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Vancouver Marriott Pinnacle Downtown Hotel

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1,638 Reviews from our TripAdvisor Community

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There are newer reviews for Vancouver Marriott Pinnacle Downtown Hotel
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Showing 1,532: English reviews
Naples
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 September 2014

Overall above average for a Marriott. Room had a bath and separate shower and was fairly large. Usual nice Marriott bathroom amenities. Even though I was on the 20th floor, still had city street noise in a room facing the north. AC was quiet so I really appreciated that. WiFI worked very well in the room. Great location, close and... More 

Helpful?
Thank skarpman
Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 August 2014 via mobile

It was our first time to Vancouver so we were not sure where to stay. This was a good location. Very safe. A short walk to many attractions, restaurants and amazing gelato. We had excellent service from the concierge staff (Verinda & Joshua) who helped us with many excursions. The housekeeper noticed we used a lot of hair conditioner and... More 

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1 Thank Alys0nH
Portland, Oregon
Level Contributor
130 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 27 August 2014

Located in Coal Harbor, couldn't be better - easy walked to the shore, to gastown for eating, and to Stanley park for activities. Hotel itself is a 4-star, the lobby is simple while inviting, staff is super friendly and helpful. Room was upscale and comfy but small (but I was a NYOP Priceline customer, so I don't expect to be... More 

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Thank lurch1
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2014

Arrived early from the Disney cruise - like 9am... And was worried about the check-in - as that was way before the check-in time. They check-in me to an amazing room. If you are a gold/platinum member, don't miss the Hors d'oeuvre at the concierge room. The beef was excellent... As other had mentioned, the location was great, the bus... More 

Helpful?
Thank Alex L
Houston, Texas
Level Contributor
159 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 August 2014

What an incredible stay we had. It began with check-in. Donnatella was the best I have ever had and I have stayed all over the world in many sstar hotels and she was as good as any. She engaged from the minute we walked, made sure everything eas there, got as reservation at a local restaurant and made sure all... More 

Helpful?
Thank Wayne H
Channel Islands GB
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 August 2014

My family stayed at this Marriott on three separate occasions this summer late July and early August. We were very impressed with the consistency of accommodation quality and the exceptional housekeeping. Thank you. The check-in was efficient and business like. Free wifi was a plus. The restaurant staff and kitchen staff deserve special praise. Each and every restaurant staff member... More 

Helpful?
Thank Patrick150
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear Patrick150, Thank you for taking the time to share some feedback from your recent stay with us. We love welcoming regulars back to our hotel! Everything we do is aimed at providing you with the best hotel experience possible. I'm glad to hear the quality of service and cleanliness has been consistent during each of your visits. We are... More 

Baltimore, Maryland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2014

We were only at this Marriott for one night, I wish it had been a week. The room had a spectacular view of the city, the bed was comfortable,the linens the best. The room was sparkling clean. The location was great, with an easy walk to parks, restaurants and downtown. We had dinner in the bar with three other couples... More 

Helpful?
Thank rachaelsdowrybmore
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear rachaelsdowrybmore, Thank you for your kind words commending our associates and hotel! I am thrilled to hear you enjoyed your stay with us so much. Its wonderful to hear you enjoyed the spectacular views from your guestroom, our comfy bed and linens, the food and service in Showcase Restaurant. We're lucky to be located in the heart of Coal... More 

Calgary, Alberta, Canada
1 review
Reviewed 19 August 2014

Really good location and easy access the downtown area if need it .Hot food when you'd expect it to be hot. very good food every night pork ,red meet and chicken. Room's phone not working but fixed when asked. wi-fi in rooms. Great location, well kept building and rooms, large accommodation, shuttle bus to and around town. Grounds look great... More 

Helpful?
Thank Tracy G
London, United Kingdom
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 19 August 2014

I've stayed here 9 times over the past year and found the hotel to be consistent rather than exceptional. It's a standard North American Marriott offering. Clean, comfortable and well appointed rooms. Recently refurbished public areas. Staff are polite and friendly, but a little on the robotic side. A good location for a Central Vancouver hotel.

Helpful?
1 Thank ionlyflyfirst
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

Conveniently located. Hotel was close to transportation, cruise ships and had a great bar/restaurant. Free wifi would have been nice but staff friendliness made up for that small inconvenience. Concierge very knowledgeable.

Helpful?
1 Thank Jojola44

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at the Vancouver Marriott Downtown Hotel. Located in the heart of Downtown we are just steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers here to the waterfront with beautifully designed accommodations and first-class service. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. Dine in Showcase Restaurant and Bar, where you can find exceptionally delicious West Coast cuisine- Showcase is the place that locals and guests feel at home while discovering something new. ... more   less 

Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Address: 1128 W Hastings St, Vancouver, British Columbia V6E 4R5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $229 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Marriott Vancouver
Vancouver Marriott
Hotel Style:
#9 Green Hotel in Vancouver
#14 Luxury Hotel in Vancouver
#21 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Vancouver Marriott Pinnacle Downtown Hotel staff and other travellers.
22 questions
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Questions? Get answers from Vancouver Marriott Pinnacle Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are about the same. I would suggest getting on a lower floor”
 of 5 bubbles ronc105, 25 Nov 2016 | Read review
“Higher floors facing the waterfront”
 of 5 bubbles Suhel_Bidani, 21 Nov 2016 | Read review
“Ask for a room that can see the water on an upper floor.”
 of 5 bubbles m0nr0em, 17 Nov 2016 | Read review
“Go concierge”
 of 5 bubbles doctookawalk, 12 Nov 2016 | Read review
“My room was on the 28th floor overlooking the harbour. Suggest book a harbourside room.”
 of 5 bubbles O7970XHdavidm, 12 Nov 2016 | Read review
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