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DoubleTree by Hilton Hotel & Suites Victoria

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777 Douglas St at Burdett Ave., Victoria, British Columbia V8W 2B5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (421)
360
Panoramas (92)
Room & Suite (809)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel & Suites Victoria
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 45 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
DoubleTree by Hilton Hotel & Suites Victoria boasts an ideal downtown location steps away from the Inner Harbour, Victoria Conference Centre, boutique shops, whale watching, museums and many arts and cultural activities. Enjoy a warm DoubleTree Chocolate Chip Cookie welcome when you stay at our contemporary Victoria, BC, hotel. Feel at home in an inviting guest room at this hotel in Victoria, BC, equipped with a Sweet Dreams® by DoubleTree bed, a refrigerator, microwave, ergonomic workspace and complimentary WiFi. Our guest rooms offer spectacular views of the Pacific Ocean, Olympic Mountain Range, downtown Victoria and the Legislative Building. Start your day off right in our breakfast lounge, which offers the Wake up DoubleTree Breakfast™ buffet. Energize in the contemporary fitness centre.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Car park
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1432Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
abrider2014 wrote a review 5 Jul
1 contribution
This hotel is convient to all the downtown sites and within walking distance to the tourist attractions. When the cruise ships return you will want to book early. The staff is extremely helpful and professional.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
Value
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Trip type: Travelled on business
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travelnut360 wrote a review May 2021
Vancouver109 contributions29 helpful votes
Hotel's Favourite
Stayed at the Doubletree for three weeks and it felt like home. All the staff was friendly and helpful, greeting you every time you went in and out. I had some computer issues and was immediately offered help and resolved my problem. Big shout-out to Ebi who always greeted everyone with a big smile and asking how you are. It's these little things that makes a hotel enjoyable. Room, hallways, lobby area were all clean and neat. Bed was fantastic! I would definitely stay here again and hope to on my next visit to Victoria. Thank you, Doubletree staff, for making my three weeks away from home feel like home!
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Date of stay: April 2021
Rooms
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Trip type: Travelled on business
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Response from DoubleTree Victoria Guest Service Manager, Guest Services / Front Office at DoubleTree by Hilton Hotel & Suites Victoria
Responded 17 May 2021
Dear travelnut360, Thanks so much for sharing a review and for your kind words about our staff, especially Ebi. Ebi's kind and approachable nature always leaves a lasting impression on our guests. We're glad you felt welcome and comfortable at our property and we hope to welcome you back soon. Sincerely, Meg S.
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F5490HGgeorged wrote a review 3 Jul
Edmonton, Canada4 contributions1 helpful vote
Close to everything in the downtown area. Staff are incredibly friendly, great experience staying at the Doubletree. They even have a car you can rent… My car, my stay. I used the car in prior visits to Victoria.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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glay715183 wrote a review 1 Jul
1 contribution
We had a very nice stay but there was nothing available for us to use in the hotel due to the ongoing renovations. The warm cookies were a nice touch when we booked in. Room was clean and comfortable. Very poor wi-fi!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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Jack C wrote a review Jun 2021
2 contributions
During the peak of the historic heat wave that hit Victoria, we needed to get some relief as we have a 10 month old daughter who had not been sleeping well due to a malfunctioning A/C unit at our home. We decided to spend the night at the DoubleTree by Hilton Hotel & Suites Victoria and it was one of the best decisions we ever made. Right upon checking in, we were warmly greeted and welcomed by Meg, Beau, and Sabrina who made us feel right at home and taken care of. Beau even brought us ice cold water bottles right away and helped load it in our bag! The room was immaculate and comfortable - a testament to the high standards set by possibly the best housekeeping staff in town. However what truly makes this hotel unique is that you can feel the passion and care from all members of the property, and not just from the Front Desk team who are usually the only ones that guests interact with. We were fortunate to speak with Mike and Bettina from the accounting department as we had an issue with our credit card upon check-in - they helped us solve the problem in no time at all and never made it feel like it was any burden on their part whereas from personal experience speaking to any other hotel's accounting department due to payment/billing questions are responded in a cold and robotic manner. As we were so impressed by the quality of the property, we were interested in speaking to a member from Sales about possibly booking a space for an event in the future - we were directed to Janie who was an absolute pleasure and provided us with a plethora of options and possibilities, and yet never made us feel pressured to commit to anything at that moment. We may not be the most well-travelled folks compared to the 'professional reviewers' on TripAdvisor, but do have a good variety of experiences in staying at various hotels across North America, Asia, and Europe, but have never come across any property where each and every staff member truly made us feel special and welcomed. This is the definition of what hospitality is. We do not know what management is doing, but they sure do it right.
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Date of stay: June 2021
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PRICE RANGE
US$137 - US$327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
executive hotel victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
181
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Frequently Asked Questions about DoubleTree by Hilton Hotel & Suites Victoria
Which popular attractions are close to DoubleTree by Hilton Hotel & Suites Victoria?
Nearby attractions include Axe and Grind (0.3 km), Russell Books (0.3 km), and Inner Harbour (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel & Suites Victoria?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel & Suites Victoria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel & Suites Victoria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel & Suites Victoria?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel & Suites Victoria?
Conveniently located restaurants include Ithaka Greek Restaurant, Fishhook, and Red Fish Blue Fish.
Are there opportunities to exercise at DoubleTree by Hilton Hotel & Suites Victoria?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel & Suites Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Victoria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel & Suites Victoria offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel & Suites Victoria?
The staff speaks multiple languages, including English and Spanish.