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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,565 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,457: English reviews
North Yorks
Reviewed 9 June 2015

We stayed one night having disembarked from a cruise ship. We arrived at the hotel at about 10.30 and were immediately able to access our room. The room was excellent and very comfortable. All staff we met were outstanding and very proactive in providing information or services. We were offered a slightly later check out but on returning to the...

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Helpful?
Thank RJHNorthYorks
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear RJHNorthYorks, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased that you enjoyed our hotels amenities, the helpful assistance from our concierge team, and that we could accommodate your post-check-out needs. Thank you for your recommendation to...

Spartanburg, South Carolina
Reviewed 9 June 2015

I honestly expected this hotel to be just like every other nice hotel I have ever stayed out. They far exceeded my expectations. Wonderful staff, an amazing room, a lovely afternoon tea...I just can't say enough great things about them. Fantastic location. Within walking distance of most major downtown attractions. I look forward to staying here again on my next...

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Helpful?
Thank nicholsonart
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear nicholsonart, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. I'm...

Guaynabo, Puerto Rico
Reviewed 8 June 2015 via mobile

Friendly front desk staff. Room service formidable and faster. Spacious, very clean and confortable rooms. The most sincere thanks to the Manager for the welcome note and detail to send fruit to the room. It is close to many attractions that you can walk through the hotel.

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Helpful?
Thank Miguel B
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Miguel B, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms and prompt room service, welcome fruit amenity, and our convenient proximity to Vancouver's top attractions and destinations. Thank you very much for your recommendation, we hope to welcome you back to...

White Plains, New York
Reviewed 6 June 2015

This is a luxurious hotel that provides superb service. The concierge service is the best we have experienced anyplace in the world because it is proactive as well as responsive. The on site restaurant that we used for breakfast and for a couple of dinners was terrific. Exquisite food and superb service. For dinner, we would have liked a broader...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Michael F
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Michael F, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, including the convenient bedside controls with mood settings for lights and drapes, and our complimentary high-speed Wi-Fi. I'm thrilled that you were able to take advantage of the local knowledge that...

Westfield
Reviewed 6 June 2015

The Shangri-la is a fantastic hotel...everything done right. Beautiful room, immaculate and well maintained..huge bathroom....Great location. We were taking a cruise from Vancouver and Shangri-La was within walking distance of the pier. The staff were so helpful and welcoming. After check-out we needed a place to park for the day...we were able to leave the car there. Our plans changed...

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Thank WestfieldJackieP
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear WestfieldJackieP, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, including the subtle touches of Asian décor, large marble bathrooms with L'Occitane amenities, and urban city views. I'm pleased to hear you enjoyed the convenience of our location, especially the walkability to...

Thornhill, Canada
Reviewed 4 June 2015 via mobile

What a great hotel. Been traveling for years to countless 5 star hotels. The Shangri La in Vancouver is absolutely the best ever. Service is unbelievable and the staff are so professional and helpful. Although they accommodate a wide and diverse crowd including many extremely wealthy high end guests, they treat ALL their guests like they are royalty with no...

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Thank Dr David S
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Dr David S, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is...

Calgary, Alberta
Reviewed 2 June 2015

When I arrived at the hotel, room was not yet ready but check in informed me that they upgraded my room for me which was a great surprise and offered to store my bags and call me as soon as room was ready. Great location in downtown Vancouver - tons of restsurants and shopping nearby! Chi spa is A-MAZING!!!!

Review collected in partnership with shangri-la.com
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1Thank jamilaamirali
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear jamilaamirali, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team, and found time to relax and rejuvenate at CHI, The Spa, a tranquil urban oasis in the heart of downtown Vancouver. We look forward to welcoming you...

West Palm Beach, Florida
Reviewed 2 June 2015 via mobile

This hotel is absolutely beautiful. We stayed in a fantastic executive King Suite. It was very spacious with a huge bathroom and a great seating area. The mattress and bedding were divine. Love the free wifi and complimentary bottled water every night. The location is close to everything.

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Thank mhoffy
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear mhoffy, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, and luxury amenities including our custom Sterns & Foster mattresses, d’Porthault French linens, and complimentary Wi-Fi. We hope to welcome you back to Vancouver again soon.

Vancouver, Canada
Reviewed 2 June 2015 via mobile

My husband and I recently stayed at the Shangri-La Vancouver to celebrate our 5 year anniversary. From the moment we drove up we were treated incredibly well. The staff was amazing and truly cared about our experience. We really felt taken care of. The room was beautiful and the amenities were pristine as well. The restaurant and bar was great...

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Thank DaGino
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear DaGino, Thank you very much for taking the time to share this feedback. I'm humbled to hear that you chose our hotel to celebrate this milestone anniversary, and that we could add to the celebrations in a memorable way. We greatly value your recommendations to friends and family, and look forward to welcoming you back to the hotel again...

Guernsey C.I u.k
Reviewed 29 May 2015

We had never stayed in a Shangri-La hotel before, it was amazing. The staff make you feel exceptionally welcome, room was lovely, health suite was superb. It will be hard to stay in a hotel in the future that's not a Shangri-La. Concierge was so helpful and gave us a list of excellent restaurants in walking distance. The hotel is...

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Helpful?
1Thank benandjerry_10
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear benandjerry_10, Thank you very much for taking the time to share this kind feedback. I'm thrilled to hear that you chose Vancouver, and Shangri-La, as your anniversary destination! It is our goal to provide impeccable service from the moment you step into our hotel, and make every special occasion that much more memorable. We appreciate your recommendation to return,...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $355 - $792 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Ctrip TA, Priceline, Cheap Tickets and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
 of 5 bubbles SeanL15, 7 Mar 2017 | Read review
“Ask to be upgraded to a suite”
 of 5 bubbles slg2if, 5 Mar 2017 | Read review
“Corner rooms”
 of 5 bubbles J&J-HFV, 9 Feb 2017 | Read review
“high floor”
 of 5 bubbles nadiyalal, 26 Jan 2017 | Read review
“I had a room on the 7th floor - was quiet. Last time I was higher, but I honestly didnt notice any significant difference.”
 of 5 bubbles RobTravels416, 24 Jan 2017 | Read review
5 of 5