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The Fairmont Empress

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Traveller (1977)
Room & Suite (705)
Traveller (1977)
Room & Suite (705)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
GreenLeaders Gold level
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Classic
Lagoon View
HOTEL CLASS
Hotel links
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Offers & Announcements:The credit you deserve
Reviews (4,443)
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4,192 results
Traveller rating
2,259
1,067
497
244
125
Traveller type
Time of year
LanguageEnglish
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2,259
1,067
497
244
125
Show reviews that mention
All reviews bengal lounge high tea afternoon tea gold floor bengal room president's club tea room ceiling fan old world beautiful hotel deluxe room air conditioning scones harbour view butchart gardens british columbia parliament building
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1 - 5 of 4,192 reviews
Reviewed today via mobile

Spent two wonderful nights at the Empress - Gold Floor and was warmly welcomed and treated like family. We have been to this location a few times but not since the renovations and were thoroughly impressed. The property is still as grand maintaining it’s beautiful...More

Thank Victoriaflower_123
Hotel's Favourite
Reviewed 17 August 2018

We decided to stay in the Empress as a final nod to summer and just to relax and really enjoy ourselves. The hotel is just gorgeous when you drive up and immediately you are approached by the best valet experience. They come straight over, help...More

1  Thank meliachia
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 23 August 2018

Thank you for the time and consideration you have placed into this very detailed review of the Fairmont Empress. I am so very happy to read about all the ways our staff provided you with a memorable experience that has resulted in your first 5...More

Reviewed 2 days ago

Apparently a burst water pipe shortly after check in; led to multiple interruptions, lack of water, then dirty water.. ultimately no shower, brushing of teeth or washing my face. I decided to check out and the compensation was a rate reduction (about 50%). Found another...More

Review collected in partnership with fairmont.com
Thank Voyage02867577582
Reviewed 2 days ago via mobile

My husband booked us a room at this hotel for our anniversary. It was very thoughtful but in hindsight we completely agree it was a terrible waste of money. We had to wait an hour after check in time to get our room (which honestly...More

1  Thank Heatherlyq
Reviewed 2 days ago

Excellent stay at the Empress as always...we had a newly renovted room very nice. Staff and servcie excellent and helpful as always. We will be back. The location and hotel quality are just what we desire.

Review collected in partnership with fairmont.com
Thank boblinner
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Questions & Answers
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Marti S
11 July 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
Marti S
11 July 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
v132z
13 June 2018|
AnswerShow all 5 answers
Response from Stephen S | Reviewed this property |
yes, I think they are all renovated - we saw no works going on. we were offered 'renovated rooms at booking and check-in, just call the hotel direct
1
Vote
Room Tips
"Higher floors seem to be quieter than others. Room away from Harbour View rooms are quieter."
Raq19
1 week ago
Read review
"Go for the Gold Rooms!"
Jojonellie
1 week ago
Read review
"Give them your needs. Ask to see room. If it doesn’t work, ask for another."
Wheelchair-Trvlr
3 weeks ago
Read review
"Lagoon view is great."
Capulcu
4 weeks ago
Read review
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PRICE RANGE
US$209 - US$415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont empress hotel victoriafairmont hotel victoriafairmont hotel empressempress hotel victoriafairmont victoriavictoria fairmontfairmont empress hotel
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoria
NUMBER OF ROOMS
477
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