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Chateau Victoria Hotel and Suites

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#17 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,041 Reviews from our TripAdvisor Community

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Vancouver, Canada
Reviewed 2 days ago NEW

Chateau Victoria has a lot to offer - location, roof top restaurant, friendly staff. This is a great place to stay when you're visiting Victoria. The hot tub is nice on the 2nd floor too. You are a big block away from The Empress, right down town.

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Helpful?
Thank datoptalent
Ladner, Canada
Reviewed 2 days ago NEW

Travelled with 2 teenage girls. Wanted to show them my old hometown. The hotel was in an excellent location for walking to the Inner Harbour, museum, Parliament Buildings etc. the room was large enough for us, clean and comfortable. Staff was helpful. I would stay here again.

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Thank Melissa W
Chilliwack
Reviewed 3 days ago NEW

We thought that everything was very good as we had a dog and nobody had bothered us although it would be nice to have a good place for dogs to pee. lol. Are biggest disappointment was by far the food at the vista 18 restaurant as it was very much so over priced and the portions are not even enough...

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Helpful?
Thank terrypQ5817KG
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear terrypQ5817KG, Thank you for taking the time to review our hotel. We are pleased to see your high overall rating of our hotel, but we are disappointed that our rooftop restaurant did not meet your expectations. Please know that we have shared your comments with our Food & Beverage Manager, who will take your insight into consideration. We look...

Vancouver, Canada
Reviewed 3 days ago NEW

I think I may have done a review last time I stayed at this hotel, but don't mind saying that every time I stay here it very comfortable and enjoyable. I value the friendliness and professionalism of the staff, the clean comfortable suite and the beautiful lobby décor.

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Helpful?
Thank arcticboolie
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear arcticboolie, Thank you for your kind review. We are thrilled that you enjoyed our friendly staff team and that you found our one-bedroom suite so comfortable. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

New Westminster, British Columbia
Reviewed 3 days ago NEW

Other than people noise and traffic to pool and ice machine on our floor it was a very nice stay. Some dark drapes would help also but overall it is clean and nice. Check-in was great and the hotel is so well organized. My favorite thing of all was the beautiful lobby and area by the fireplace. Lovely!

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Helpful?
Thank sallyp744
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear sallyp744, Thank you for your review of the Chateau Victoria. We are thrilled that your recent stay with us was so positive and that you enjoyed our lobby decor. Please know that all rooms and suites are equipped with black-out drapes, but they can be difficult to spot behind the other set of sheer curtains. If there is any...

Victoria
Reviewed 3 days ago NEW

I highly recommend this hotel. They have superb staff in all departments and their rooms just finished renovations. They are in the heart of downtown so it's easy to walk to great restaurants etc or stay in at Clives or Vista 18.

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Helpful?
Thank 895priscillag
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 895priscillag, Thank you for your kind review of the Chateau Victoria. We are delighted that you were so impressed by our staff team and recent room renovations. Thank you also recognizing our lobby lounge and rooftop restaurant in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley...

Mission
Reviewed 4 days ago NEW

Just wow!!! This hotel is fantastic!!! Super close to EVERYTHING downtown AND the inner harbor ... pool is a good size for the kids... hot tub could be a lil bigger but whatever... best part... the beds.... oh my word!!!! Sooooooo incredibly comfortable!!!! I wanted to bring it home with me.... I will definitely be staying here again!!!

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Helpful?
Thank Janine C
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 367janinec, Thank you for reviewing us. We are thrilled that you enjoyed our central location and indoor pool. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Vancouver, Canada
Reviewed 4 days ago NEW

Locating in the centre of Victoria downtown, a very convenient location with walking distance to everything. Friendly staff who are accommodating with a-bit-early checking in and provided extra bed for my child and crib for my toddler. The suite was perfect for us with privacy. Beds are comfy. Only dissatisfaction was the pool was too deep for my young family.

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Thank VeritaZ
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear VeritaZ, Thank you for your kind review of our hotel. We are thrilled to see such a high rating of our central location, dedicated staff team, and well-appointed suites. Please know that we are currently researching plans to make our aquatics facilities more family-friendly. We hope to welcome you back soon! Best regards, Wesley MacInnis Marketing & Sales Coordinator

Surrey
Reviewed 4 days ago NEW

Beautiful hotel , friendly staff and great location . Very happy with our stay ! Very classy hotel at a great price with many choices of eateries close by and central to major tourist attractions . Loved it !

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Thank 84teresaj
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 84teresaj, Thank you for your kind review of our hotel. We are delighted that your recent visit was so positive. Thank you also for recognizing our value in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Victoria
Reviewed 4 days ago NEW

Having stayed in this hotel a number of times over the years we always feel comfortable. The staff is very accommodating and service is excellent. Stayed in the newly renovated 16th floor deluxe penthouse which had been newly renovated. It was beautifully redone with full bar/kitchen and worded extremely well as we entertained 12 family and friends with plenty of...

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Thank RustyVictoria
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear RustyVictoria, Thank you for taking the time to review our hotel. We are pleased that you were able to take advantage of our recently renovated penthouse suites, and we hope to welcome you back in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $160 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want a view ask for higher than 5th floor”
 of 5 bubbles Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
 of 5 bubbles C1997GNkarenw, 1 Mar 2017 | Read review
“Pets are on the 11th floor. They are really suites. Very nice.There are three parking areas. two outside and a very small inside parking.”
 of 5 bubbles JilleeBreeze, 27 Feb 2017 | Read review
“ask for a room that is not in the back of the hotel and if it starts with # 4 go higher up!!”
 of 5 bubbles mirnazagar, 16 Feb 2017 | Read review
“1 bedroom are very nice”
 of 5 bubbles 841brentt, 15 Feb 2017 | Read review
5 of 5