January 2018 via mobile

I hadn't stayed here in some time. Completely updated from the lobby to the rooms. Clean, bright and modern. The rooms are great. Comforters on the beds. Modern rooms. Well laid out. Very comfortable. Love the whisper quiet a.c. units. Super friendly staff, especially in...More

Thank LLHH
Reviewed 9 January 2018

Rooms were not cleaned properly. Dirty underwater and socks left over from the last guest found on the floor. The staff immediately put us in a different much more upscale room but it to had not been cleaned properly. My wife found stains on the...More

Review collected in partnership with Best Western
Thank Darryl W
Response from GMNorthgate, General Manager at Best Western Northgate InnResponded 10 January 2018

Our hotel has a reputation of providing our guests with clean rooms and a great experience. Our rooms are always inspected by management before they are released to guests. The described experience is not characteristic of our establishment.

Reviewed 4 January 2018

Stayed snowy night and were exceedingly happy with the hotel. Very close to shopping at Woodgrove Mall and several restaurants within walking distance. Simple drive to multiple areas in Nanaimo. Staff excellent, service great, parking lot a little confusing but lots of free parking once...More

Review collected in partnership with Best Western
Thank SQ49
Reviewed 3 January 2018

Stayed here for three nights while working in the area. Staff were excellent, breakfast was not greatest but there are plenty of options near the hotel. I found the room was clean and noise level was average. The front lobby had been renovated and I...More

Thank C M
Reviewed 27 December 2017

Staff are extremely helpful and pleasant; check in/ check out is fast and courteous. Breakfast is well thought out and presented- excellent value and helpful AM staff. Room are clean and quiet- the sound proofing and drapes work well, though in heating mode, some of...More

Review collected in partnership with Best Western
Thank 952claudem
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Most Booked Properties in Vancouver Island
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$115 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$115 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (39)
Room & Suite (26)
Pool & Beach (3)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
twinklemelody
1 June 2017|
Answer
Response from GMNorthgate | Property representative |
Thank you twinklemelody for your query. Yes, the hotel is within walking distance of Woodgrove Centre Mall as well as a number of other retail locations in north Nanaimo. There is a bus stop just opposite the hotel that... More
1
Vote
Becky D
4 April 2015|
Answer
Response from GMNorthgate | Property representative |
Thank you Becky D, for your query. As of February 2014 our restaurant and pub were closed. However we do still serve our complimentary continental breakfast to our guests in the restaurant facility. The official Best Western... More
0
Votes
oceanfrontescapes
1 November 2014|
Answer
Response from GMNorthgate | Property representative |
Hello thanks for your question. All of our rooms have refrigerators and microwaves. We also have 11 rooms equipped with basic kitchenettes which include a stove top, refrigerator, microwave, toaster, and kettle. Our... More
0
Votes
Room Tips
"top floor was quiet."
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"Had a ground floor unit next to lobby and it wasn’t an issue, in fact it allowed quick and easy access to..."
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"If you have lots of luggage if you stay on the ground floor they have balconies they make it easy to move in..."
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"we had second floor opposite wing where continental breakfast is held - higher floors you may hear highway."
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