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BEST WESTERN Plus Inner Harbour

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1,628 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Inner Harbour
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Showing 1,595: English reviews
Reviewed 8 August 2014

I came down for a couple days with two of my family members to see the Vikings exhibit at the BC Victoria Museum. (Highly reccomend seeing it, it's amazing! Go to the National Geographic gift shop instead of the Viking gift shop, some of the same stuff but $30 cheaper) We stayed at the Best Western after booking it online....

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Helpful?
1Thank Zoe915
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Dear Zoe, Thank for your booking a Viking Package at our hotel and for all the feedback following your stay with us. I do apologize that your family did not have a more comfortable sleep. There are indeed only a handful of hotels that offer air conditioning in Victoria, as we do on most nights have a nice ocean breeze...

Orangeville, Canada
Reviewed 6 August 2014

Excellent staff. We loved our room and and the service was outstanding. We will always stay at this hotel when in Victoria. We have stayed in many and this one is for us. The hotel staff were very helpful and our room was spotless. The bed was amazing and the view was excellent.

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Helpful?
Thank Paul B
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Dear Paul, Thank you so much for letting us know how much you enjoyed your recent stay with us in the One Bedroom Penthouse. We sincerely appreciated the compliments on the outstanding service of our entire team - from front desk to housekeeping. We also appreciate your loyalty to Best Western, and look forward to welcoming you both back when...

Bradenton
Reviewed 6 August 2014

This hotel is clean and comfortable. The front desk staff are excellent. They are super friendly and effecient. The beds are comfortable. The little kitchenette is an added bonus. The reason I gave it a four rating is for the very noisy, heavy doors that bang shut and the no air conditioning. We couldn't hear through the walls, but the...

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Helpful?
Thank ldp
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you so much for staying at our Inner Harbour hotel, and for letting us know how much you enjoyed your choice! We loved hearing all that you enjoyed about our hotel, and look forward to welcoming your family once again.

Alberta
Reviewed 5 August 2014

This property was great in terms of accommodation and services, except that unfortunately, it lacks air conditioning (which apparently is relatively common in downtown Victoria). While it was not oppressive outside, the room was stuffy throughout our stay, even though we had the portable fan on most of the time. Breakfast off the lobby was good, the kitchen nook was...

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Helpful?
Thank Reignfan
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you for staying with us, and for all the feedback. It is indeed the case that most hotels in downtown Victoria and at the Inner Harbour do not have air conditioning, as the constant breeze off the ocean does indeed cool the city down most of the time. As our rooms all have large patio doors, there is also...

Sooke, Canada
Reviewed 5 August 2014

We like to stay in the city for evening events rather than drive the 40km home in the dark. Being in the heart of waterfront BW Inner Harbour generally fits our needs. It was close enough to the legislature where we were attending the Syphony Splash to walk from and we were looking towards the harbour. The room, as always,...

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Helpful?
Thank sigehaizi
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

We appreciated your retuning to stay with us, to once again take in the amazing Symphony Splash event last Sunday night right at the harbour. It is one of the busiest weekends in the high season! I was sorry to hear about how your daughter reacted to the odor from a cleaning product. One of our bathroom cleaning products was...

Burnaby, Canada
Reviewed 5 August 2014

This hotel is amazing, starting with the check-in: fast, honest and precise! The room was incredible, the harbour view is beautiful, the location couldn´t be better! I'll definitely stay on this hotel again!

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Helpful?
Thank Rafael O
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you so very much for the excellent review of our hotel, the service, the room, the views and of course our stellar location at the harbour. We loved hearing how much your family enjoyed your choice of hotel, and look forward to welcoming you back again!

Reviewed 4 August 2014

Loved the location. Had penthouse room 801 which was recently renovated. Could have used more TLC. I think they just slapped new wallpaper on the walls and changed the light fixtures that's all. The sliding doors and baseboards need a good cleaning. Bathroom needs attention. Mildew in grout lines of shower and urine smell around the toilet. Elevator is extremely...

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Helpful?
1Thank KimJD
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Dear Kim, Thank you for choosing our One Bedroom Penthouse for your family holiday. We appreciated all the feedback, and letting us know what you liked most about our hotel as well as where we could improve. We apologize for the housekeeping comments, which are not at all typical of the comments we receive at all. I can assure you...

Sidney, Canada
Reviewed 3 August 2014

We like to stay at best western hotels because they have a pool outside. But this time the pool was just to small its good for kids to go cool down. The room was not what we expected. Ocean view king bed 280$ a night with all the taxes $330. Its a rip off the rooms are due for an...

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Helpful?
Thank Bipo B
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

We appreciated your choosing our hotel for your recent getaway to Victoria. We apologize that while the room was nice and clean the size of the room (and pool) were not what you were expecting. We will look into your comment about loose wallpaper in the bathroom of your view studio to get that fixed right away. Thank you for...

Canada
Reviewed 3 August 2014

While the décor is your blah big hotel chain décor, the front desk staff were outstanding. Ken (?) and the woman working with him were so professional and helpful - was very impressed by the man's genuine concern to help regarding a separate issue. "Shane" answered my email inquiry promptly prior to my arrival. The breakfast selection was OK, great...

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Helpful?
Thank BB C
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you so much for taking the time to let us know how your stay this part February was, and that the excellent service you received from our staff stayed in your mind long after your trip! We really appreciated the compliments, which I am pleased to share with our front desk team! When we renovated our lobby and hallways...

Calgary
Reviewed 2 August 2014

Very good hotel in a very good location. Close to all the action of the Inner Harbour. Friendly & efficient staff. Disappointed the room had no air conditioning. Gorgeous views of the harbour. We would return.

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Thank Glov
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you so much for choosing our hotel for your family holiday, and we were pleased to hear that you enjoyed the central location of our hotel as well as the views from your studio. Very few hotels in Victoria have air conditioning, as there is a frequent breeze off the water that cools our city down most nights. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more   less 

Additional Information about BEST WESTERN Plus Inner Harbour

Address: 412 Quebec St, Victoria, British Columbia V8V 1W5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $148 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Inner Harbour 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Plus Inner Harbour Hotel Victoria
Best Western Hotel Victoria
Best Western Victoria
Best Western Inner Harbour
Victoria Best Western
BEST WESTERN Plus Inner Harbour Victoria, Vancouver Island
Hotel Style:
#4 Romantic Hotel in Victoria
#5 Family Hotel in Victoria
#6 Green Hotel in Victoria
#6 Business Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Inner Harbour staff and other travellers.
16 questions
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Sumner, Washington
3 months ago
8 months ago
Nanaimo, Canada
Vancouver, Canada
2 months ago

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Questions? Get answers from BEST WESTERN Plus Inner Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are suites, Regular rooms face the ocean”
 of 5 bubbles frohls, 7 Dec 2016 | Read review
“Some rooms face the inner harbour so you can see boat traffic as well as sea planes coming and going”
 of 5 bubbles paws309, 6 Dec 2016 | Read review
“There are rooms with two balconies, facing the harbor, and facing parliament if requested.. great views”
 of 5 bubbles 685sueg, 29 Nov 2016 | Read review
“ask for a room with a good view”
 of 5 bubbles DavefromAustralia, 26 Nov 2016 | Read review
“We had a city view.”
 of 5 bubbles trag51, 22 Nov 2016 | Read review
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