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31/12/2017 01/01/2018
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    Best Western Plus Carlton Plaza Hotel

    642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
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    31/12/2017 01/01/2018
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    US$124
    US$124
    US$124
    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (110 reviews)
    “london tube” (17 reviews)
    “great location” (139 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,178)
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    401 - 405 of 1,112 reviews

    Reviewed 28 August 2015

    We were delighted with the hotel and service. Our room was very large, with 2 chairs, couch, coffee table, desk, 2 nightstands, and a very comfy bed! There was also a large private patio, a large screen tv on a stand with drawers, a small...More

    1  Thank satorigal
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 November 2015

    Thank you satorigal for the nice review of our wonderful Carlton Plaza Hotel. The seventh floor is most definitely a sought after floor as it only has 4 rooms in total and each room is equipped with a small balcony. Not to say that all...More

    Reviewed 28 August 2015 via mobile

    Nice hotel, pleasant and accommodating staff, room clean, our only comment was that the carpets on the fifth floor were very dirty as you exited the elevator and down the hallway to our room. Was not a good impression for the hotel, the room itself...More

    1  Thank Scousegirl46
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 November 2015

    Thank you scousegirl46 for your review. We are glad that you enjoyed the majority of your stay with us and that the staff were able to accommodate your needs. I do sincerely apologize for the carpets. We do take that seriously and have since had...More

    Reviewed 27 August 2015

    This hotel was average, staff was great and rectified any issues that we had upon checkout. However, I wish the hotel had free parking rather than charging for it, I felt the cost of the room was expensive enough and should have included parking in...More

    Review collected in partnership with Best Western
    1  Thank redgetaway
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 November 2015

    Thank you redgetaway for your review. We are glad that our staff was able to correct any issues you had as we empower them to make decisions to enhance guest experience. The reason we do not have complimentary parking is simply the fact that our...More

    Reviewed 24 August 2015

    I found this hotel using Trivago. The price was fair for a Friday and Saturday night stay and the location in downtown Victoria was close to everything! It turned out to be a great stay. When I originally checked in the staff had given me...More

    2  Thank MademoiselleMT
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 November 2015

    Thank you MademoiselleMT for your detailed review! We are so glad you enjoyed your room on the 7th floor. The balconies up there are a nice perk. We do in fact have two elevators, however there is only the small elevator that goes to the...More

    Reviewed 24 August 2015

    This hotel is right in downtown Victoria. Everything that we wanted to see was in walking distance. There were a lot of real good dinning areas around close by. The only draw back was that there was no parking on site but they had Vale...More

    Review collected in partnership with Best Western
    2  Thank 850ricb
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 November 2015

    Thank you 850ricb for the review! We are located in the midst of the downtown core of Victoria. Everything, including shops, restaurants and tourist attractions are all within walking distance. The valet parking does allow you to leave your vehicle without hassle and retrieve it...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$80 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #16 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Best Western, Hotwire, Priceline, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western ,
    • Best Western Plus Carlton Plaza Hotel Victoria, Vancouver Island
    Add Photo Photos
    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (104)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    coralrf
    24 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    24 December 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    5 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "All rooms are good"
    Read review
    "We asked for a quiet room, away from the elevator. We had a suite with a kitchenette. The hotel staff helped..."
    Read review
    "Room 317 was quiet, no view though."
    Read review
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
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