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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    +1 866-624-0085
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$221
    US$224
    US$221
    Traveller (1510)
    Room & Suite (550)
    Storyboard
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (328 reviews)
    “high tea” (374 reviews)
    “afternoon tea” (348 reviews)
    Free Internet
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Offers & Announcements: 30% OFF & FREE BREAKFAST
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    DoubleTree by Hilton Hotel & Suites Victoria
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    Delta Hotels by Marriott Victoria Ocean Pointe Resort
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    The Parkside Hotel & Spa
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,848)
    There are newer reviews for The Fairmont Empress
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    1,091 - 1,095 of 3,625 reviews

    Reviewed 28 November 2015

    We had a gift certificate for the Empress and were able to book a weekend night with breakfast included for a reasonable price. The hotel was beautifully decorated for Christmas. The staff, facilities and breakfast were all outstanding - try the banana bread French toast!...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank jessicabB3819BW
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 30 November 2015

    Dear Valued Guest, Thank you for sharing your comments with us. It is so nice to hear that you thoroughly enjoyed your stay with us. I was thrilled to read that you found our staff, facilities and breakfast to be outstanding. I will be sure...More

    Reviewed 26 November 2015

    This was an extra special birthday trip for me, planned by my wonderful husband. He wanted it to be a perfect weekend, which it was, but we felt the cost was out of proportion to the value.we had a suite facing the water, but with...More

    Thank 440sarah13
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 26 November 2015

    Dear Valued Guest, Thank you for sharing your comments with us. What a wonderful birthday trip your husband planned for you. I am happy to hear that it was a lovely weekend. I am sorry that you were not able to enjoy the view from...More

    Reviewed 22 November 2015

    My husband and I stayed at the Empress for a long-weekend recently. We appreciate the location, the view and the old-fashioned tea room (disappointed to find it closed for renovation). We had reservations on the gold floor and found the check-in process to be confusing,...More

    1  Thank Debbie T
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 23 November 2015

    Dear Debbie, Thank you for sharing your comments with us. I am sorry for your disappointment with our temporary Fairmont Gold and that you did not receive the service expected of our staff. I have shared your feedback with our Fairmont Gold manager who will...More

    Reviewed 22 November 2015

    We made an error in our booking and the staff very professionally and unquestioningly resolved our problem.Above and beyond expectations! In spite of the error being obviously ours we felt that we were treated with dignity and the issue was quickly resolved. Central location and...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank W1420QVdennisb
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 23 November 2015

    Dear Valued Guest, Thank you for sharing your comments with us. It is so nice to hear that our staff addressed your booking error in a professional manner. I will be sure to share your comments with our staff. It is always a pleasure to...More

    Reviewed 20 November 2015

    Gorgeous hotel (even while being renovated), but on-line reservation error combined with unsympathetic check-out clerk made for a miserable overall experience. Unless you MUST stay at The Empress, be sure to shop around for neighbouring hotel pricing as you'll probably find better deals with similar...More

    Review collected in partnership with Fairmont Hotels & Resorts
    3  Thank rave505
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 23 November 2015

    Dear Valued Guest, Thank you for sharing your comments with us. I am sorry that there was an error with our online booking system. I would like to address this with our Revenue Manager. If you have the time, please send me a private message...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$242 - US$491 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #6 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Travelocity, Booking.com, Priceline, Cancelon, Orbitz, Hotels.com, Ctrip TA, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone and getaroom.com so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel ,
    • The Fairmont Empress Victoria, Vancouver Island
    Add Photo Photos
    Traveller (1510)
    Room & Suite (550)
    Dining (136)
    Pool & Beach (9)
    Hotel & Grounds (1012)
    Bathroom (52)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Hotel Grand Pacific
    2,121 reviews
    .32 km away
     
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,599 reviews
    .76 km away
     
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    2,104 reviews
    .43 km away
     
    DoubleTree by Hilton Hotel & Suites Victoria
    904 reviews
    .21 km away
     
    Nearby Restaurants
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    Catalano Restaurant & Cicchetti Bar
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    .18 km away
    10 Acres Bistro Bar
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    .17 km away
    Nearby Attractions
    Inner Harbour
    4,256 reviews
    .07 km away
    Empress Hotel National Historic Site of Canada
    1,988 reviews
    .02 km away
    Miniature World
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    .12 km away
    The Maritime Museum of British Columbia
    252 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Stayorgo7
    20 October 2017|
    AnswerShow all 6 answers
    Response from Louise H | Reviewed this property |
    There is a presidents club, I think that’s what it was called, that had access to a balconies bar. Other than that I don’t remember seeing balconies.
    0
    Votes
    James M
    11 September 2017|
    AnswerShow all 2 answers
    Response from JulsMelbourne | Reviewed this property |
    Not sure - you could email the Empress with your query and I am sure that they will advise you. Cheers - Jules
    1
    Vote
    Janiegrannie
    9 July 2017|
    AnswerShow all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    1
    Vote
    Room Tips
    "Ask for near the elevators- the hallways are LOOOOOOOOOOOONG"
    Read review
    "Room with a harbour view is lovely!"
    Read review
    "Rooms on front or right side as you look at the hotel from harbour have best views"
    Read review
    "Choose an upper floor with harbour view"
    Read review
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