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4898 Rutherford Rd, Nanaimo, British Columbia V9T 4Z4 Canada
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US$103
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Traveller (36)
Dining (22)
Room & Suite (16)

About

#10 of 17 hotels in Nanaimo
Location
Cleanliness
Service
Value
See why so many travelers make The Grand Hotel Nanaimo their hotel of choice when visiting Nanaimo. Providing an ideal mix of value, comfort and convenience, centrally located it offers a romantic setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as The Grand Hotel Nanaimo offers guests free wifi. The hotel features room service. Plus, The Grand Hotel Nanaimo offers a fitness center, restaurant and lounge, Whisky Bar, patios and garden, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. During your visit, be sure to check out the different malls, movie theatres, lakes, hiking trails and many restaurants close by. We’re sure you’ll enjoy your stay at The Grand Hotel Nanaimo as you experience all of the things Nanaimo has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Patio
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish, Arabic and 7 more
233Reviews1Q+A47Room tips
Traveller rating
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Kris S wrote a review Jul 2022
1 contribution
The rooms are old and dated and in need of an upgrade. The carpet was questionable. Towels were paper thin, the AC unit did NOT work. I called down to front desk after it stopped working about 15 minutes after turning it on. She said “it automatically stops once it’s cold”, it WASN’T cold in the room at all. Thankfully we had a patio door, so we opened the door and it helped a little. Don’t advertise an AC Unit and have it only working at 5% capacity. It was the most uncomfortable night I’ve spent at a hotel. Ice is only available downstairs, the restaurant wasn’t open, so we never got to try. I cannot sleep in a hot room, so that made the decision not to return easy. Nothing “grand” about this hotel.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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onip1969 wrote a review Jun 2022
Vancouver, Canada251 contributions194 helpful votes
We only spent 1 night and we were generally pleased with our stay. Check in was quick once we got to the counter as the person in front of us was having issues. The staff we encountered during our stay were all pleasant and they do have a dog in the lobby. Barkley was his name and he was very friendly, we did not mind the dog as we have dogs but I do get it's not for everyone. Our room was clean and comfortable but the AC/Heater did not work. It omitted a burnt smell. Underground parking was poorly lit but secure, we opted not to use it. The hotel is a bit dated but it suited our needs for the night . Overall it was a positive stay and I would stay here again if opportunity presents itself in the future.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer B wrote a review Jun 2022
Victoria, Canada13 contributions4 helpful votes
Spent the weekend there with 50 other women. Decided to stay for dinner the night before our workshop started. It wasn’t inexpensive however it was well worth it. The StLouis Ribs were delicious and the veggies were fresh and cooked perfectly. Try the Nanaimo Bar Martini for dessert. You won’t regret it. We had buffet Lunch, Dinner and Brunch. I’ve been to many in the past. These meals were freshly made, very tasty, plentiful, varied, replenished often and hot, best I’ve had in this situation. The service was great as well, both the food service and room service. The host pupper was a surprise, but sweet and calm not threatening in any way (I’m not a dog person). We loved the decor which is filled with dark, lush wood. It felt very warm and inviting, loved the look. We had a great stay and highly recommend the Grand Hotel.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karen C wrote a review Jun 2022
Mansons Landing, Canada3 contributions
Expensive. No breakfast offered. No coffee in the lobby. Rooms are dated. I’ve paid a lot less and gotten a lot more in return. Tried getting a fresh coffee in the lobby @ 8:45 but none had been made.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LCH wrote a review Jun 2022
1 contribution
The rooms were clean and comfortable. The service was personal and amazing. The food was delicious (I highly recommend the seafood chowder). The service was wonderfully personable even though I was in a group of 50. The facility was also perfect for a group of 50. I also loved the senior lobby dog. He (?) had obviously lived a life of comfort and caring, as we all should.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FamilyFore wrote a review Mar 2022
Prince George, Canada64 contributions21 helpful votes
+1
This place is very dated and essentially run down. Although the lobby area was decent it was very cluttered and had a dog living in it. The room was cleanish but very neglected and could use a lot of basic maintenance. In the fact the entire place needed basic maintenance from wall repairs to caulking. Our room had a bunch of stains on the carpet which easily could have been removed and some of which were questionable. Underground parking as other have suggested was very dark and had several decrepit vehicles permanently parked there. On checked out I was charged an extra $200 which required sorting out. We won’t be back as this place was likely Grand when it was build but that day has long since passed.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Walter R wrote a review Sep 2021
Maple Ridge, Canada2 contributions1 helpful vote
We had stayed at this hotel 5 years ago but it has since gone downhill. This recent visit was in August 2021. The room we were assigned was dirty, the soles of white-soled runners worn only in the room were dark grey by the end of our 4-night stay; this is a non-smoking hotel yet the room stank of cigarette smoke - its as though the room was a smoking room and the Hotel owners did nothing to remove the smoke smell when it was changed to non-smoking.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Rooms at the rear back onto a construction site and are very noisy during working hours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Terry D wrote a review Sep 2021
Powell River, Canada58 contributions6 helpful votes
This was a quick stop as we arrived late and left early but it was a nice room with a comfortable room and the front desk attendant was very helpful. The room was clean and nicely decorated. The room even had a gas fireplace. We wished that we could have stayed another night to enjoy the whiskey tasting lounge. May may have to make another visit there in the near future!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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boleric wrote a review Jul 2021
Kamloops, Canada23 contributions11 helpful votes
The Decour may be a little dated but everything was clean and the room was nice and spacious. Underground parking was a plus and check out and check in was fast and courteous. Value for the dollar was good as well. I think it’s locally owned as well so that’s a plus for me.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Penny L wrote a review Nov 2020
10 contributions1 helpful vote
Stayed here for a couple of nights. Really surprised at how large the rooms were enjoyed the big old dog that sleeps near the front desk. Yes it does move once in awhile lol. The staff were very nice and it is easy to find and if you want take out food Macdonald and Tim Hortons are very close by. Easy access to malls and highway and ferry’s
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: Ask for the rooms that have softer beds. Think it is $10 more a night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$121 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel nanaimo, nanaimo grand hotel
LOCATION
CanadaBritish ColumbiaVancouver IslandNanaimo
NUMBER OF ROOMS
70
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THE GRAND HOTEL NANAIMO: UPDATED 2022 Reviews, Price Comparison and 81 Photos (Canada) - Tripadvisor

Frequently Asked Questions about The Grand Hotel Nanaimo
Which popular attractions are close to The Grand Hotel Nanaimo?
Nearby attractions include Exit Nanaimo (0.3 km), Nanaimo North Town Centre (0.4 km), and Galaxy Cinemas Nanaimo (0.5 km).
What are some of the property amenities at The Grand Hotel Nanaimo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Grand Hotel Nanaimo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Grand Hotel Nanaimo?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Grand Hotel Nanaimo?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Grand Hotel Nanaimo?
Conveniently located restaurants include Smokin' George's BBQ, Saigon Kitchen, and Umai Sushi.
Are there opportunities to exercise at The Grand Hotel Nanaimo?
Yes, guests have access to a fitness centre during their stay.
Does The Grand Hotel Nanaimo have an airport shuttle?
Yes, The Grand Hotel Nanaimo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Grand Hotel Nanaimo have airport transportation?
Yes, The Grand Hotel Nanaimo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at The Grand Hotel Nanaimo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Grand Hotel Nanaimo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.