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Shangri-La Hotel, Vancouver

1,779 reviews
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Traveller (626)
Room & Suite (582)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,779)Write a Review
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471 - 475 of 1,657 reviews
Reviewed 22 January 2016

Other than a rather strange arrival experience (reception is located in the basement) this is an excellent hotel. Great staff, service is impeccable, rooms are well appointed and a great gym and spa. Excellent high end shopping and dining within walking distance and close enough...More

1  Thank tprof
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 February 2016

Dear tprof, Thank you for your kind and thoughtful feedback, I'm very happy to hear that you found yourself at home while staying at Shangri-La Hotel, Vancouver, and you enjoyed our spacious guest rooms, personalized service, and well-equipped heath club. While our underground arrival experience...More

Reviewed 22 January 2016

I recently stayed at the Shangri-La Vancouver and I was very impressed with the high level of service and attention from the staff. Everyone is very polite and professional and the service provides many nice touches: a handwritten welcome note, turn down service, and an...More

1  Thank Driftingdude
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 February 2016

Dear driftingdude, Thank you very much for taking the time to share this very kind and detailed feedback. I'm thrilled that you appreciated our personalized touches, including hand-written welcome note, turn down service, and dog amenities. We offer a warm welcome to all families staying...More

Reviewed 20 January 2016

First time in this hotel after having stayed at many others in Vancouver. I found a new favorite! The valet entrance is underground, so scope that out ahead of time if you are driving, but it presents a very peaceful arrival to the hotel (not...More

2  Thank EuroBish
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 February 2016

Dear EuroBish, We greatly appreciate the time and effort taken to share this kind feedback. I'm honoured and humbled to hear that we are your new favourite Vancouver hotel! It is our goal to provide personalized hospitality from the moment you step into our hotel,...More

Reviewed 19 January 2016 via mobile

I always here with my friends and I tell you, this hotel is amazing. I absolutely love, LOVE their beds. It is very comfy and big. The bathroom, what can I say? The large soaking tub is phenomenal. I can rant and rave about this...More

Thank Justina S
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 February 2016

Dear Justina S, Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you always choose Shangri-La as your home away from home for staycations. It's great to hear you enjoyed our custom...More

Reviewed 19 January 2016

We traveled there for the night from Seattle to celebrate a joint birthday and anniversary and we were showered with incredible service and amenities. The hotel provided us with a special dessert treat, and we found the staff to be attentive, knowledgeable, and eminently polite.More

Thank Txnarj
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 February 2016

Dear Txnarj, Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you chose Shangri-La as your home away from home to celebrate your recent birthday and anniversary. It's great to hear you...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (626)
Room & Suite (582)
Dining (54)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
13 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
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Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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