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Fairmont Waterfront

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3,026 Reviews from our TripAdvisor Community

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Showing 2,844: English reviews
Reviewed yesterday NEWvia mobile

It is a gorgeous Hotel , i have been at the airport, downtown, Lake Louise and Banff and is elegant, great service, beautiful rooms and the best was the penthouse in Lake Louis, they call Suite Belvedere and if you are a member, your check in at the 7 th floor you will have beautiful suites, a wonderful room where...

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Helpful?
Thank Betty B
Reviewed 2 days ago NEWvia mobile

Checked in at 9pm, checked out next day at 9am. I noticed a restaurant/bar bill for $52 that was signed at 5pm the day before. Either they have a very smart waiter, or management is not so smart. Room upgrade, got a room on the lowest floor (3rd floor) with a walkout to a common area. Wow, what a waste...

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Helpful?
1Thank Jimmy C
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Jimmy C, I would like to thank you for taking the time to comment about your recent stay. I was concerned to read your review and hear of your disappointment. I sincerely apologize that the upgrade provided did not meet your expectations and for the delay in response to your emailed concerns. This is certainly not the service or...

Waikino, New Zealand
Reviewed 3 days ago NEW

We used this hotel as a stop over on route between UK and NZ. It was great, staff couldn't be more helpful in allowing us to make the most of our short time in the city.The hotel was very comfortable, great views and the bed was perfect to catch up on sleep. Food was local and to a very high...

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Helpful?
Thank ArtJohnstone
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear ArtJohnstone, Thank you for your review and choosing to stay at Fairmont Waterfront. I'm thrilled you had an amazing stay and were pleased with our service, guest rooms and culinary offering. We hope to have the pleasure of welcoming you back soon! Sincerely, Ken Flores General Manager

Perth, Australia
Reviewed 4 days ago NEW

We booked into the Fairmont for 4 days prior to starting a tour from here two weeks before Christmas. The hotel is opposite Canada Place. A bit further down the Vancouver Christmas Market was in full swing with great food and market stalls. For anyone not wanting to eat only in the hotel there is a food court below accessed...

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Helpful?
2Thank Nomads_in_training
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you for sharing such a detailed and positive review. Your confidence in our product and quality of our service is truly gratifying. You have perfectly described Fairmont Waterfront's location! We look forward to welcoming you back soon. Sincerely, Ken Flores General Manager

Reviewed 5 days ago NEWvia mobile

This was my fourth stay at the Waterfront in Vancouver and each time I am amazed by the customer service. From the minute you arrive until you check out, the staff ensure that all of your needs are met. The rooms are modern, clean and comfortable. The Arc restaurant serves tasty food and has live music in the evenings. The...

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Helpful?
1Thank Edward T
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you for your wonderful review and your continued support of Fairmont Waterfront. I will make sure to share your accolades with the staff who I'm sure will be so inspired by your kind words. We look forward to your return! Sincerely, Ken Flores General Manager

Perth, Australia
Reviewed 6 days ago NEW

We had 4 nights at the Fairmont Waterfront Vancouver in early January after a ski holiday. I've stayed in many hotels during my 30 years travelling and I must say I was impressed with this hotel. from the moment we stepped out of the taxi to the moment we left, every aspect of this hotel we enjoyed. Staff were exceptional,...

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Helpful?
1Thank Scott S
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you for taking the time to share review. I'm thrilled to hear that your recent stay exceeded your expectations. We sincerely appreciate your compliments to our staff, amenities, guest rooms and location. It will be such a delight to serve you again in the near future. Sincerely, Ken Flores General Manager

Chilliwack, Canada
Reviewed 1 week ago NEWvia mobile

Clean, comfortable and great restaurant. Was blown away that there was no business center. I was almost late for Supreme Court because not only no center (yet there are signs to get to business center!) for printing. Concierge also couldn't receive emails because filters were too strong. Rushed to FedEx to do a bunch of printing and then barley made...

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Thank KevinMariko
San Francisco, California
Reviewed 1 week ago

I almost love this place. It's a very 90's shopping-mall-like with gold and marble decor and for the money I felt I could get a nicer, far more stylish hotel. Rooms are very nice and very comfortable and feel super clean so if you don't mind the 90's touch then you'll have no issues with the hotel. The gym has...

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Helpful?
1Thank CimmyP
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you for your review and choosing to stay at Fairmont Waterfront. I will make sure to share your accolades with my team. Please visit us again soon! Sincerely, Ken Flores General Manager

Reviewed 1 week ago via mobile

What a wonderful place to stay to start our Winter Canadian tour. Reception area is very impressive rooms are more than adequate. Support staff were wonderful when we were delayed 24 hours due to flight delays..organised a refund promptly. .Highly recommended.

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Helpful?
Thank RichardBejah
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you so much for your review and high recommendation to others. I'm thrilled to read that our team was responsive to your situation, and was able to provide you with an amazing experience. We look forward to another opportunity to serve you. Sincerely, Ken Flores General Manager

Los Angeles, California
Reviewed 1 week ago

Got to downtown Vancouver from the airport around 10pm, and it was raining. This hotel was closeby to the stop, which was convenient. It is also close to various shuttles, including the one to the Suspension Bridge. Breakfast was included in the package that we booked - which is probably the best breakfast that I've ever had at a hotel!...

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Helpful?
1Thank fpngn02
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Thank you for sharing your review. I am absolutely pleased that you enjoyed our location, restaurant and our high end service as you have described in your feedback. It will be our great pleasure to welcome you back again! Sincerely, Ken Flores General Manager

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
ARC
ARC
Cuisines: Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 newly renovated Vancouver Waterfront hotel rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates. ... more   less 

Additional Information about Fairmont Waterfront

Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $304 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, HotelsforEveryone, Fairmont Hotels, Cheap Tickets, Priceline, Agoda and Jetsetter so you can book your Fairmont Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver
Hotel Style:
#1 Green Hotel in Vancouver
#5 Business Hotel in Vancouver
#7 Family Hotel in Vancouver
#9 Romantic Hotel in Vancouver
#9 Luxury Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Waterfront staff and other travellers.
14 questions
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Questions? Get answers from Fairmont Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a part waterfront view and it was great to see downtown and the water.”
 of 5 bubbles ArtJohnstone, 16 Jan 2017 | Read review
“Tery to get a room overlooking the waterfront”
 of 5 bubbles Nomads_in_training, 15 Jan 2017 | Read review
“choose a room overlooking the water/harbour”
 of 5 bubbles scottsY4586AV, 13 Jan 2017 | Read review
“Room with a view high up”
 of 5 bubbles CimmyP, 10 Jan 2017 | Read review
“Rooms facing water are located in a corner area which feels more intimate (than a long hallway) when you are about to enter your room.”
 of 5 bubbles susancI8204CO, 6 Jan 2017 | Read review
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