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The Pinnacle Hotel Harbourfront

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1 room 2 adults 0 children
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2,743 Reviews from our TripAdvisor Community

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There are newer reviews for The Pinnacle Hotel Harbourfront
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Showing 2,626: English reviews
Reviewed 1 week ago via mobile

The price is to much for what the hotel is actually like. We are not from the "big city" so we did not know that it was an extra $30.00 a day on top of your daily rate to park your car. Plus upon our arrival at 3:00pm (check in time) our room was not ready due to house keeping....

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Helpful?
Thank Jessie H
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Jessie, Thank you for taking the time to leave your review. We apologize for your experience with your check-in. It is certainly something that happens often, but that evening we had a large number of unexpected late departures, which we realize is not your fault. Upon registering your car with the hotel, the daily parking rate with in and...

Metepec, Mexico
Reviewed 1 week ago

Very good location for us since our activities were close to coal harbour: We did jogging in the coal harbour towards Stanley Park and was an excellent experience, we also did activities in the Canada Place (Fly over, dinner in Cactus Cafe, among others), in general very close to everything. Other excellent service was the Cadillac car that toke us...

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Helpful?
Thank joseaf472
Frankfurt
Reviewed 1 week ago

It was overall lovely, especially the staff and location. The breakfast buffet was wonderful as well, although you could expand it and include more varieties of foods. The gym was great, the location was downtown too, which was helpful.

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Helpful?
Thank hamzehd2017
Sale, Cheshire
Reviewed 1 week ago

The positives... 1) friendly staff and excellent service. 2) great breakfasts...recommend north shore and west coast breakfasts. 3) fast & free wifi. 4) great location and harbour views from most rooms. What could be improved... 1) renovate rooms to 4 star standard. 2) improve soft pillows. 3) fix air conditioning that is noisy even when off and compromises sleep quality.

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Thank Will4Sale
London, United Kingdom
Reviewed 1 week ago via mobile

This hotel is very centrally located, close to the waterfront, convention centre and about a 15 minute walk to Stanley Park. The hotel is a big one 430 rooms, and when busy this can put pressure on the lifts, 5 lifts in total service 19 floors which also has event space, one lift is reserved for the parking level. The...

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Thank Gavin22y
San Juan, Puerto Rico
Reviewed 1 week ago via mobile

The best thing about the hotel its the location, you are within walking distance to a lot of places of interest and in a very safe neighborhood in the financial district. You are very close to Waterfront Station, Stanley Park, Canada Place and Gastown to name a few. The lobby of the hotel is beautiful and the service was outstanding....

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Helpful?
Thank manolo93
Cascais, Portugal
Reviewed 1 week ago

This is a very nice four star hotel situated at the Waterfront, Vancouver. The staff is very helpful and professional, even with North American standards. Good location, nice harbor view, close to great restaurants (not at least Japanese), big well furnished rooms, great breakfast, small gym. I can really recommend this hotel.

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Thank mikaelranggard
Coquitlam
Reviewed 1 week ago

I wouldn't stay there again. Staff tried to make things better but it really put a damper on our weekend. To be told that our room wasn't ready because of house keeping......give me a break! I booked this room December 1st....our friends got their rooms hours before us.

Review collected in partnership with this hotel
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1Thank Patricia M
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Patricia, We apologize for your experience with your check-in. It is certainly not something that happens often, but that evening we had a large number of unexpected late departures, which we realize is not your fault. I understand that our front desk staff tried very hard to accommodate you as best they could and gave you 50% off your...

Los Angeles, California
Reviewed 1 week ago

Super good location with nice view. Walk distance to famous Gas town and China town. Wonderful service, even have complementary car service within downtown area which makes lot easy for the first time visit guest.

Review collected in partnership with this hotel
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Thank Daisy s
Puyallup, Washington
Reviewed 1 week ago

We came here for one night and it was a great price for what you get. It's in a good location with plenty of restaurants nearby as well as the waterfront. The fitness room was messy, but well-equipped and nice to have. We blew a fuse and they came up to fix it immediately.

Review collected in partnership with this hotel
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Helpful?
Thank jessicaC5354ER

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and a breathtaking view of Coal Harbour and the city, the Pinnacle Hotel Harbourfront welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom provides a well-designed harbourfront escape, with locally inspired, full-service amenities and personalized service for your stay in Vancouver. ... more   less 

Additional Information about The Pinnacle Hotel Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $212 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pinnacle Hotel Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from The Pinnacle Hotel Harbourfront staff and other travellers.
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Questions? Get answers from The Pinnacle Hotel Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking harbour”
agn610, 21 Apr 2017 | Read review
“Pay a little extra and get a good view.”
  • Nice view even if the weather is far from perfect.
mikaelranggard, 16 Apr 2017 | Read review
“Try to get a room on facing Stanley Park and the water. Great views!”
RandyVantastic, 12 Apr 2017 | Read review
“Worth the money to book a harbor view room, but recommend a floor 5 or higher”
lig24, 5 Apr 2017 | Read review
“If you can, get a harbor view room!”
923caitlinn, 1 Apr 2017 | Read review
5 of 5