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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,501 Reviews from our TripAdvisor Community

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Showing 1,399: English reviews
1 review
Reviewed 2 days ago NEW

Celebrated my birthday in the Orchid Suite including a romance package! It was a fabulous night! I can't say enough about the sales coordinator, the hotel and all the fantastic staff that works there. Everyone was so friendly & attentive! The dinner was delicious and so was the breakfast! I'd been to the restaurant when it just opened and had... More 

Helpful?
Thank Maria P
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Maria P, I would like to thank you for the time and effort taken to share this kind feedback. I'm thrilled that you chose Shangri-La Hotel, Vancouver as your birthday celebration destination, and hope we have an opportunity to be part of future celebrations with your friends and family. I am delighted to hear you enjoyed our Orchid Suite... More 

Seattle, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW

My husband and I headed with sad hearts to Vancouver from our home in Seattle on the day after Thanksgiving. It was our first major holiday without our three girls, all of who stayed near their East Coast colleges for Thanksgiving this year. We thought that by leaving town for the weekend, we would somehow stop missing them. But just... More 

Helpful?
1 Thank Grumpytraveler98040
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Grumpytraveler98040, Thank you very much for your kind words and for sharing your detailed feedback about your recent experience at Shangri-La Hotel, Vancouver. I am thrilled that you chose Shangri-La as your home away from home on your first holiday without your daughters, a true urban oasis in the heart of Downtown Vancouver. I'm pleased you enjoyed our outdoor... More 

Washington DC, District of Columbia
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW via mobile

We spent four nights here in Shangri-La Vancouver and the experience was simply great. The hotel locates at the heart of Downtown Vancouver, walkable to public transportation, convenience stores, all kinds of restaurants, organic market and Pacific shopping Center if you enjoy shopping. You will also enjoy very friendly and timely service from the hotel staff. The hotel pays very... More 

Helpful?
Thank Xiaoyu C
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Xiaoyu C, I very much appreciate the time and effort you have spent to share your kind feedback. I am thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. As the North American flagship hotel for Shangri-La Hotels & Resorts, we brought the essence of Shangri-La to... More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

The location of the Shangri-La Hotel in Vancouver is ideal in the heart of downtown. The rooms were truly five-start caliber unlike some others that can only make that claim in name. The best thing about this hotel is the exemplary service provided. My wife and switched rooms twice before finding a room that suited us but the staff accommodated... More 

Helpful?
Thank Kelvinite
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Kelvinite, Thank you very much for the time and effort you took to share this kind feedback. I am pleased you enjoyed our hotel's amenities, including our central downtown location and spacious guest rooms. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable, and I am glad... More 

Maple Ridge, British Columbia
1 review
Reviewed 5 days ago NEW

This is a beautiful hotel with wonderful staff. So warm and inviting and they took care of our every need! It's great to check in at the level you come in at (valet). So effortless and easy! Overall - we would recommend this hotel to any guests coming into Vancouver from out of town.

Review collected in partnership with shangri-la.com

Helpful?
Thank 215amyhaas
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 215amyhaas, We greatly appreciate the time and effort taken to share this kind feedback. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. It is... More 

1 review
Reviewed 6 days ago NEW

I emailed many hotels before booking with Shangri-La for the weekend, based on the fact that they claimed to have oversized bathtubs that would easily accomodate two people. Unforunately, I was very disappointed to discover that the bathtub was just a regular sized one, so the only option my GF and I had was to go down to the hot... More 

Helpful?
Thank Andrew S
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

My recent stay at The Shangri La Vancouver was amazing. Every staff member I encountered during my stay was so courteous and professional. If you are travelling for a special occasion you will be treated like royalty. Be sure to become a Member of Golden Circle. Membership has its rewards! My room (Executive King Balcony) I noticed has had a... More 

Helpful?
Thank Jason M
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jason M, What an amazing review, thank you so much for taking the time to share your positive feedback about your recent experience with us. We were truly delighted to welcome you back to Shangri-La Hotel, Vancouver, as we want to be your home away from home. I am very pleased to hear you enjoyed our Executive King Balcony... More 

Boise, Idaho
1 review
Reviewed 1 week ago

My husband and I truly enjoyed the very comfortable room - it was so well designed! Everything in this hotel is extremely clean. The staff is just great, caring and always ready to serve! And start the day with a fantastic breakfast at Jean-Georges "Market" ! We loved it!

Review collected in partnership with shangri-la.com

Helpful?
Thank petrar301
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear petrar301, I very much appreciate the time and effort you have spent to share your detailed feedback. I am very pleased to hear you enjoyed our spacious guestrooms and that you had the opportunity to experience breakfast at Market by Jean-Georges. I am delighted to hear that you received flawless service during your stay, as this is the hallmark... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

Was in Vancouver for business recently and stayed here. I have travelled a fair bit over the years and I can say I have never felt so royal then with my stay at this hotel. They truly did everything not just right, but down right nearly perfect. I had the good fortune of having Lana Miller assist me in my... More 

Helpful?
Thank J G
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear J G, I would like to warmly thank you for the time and effort taken to share this kind feedback. I am very pleased to hear you enjoyed our spacious guest rooms, custom Stearns & Foster mattresses and our customizable pillow menu. I am delighted to read you had the opportunity to experience Market by Jean-Georges and enjoyed it.... More 

Langley City, Canada
1 review
Reviewed 2 weeks ago via mobile

My gf and I stayed here at the Shangri-La on November 12 for the night as I was attending a concert downtown with my gf. I can't think of any way my stay there could have been improved. It was perfect!!! Super nice, everyone working there was super friendly and did everything in their power to make our stay there... More 

Helpful?
Thank LDillon68
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LDillon68, We greatly appreciate the time and effort taken to share this kind feedback. I am delighted to read you had a wonderful time at The Shangri-La hotel, Vancouver. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. Personalized hospitality is our number one priority, and I'm... More 

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $357 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Orbitz, Expedia, Shangri-La Hotels and Resorts, Cancelon, Agoda, Travelocity, Odigeo, Priceline, HotelTravel.com, Cheap Tickets, Ctrip TA and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
10 questions
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathtubs are just regular size :(”
 of 5 bubbles , 27 Nov 2016 | Read review
“Lots of windows!”
 of 5 bubbles 46janetg, 9 Nov 2016 | Read review
“One bedroom suite has very large corner balcony and very spacious. HUGE shower”
 of 5 bubbles Trvlchnnl, 6 Nov 2016 | Read review
“Deluxe rooms have a really nice lounge area”
 of 5 bubbles travelhappy111, 5 Nov 2016 | Read review
“For city views a corner suit is ideal”
  • View of city and street outside hotel
  • Huge bed!
 of 5 bubbles class321, 2 Nov 2016 | Read review
5 of 5
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