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Swans Hotel & Brewpub

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#28 of 52 Hotels in Victoria
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Swans Hotel & Brewpub
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322 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Northwich, United Kingdom
Reviewed 16 July 2015 via mobile

Rooms were fairly spacious but they were rather dark. A dishwasher would have brought the accommodation into the 21st century. Wifi not good. In the space of one he had to reset more than 10 times. Location okay and food from bar fine. Average sort of stay.

1Thank lottie1909
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for taking the time to review us. We are sorry you found the Wi-Fi signal less than adequate we are working on a solution for this at the moment. We appreciate your feedback. Regards.

Edmonton, Canada
Reviewed 15 July 2015

We've stayed here twice now and wouldn't stay any where else in Victoria! Its walking distance to everything! Plus it is located on top of a microbrewery pub with live entertainment every night! The staff is amazing as well and the kitchenettes are definitely a bonus. We can't wait to go back.

1Thank JenyFly
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Oh thank you! We are sure spoiled with fun options here at Swans right in the heart of Victoria with a great brewpub and award winning beer. We are glad you enjoyed your stay at Swans, we will be waiting for your return. Next time you should try our Penthouse, you can find a virtual tour on our website. See...

Kansas City, Missouri
Reviewed 8 July 2015

I stayed in a two bedroom, lofted suite. The unit was very large. Nearly as big as my condo (which is 1100 sqft). This specific room also had a decently sized private patio area. The master bedroom had a king sized bed with a skylight over it that can be opened for a breeze or covered by a shade. The...

1Thank AClay213
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your great comments, we are so lucky to be able to feature great condo style suites with wonderful art throughout the Hotel. We do have suites with a washroom on the same level if you wish to request it next time. We are pleased you enjoyed your stay and hope to welcome you back to our haven...

Ottawa, Canada
Reviewed 7 July 2015

I must say that, when I was here a few years ago, I was very happy with the place. My last visit showed that the hotel has started to decline. It is showing some wear and tear in the rooms. Two main concerns were highlights from my last visit: 1. No air conditioning. This made the room relatively uncomfortable. On...

Thank yazzy13
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your comments, yes Victoria has been enjoying extremely hot summer so far and like in most hotels in the city fans are provided in the rooms and normally help. Sorry if it was too hot for you. For your next visit please know that whilst we do not have a business center we do have a front...

Whitehorse, Canada
Reviewed 7 July 2015

Wow, beautiful historical building with great atmosphere. Stayed here for 3 nights, with family, in one of their suites and really enjoyed our stay. Their pub serves up very good food and has a selection of great tasting beers brewed on site. Live music every night. Staff and service was excellent, rooms well appointed, clean and a pleasure to use....

1Thank Katinthehat1
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Wow, thank you so much for your great comments. Comments such as yours are a pleasure to read and we will be sure to share them with our 60 engaged colleagues. Make sure to come back soon!

Reviewed 6 July 2015

We stayed here in a two bedroom for two nights over the US fourth of July holiday weekend. The hotel is old and there is no air conditioning, which can be an issue when it's hot in the summer. They do provide fans. The room cleaner did the basics but left crumbs all over the counter and the patio was...

Thank kbs1010
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your comments, that weekend was a very hot one for Victoria and so sorry our fans did not suffice. We are working on our Wi-Fi signal and hope to have a solution soon. We appreciate your comments as we are eager to improve. Sincerely

Edmonton, Canada
Reviewed 5 July 2015

what a great hotel. We had a 3rd floor suite and it was so big, so comfortable and in an ideal location for seeing Victoria. Our package included 2 large bottles of beer, 6 tokens for beer samplers and a $50.00 voucher for a meal. The location of this hotel is awesome and there is so much to see in...

Thank Bob B
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

And we loved your visit to Swans Hotel. Thank you for such great comments, our colleagues will be happy to hear them. Victoria certainly is a beer lovers paradise and Swans is right in the heart of it all. We hope you got to try all of our award winning beers, and if you didn’t we are waiting for your...

Wilmington, North Carolina
Reviewed 25 June 2015

We stopped here for a night on our honeymoon and loved our stay! The staff was super friendly and gave us extra free beer tickets for our honeymoon and we also got a sweet free upgrade! The room was very modern and the location was super convenient to everything. Parking was very accessible near the hotel for us, which was...

Thank Jessie H
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your great comments, the team at Swans is certainly a friendly one and more than anything we all want to see you happy. There is really no better compliment to our family than to hear comments such as yours. We will pass them along to our colleagues. I hope that you not only enjoyed the “great beer”...

Reviewed 24 June 2015 via mobile

We've stayed in several other hotels in Victoria over the years and we've found the one we will always return to from now on. Front desk man Stacy immediately set the tone and continued to for what front desk service should be. We had never met him before, yet it was as if he was welcoming and hosting friends with...

Thank Mike C
Sierra Vista, AZ
Reviewed 22 June 2015 via mobile

This was our third time staying at Swans, and it has been quite a while since our last visit. In the past I have raved about this hotel, now finding myself hard trying to defend 3 stars. One of the reasons that my wife so loved the place was they made an egg Benedict for breakfast that she thought the...

2Thank akinken

104 photos of this hotel

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07/05/2017 08/05/2017
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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Swans Hotel & Brewpub offers 29 unique and comfortable suites and is conveniently located in the heart of historic "Old Town" Victoria. We are a short walking distance to downtown's Inner Harbour, museums, galleries, events, entertainment, shopping and much more. ... more   less 

Additional Information about Swans Hotel & Brewpub

Address: 506 Pandora Ave, Victoria, British Columbia V8W 1N6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Price Range: $183 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swans Hotel & Brewpub 3.5*
Number of rooms: 30
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Also Known As:
Swans Suite Hotel
Swans Hotel & Brewpub Victoria, Vancouver Island
Hotel Style:
#22 Business Hotel in Victoria
#24 Family Hotel in Victoria
#26 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Swans Hotel & Brewpub staff and other travellers.
6 questions
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Vancouver, Canada
5 months ago
Jacksonville, Florida
1 month ago

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Questions? Get answers from Swans Hotel & Brewpub staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the water side has a fine view.”
GTslayer, 15 Apr 2017 | Read review
“We had a corner room, so we had great views.”
tamaramN2528CJ, 18 Jan 2017 | Read review
“Second floor has a nice view.”
MaggieMJ, 4 Jan 2017 | Read review
“I was on the top (3rd) floor, and it was quiet.”
chrisg279, 15 Nov 2016 | Read review
“3rd floor was great”
SusanR921, 24 Oct 2016 | Read review
5 of 5
US$111* /night
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Prices are for 1 room, 2 adults
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