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We stayed here for a friends weekend. The location was great however the management was horrible. The manager was rude and constantly monitoring our every move. One of our group booked through Expedia and had her room canceled. I would never stay here again.
The hotel is in a great location, but the hassle of dealing with the difficult owners was not worth it (especially when there are so many hotels on the Penticton strip). I read the many poor reviews for the hotel prior to arriving, but wanted...More
I would not recommend this hotel, solely based on the terrible treatment I received by the hotel managers. This husband and wife were rude, unreasonable, and unprofessional both on the phone and in person. The location is beautiful, but due to the managers' behaviour I...More
We stayed in the two bedroom suite with the lake front view. We thought that this would be the best family vacation but were proven wrong the second we walked into our room. The pictures online were very misleading. Our room had a smoky smell...More
I can not say it enough. DO NOT STAY HERE. For the weekend of the GranFondo the rates were increased to $300+ for 2 nights even though this motel feels more "budget" than anything close to luxury. The management/owner (man) is extremely rude, the disrespect...More
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