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Pinnacle Hotel Vancouver Harbourfront

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Pinnacle Hotel Vancouver Harbourfront
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2,565 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Vancouver Harbourfront
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Showing 2,452: English reviews
Burlington, Ontario
Reviewed 29 August 2016

We had several problems with the room which the hotel did their best to rectify: dirty glass in the room on our arrival, inadequate number of towels, the couch was out for cleaning (a desk chair was substituted after we called the front desk). One of the mattresses needed to be replaced - it collapsed into the center when you...

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Helpful?
Thank cathy908
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Cathy, Thank you very much for your feedback. I am sorry that you experienced some difficulties during your stay. If you would like to discuss your stay further, please do not hesitate to contact me directly. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Kamloops, Canada
Reviewed 28 August 2016

great location, staff very friendly and helpful, next time plan on making use of the complimentary bikes they offer. the room was clean, coffee maker was a nice touch. Loved how close it was to all the activities and shopping. Had breakfast on the patio in the morning, food was very good, Will definitely be booking here again for future...

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Helpful?
Thank SchackH
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Schack, Thank you very much for your glowing review. I am happy to hear that you enjoyed our revitalized breakfast menu. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Port Moody
Reviewed 28 August 2016

Great hotel. Fast service. Friendly staff. Tremendous location. Room was great - Except for fairly unclean carpets on the balcony on the harbourside. Stayed only a few hours and left for another establishment instead. Luck of the draw, I suppose.

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Helpful?
Thank nightswhisper
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Nightswhisper, Thank you very much for your feedback. I am glad you were able to make the most of your Vancouver adventure in the little time that you had. I hope we get the opportunity of welcoming you back for a longer stay upon your next visit. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Palmerston North
Reviewed 28 August 2016

Booked through the conference website. Comfortable enough, but I would not choose to go back if I visit Vancouver again. The air conditioner was loud and prevented sleep. Staff generally friendly but I did not feel welcome when I arrived.

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Thank 358nicolaw
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Nicola, Thank you very much for your feedback. If you would like to discuss your stay further, please do not hesitate to contact me. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Reviewed 28 August 2016 via mobile

Great hotel Had a harbourfront room, beautiful views Lady at Reception was very friendly and caring, gave us lot of information on where to go. Close by to many places. You can find parking for $13 a night in the area, or you can park on some streets till 8:00am and pay the meter online through a app! Also the...

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Helpful?
Thank Zee P
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Zee, Thank you very much for your review. I am happy to hear that your stay was enjoyable. We look forward to welcoming you back in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Monroe, Louisiana
Reviewed 27 August 2016

We stayed here two nights after our cruise. Hotel was very helpful in advise on where to eat and where to visit while in town. We ate breakfast here both mornings and ate dinner there one night. We had drinks both nights in the hotel. It could not have been better!!

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Helpful?
Thank Fred R
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Fred, Thank you very much for your glowing review. I am glad to hear my Guest Service team made your stay memorable. We look forward to welcoming you back in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Sutton, Massachusetts
Reviewed 27 August 2016 via mobile

First timers to the city and this hotel. Loved our view of the active harbour and the convenience - close to restaurants, the famous harbour side pedestrian walk/biking and easy pick up for bus tours. I agree with review that commented the room was a bit small, but I didn't spend much time there. Staff very pleasant and helpful. Nice...

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Helpful?
Thank Carrie R
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Carrie, Thank you very much for your great feedback. I am happy to hear that you were able to take advantage of our prime location for all your Vancouver adventures. We look forward to welcoming you back. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

.
Reviewed 26 August 2016

Well located hotel in Vancouver. Would have liked a larger room. Needed to crawl to get an outlet to recharge our electronic devices. Not pleasant. Taxis were always available. One night we had a late dinner in the restaurant. The service and food were excellent.

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Helpful?
Thank Madelyn G
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Madelyn, Thank you very much for your feedback. We do have Junior Suites available if upon your return you would like to upgrade to something a little larger. I am glad to hear that you enjoyed our P2B restaurant. We look forward to your next visit. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Patna
Reviewed 26 August 2016

It has nice, clean and spacious rooms and an awesome view of the Vancouver waterfront. The staff were very friendly and helpful. Probably the best value for money experience available at Vancouver waterfront!

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Thank aritrad82
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Aritrad, Thank you very much for your review, I will be sure to share your praise with my guest service team. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Plainview, Texas
Reviewed 25 August 2016

Loved the location. Close to shopping, restaurants and seaplane. View from was wonderful. Staff so helpful. Only negative was ice machines were not on all the floors. I would stay there if we ever return. Bell hops and front help outside were all so friendly.

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Helpful?
Thank Carmyn W
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Carmyn, Thank you very much for your great review! I will be sure to share you praise with all my teams. We look forward to your next visit. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $189 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Vancouver Harbourfront staff and other travellers.
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Questions? Get answers from Pinnacle Hotel Vancouver Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not 1521. So loud! You will hear the elevators run all night long. Old elevators too!”
 of 5 bubbles 3phaseglobal, 21 Feb 2017 | Read review
“Rooms facing the harbor have a great view. They charge more if you are above the 11th floor but it is worth it!”
 of 5 bubbles SueW755, 20 Feb 2017 | Read review
“Stay away from elevator, very noisey.”
 of 5 bubbles tracya470, 19 Feb 2017 | Read review
“get a room with a view”
 of 5 bubbles laurem1453, 17 Feb 2017 | Read review
“Request harbour front rooms”
 of 5 bubbles Glenda2233, 14 Feb 2017 | Read review
5 of 5