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Best Western Dorchester Hotel

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Traveller (130)
Room & Suite (108)
Dining (39)
Overview
  • Excellent26%
  • Very good39%
  • Average21%
  • Poor10%
  • Terrible4%
Travellers talk about
“church street”(6 reviews)
“older hotel”(11 reviews)
“downtown nanaimo”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Dorchester Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Dorchester Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (616)
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Traveller rating
164
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164
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123
65
27
Show reviews that mention
All reviewschurch streetolder hoteldowntown nanaimoharbour viewparking lot isqueen bedgreat viewfront desk staffcentral locationone night stayvancouver islandworcestertheatreferryvictoriabcshampoo
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1 - 5 of 596 reviews
Reviewed 1 week ago via mobile

The front desk attendants were excellent: quick, courteous, accommodating. The ocean harbour view was gorgeous and the room was clean and modern. I’d return in a heartbeat. The hotel is located close to the old downtown shopping district: quaint and eclectic.

Thank NomadicMamma
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 1 week ago

Dear NomadicManna, Your feedback is much appreciated. Thank you for staying with us and it's been pleasure accommodating you. We will look forward to your next stay with us on your next visit to Nanaimo. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Hotel's Favourite
Reviewed 21 March 2018

Not directly on the water, but close enough to give some rooms a view. Best Western Dorchester Hotel is located in downtown Nanaimo, close to all the activities and a short walk away to get the boat to Newcastle Island. There is a dedicated free...More

4  Thank Marty B
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 23 March 2018

Dear Marty B, We appreciate for your detailed instruction of the surrounding area of the hotel, and I'm glad to learn that you were able to explore New Castle Island and some of the good restaurants around the hotel as well. I'm glad to hear...More

Reviewed 2 weeks ago via mobile

Day 6 we set sail for Vancouver Island. We putted around Victoria seeing friends and the sights before heading off to Nanaimo for the evening. We made reservations and arrived fairly early. We had a hard time getting to the hotel. Apparently early Thursday evenings...More

Thank TRLord
Reviewed 3 weeks ago via mobile

On the positive side: location is great, and staff were helpful and accommodating. Alas, that doesn’t offset the negatives: analog tv (!), lumpy bed and pillows, and dusty bedside clock 13 hours off current time. The rooms have been repainted but details don’t live up...More

Thank liseanne f
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 3 weeks ago

Dear Liseanne F, Thank you for staying with us and your feedback is much appreciated. Please accept our sincere apology for the inconvenience and I'm sorry to hear that we didn't meet your expectations. For TV, we've recently signed contract, and will have HD anytime...More

Reviewed 3 weeks ago

We enjoyed this historic waterfront hotel. Although we had been told the hotel was not wheelchair accessible, the attendant put us in a mini-suite, instead of the smaller room we had reserved, to better accommodate my husband's needs who is in a wheelchair. The location...More

Review collected in partnership with Best Western
Thank lbhove
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 3 weeks ago

Dear Ibhove, Thank you for staying with us and your feedback is greatly appreciated. I'm glad that you've enjoyed your stay with us and our staff was able to accommodate your needs. We'll keep striving to accommodate our guest's needs at all times. Will look...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Non-Smoking Hotel
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$119 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (130)
Room & Suite (108)
Dining (39)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
vipaddler
30 September 2016|
AnswerShow all 5 answers
Response from benji832016 | Reviewed this property |
As far as I know, there's no jacuzzi facilities... They do have a fitness room though.
0
Votes
Room Tips
"Rooms on the east side get a view of the harbour and the Bastion"
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"top floor - ocean view"
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"Don't get a first floor room"
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"Ask for an ocean view room."
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