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Shangri-La Hotel, Vancouver

1,773 reviews
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Traveller (623)
Room & Suite (581)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,773)Write a Review
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11 - 15 of 1,651 reviews
Reviewed 2 weeks ago

Very nice hotel in a convenient location. The staff are very helpful and polite. The rooms are comfortable and elegant. The outdoor pool and hot tub are small, but a nice have, rarely many people. Would defiantly recommend. Restaurant staff are also very nice.More

Review collected in partnership with this hotel
Thank stephencW4020TO
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 2 weeks ago

Dear stephencW4020TO, What an amazing review! I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. Thank you for your comments about our team's assistance, they truly are the heart of the hotel's operations, so please know...More

Reviewed 3 weeks ago

A stunning hotel in a great location. Live like luxury and be treated like royalty by an elite staff. It is not cheap, but I guests are well taken care of, and I highly recommend a room with a balcony.

Review collected in partnership with this hotel
Thank Colton7
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 weeks ago

Dear Colton7, Thank you for taking the time to share this feedback, we hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Kari Koskela, General Manager

Reviewed 3 weeks ago

Spacious and beautiful deluxe room, courteous and helpful staff, delicious breakfast in lovely setting. Central location near shopping, restaurants, waterfront promenade and museum. Large TV for In house movies.More

Review collected in partnership with this hotel
Thank 354ellenk
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 weeks ago

Dear 354ellenk, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. We hope we have an opportunity to welcoming you...More

Reviewed 3 weeks ago

Me and my boyfriend spent the night here for our 1 year anniversary. The room was beautiful and the bed very comfy. As it was our anniversary they sent us up a tray with chocolate covered strawberries, a cupcake and sparkling wine. Very thoughtful. Would...More

Review collected in partnership with this hotel
Thank Katie T
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 weeks ago

Dear Katie T, Thank you very much for the time and effort you took to share this kind feedback. Personalized hospitality is our number one priority, and I am glad to hear that you and your boyfriend experienced the best our team has to offer....More

Reviewed 3 weeks ago

Overall is very good, except the breakfast where even the fried egg was overcook and bacon was placed not in order. I believe the chef can work better, the service of breakfast provided was so-so. I can only rate 3star for the breakfast.

Review collected in partnership with this hotel
Thank chunsingc2018
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 weeks ago

Dear Chunsingc2018, Thank you very much for the time and effort you took to share this feedback. I will ensure your feedback will be shared with the entire team. We look forward to welcoming you back. Kind regards, Kari Koskela, General Manager

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$275 - US$753 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$275 - US$753 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (623)
Room & Suite (581)
Dining (53)
Pool & Beach (19)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
13 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
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Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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