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Cassandra Hotel

200 reviews
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Traveller (35)
Room & Suite (69)
Pool & Beach (2)
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Overview
  • Excellent18%
  • Very good19%
  • Average13%
  • Poor16%
  • Terrible34%
Travellers talk about
“sky train”(6 reviews)
Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Multilingual Staff
Accessible rooms
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (200)Write a Review
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Traveller rating
33
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60
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LanguageEnglish
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1 - 5 of 184 reviews
Reviewed 4 weeks ago

The guy in the front desk is rude, no patience and no help at all. We paid to stay and this kind of treatment is unacceptable.He is sitting there and can't even generate a wifi password, we have to go down to get one. I...More

Thank Yohan s
Response from Mia B, Guest Relations Manager at Cassandra HotelResponded 4 weeks ago

Dear Mr yohan, Thank you for taking the time to write a review. First of all, we would like you to know our hotel does not have a policy requiring guests to come all the way to lobby for wifi codes. Therefore, what you experienced...More

Reviewed 10 January 2018

Cassandra is a awesome place felt just like home during my stay. close to the sky train, amazing food everywhere, the staff are very helpful and friendly. i would stay here again no doubt and would recommend it also.

Thank Tyler H
Reviewed 10 January 2018 via mobile

Good location, friendly helpful staff. Within walking distance of many different types of restaurants. 15 minutes from downtown. Skytrain station is a 5 minute walk away. Good experience so far. Would recommend a stay here.

Thank Leseanda
Reviewed 8 January 2018 via mobile

Just don’t. It’s gross. And they also take $200 security deposit, which is insane because there is nothing worth over $50 in the hotel room itself .... the room was dirty, the halls were dirty... in need of a complete remodel or demolition.

Thank Becca P
Reviewed 25 December 2017 via mobile

Two things I love about this hotel: 1. Great food in the neighbourhood. No matter what type cuisine you like, there's always something right for you near this hotel. Dongbei jiaozi, peaceful restaurant, Jumbo grill and so many bubble tea places! 2. Great hotel service!...More

Thank Selina M
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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$54 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$54 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (35)
Room & Suite (69)
Pool & Beach (2)
Questions & Answers
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alec_ice
18 October 2017|
AnswerShow all 2 answers
Response from Joejoe1023 | Reviewed this property |
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this... More
1
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Room Tips
"stay away from this hotel"
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"3rd floor north side has a great view"
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"Rooms on the third floor are quieter."
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"Don’t stay here!!!"
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