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    Sutton Place Hotel Vancouver

    845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
    1 (604) 670-5615
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    30/01/2018 31/01/2018
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    Traveller (715)
    Room & Suite (251)
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    Overview
    • Excellent55%
    • Very good31%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “robson street” (220 reviews)
    “free wifi” (117 reviews)
    “per day” (62 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,199)
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    11 - 15 of 3,056 reviews

    Reviewed 2 weeks ago

    Returned to the Sutton Place for our second stay. Last time we stayed in the other part of the hotel but this time we were on the hotel side overlooking Burrard St. Had requested an upgrade to a higher floor ( this was a problem...More

    Thank heliwood
    Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 2 weeks ago

    Dear Guest, Thank you for providing your feedback regarding your recent stay experience at the Sutton Place Hotel Vancouver. We are truly sorry for the service lapse you encountered upon your arrival. We take all the feedback from our guests seriously, please trust we have...More

    Reviewed 3 weeks ago

    This hotel is close to everything, shopping, restaurants. We stayed for one night on our way to Whistler. The concierge was very valuable, he was able to get us a reservation at one of the popular restaurants in downtown. Great happy hour at the lobby...More

    Thank iulika
    Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 2 weeks ago

    Dear Guest, Thank you for your kind words and great review of the Sutton Place Hotel Vancouver. We are glad to read that our concierge team combined with our luxury offerings and central location made your stay as enjoyable as possible! Thank you for choosing...More

    Reviewed 3 weeks ago

    The location is very good because you can walk to Pacific Center for shopping and there are numerous restaurants nearby. For example, the Sala Thai across the street is a top rated Thai restaurant in Vancouver. Checking in was efficient, but when I checked out...More

    Thank normpimm
    Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 2 weeks ago

    Dear Guest, Thank you for choosing the Sutton Place Hotel Vancouver. We appreciate your feedback and would like to apologize for the shortcomings you experienced. Please consider our value-added room packages that include Wifi and other hotel benefits for your future visits. We value your...More

    Reviewed 3 weeks ago

    This is our second time and again we love this hotel. The staff are excellent. The location is great. The rooms are beautiful & large. (We booked a jnr suite). The restaurants and shopping are at your front door. We will be back.More

    Thank Samantha A
    Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to provide us with your lovely review and feedback following your most recent stay. We are delighted to hear you enjoyed your stay in the Executive Suite; in particular our central location and the level of service...More

    Reviewed 3 weeks ago

    We have a three days two nights trip in Vancouver and booked this hotel because of the indoor swimming pool. The check in was fast and hassle free. The hotel especially the lobby was most beautifully decorated because it is Christmas. We were very impressed....More

    Thank anaest
    Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 2 weeks ago

    Dear Guest, We appreciate your positive comments about our service and central location but regret to learn that you were interrupted by the siren a few times during the night. We are committed to provide you and all our guests with the highest standard of...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$184 - US$456 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in Vancouver
    • #20 Family Hotel in Vancouver
    • #21 Luxury Hotel in Vancouver
    • #23 Business Hotel in Vancouver
    • #32 Romantic Hotel in Vancouver
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 397
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Hotels.com, Priceline, Booking.com, Hotwire, Travelocity, Orbitz, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Sutton Place Hotel Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver >
    • West End
    • Also Known As
    • Sutton Place Vancouver ,
    • Vancouver Sutton Place Hotel
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    Traveller (715)
    Room & Suite (251)
    Dining (23)
    Pool & Beach (8)
    Hotel & Grounds (410)
    Bathroom (52)
    Business Centre & Event Rooms (6)
    Nearby
    West End
    A hodgepodge of landscapes, the West End combines
    verdant gardens and blocky modern architecture, with
    Victorian bits and Edwardian bobs in between. It is a
    paradise for takeout food, take-away coffee, and
    perhaps incongruously, some of Vancouver's most
    languid lines of beachfront. English Bay and Sunset
    Beach invite swimmers, strollers, and picnic-lovers to
    take in dusk settling over the water, or to jog along
    ...More
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    Ask a question
    Questions & Answers
    Couple46
    10 September 2017|
    AnswerShow all 10 answers
    Response from wooski | Reviewed this property |
    We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
    1
    Vote
    happytravelller10
    6 September 2017|
    AnswerShow all 8 answers
    Response from Susan S | Reviewed this property |
    there were 4 of us and with all our luggage and cost of train, it was just a little more to get a private driver. They are outside the terminal and we had a large SUV. worth the $45
    0
    Votes
    Jayme Lalaine H
    25 April 2017|
    AnswerShow all 8 answers
    Response from Rahul M | Property representative |
    Hello, Our valet parking cost is $39.50 per night with in and out privileges. You can keep you car parked with us till 4pm on the day of your departure. Regards, Rahul M. Front Office Manager
    0
    Votes
    Room Tips
    "Executive suite with separate living area is a great choice"
    Read review
    "Best location in Vancouver BC"
    Read review
    "Ask for higher floors and don't accept rudeness from reception staff they should know better!"
    Read review
    "Looking out over Burrard is nice"
    Read review
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