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Chateau Victoria Hotel and Suites

494 reviews
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Traveller (133)
Room & Suite (217)
Storyboard
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(57 reviews)
“top floor”(25 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Chateau Victoria Hotel and Suites
Offers & Announcements: 50% Off Parking
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)Write a Review
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146
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273
146
33
8
8
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All reviewsroof top restaurantgreat locationtop floorhotel shuttlelovely suiteone bedroom suiteclean roomsenjoyed our stayfree shuttlewithin walking distancetwo night stayair conditionerchecking outa great staymain floorstayed for nightscentral location
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371 - 375 of 468 reviews
Reviewed 25 April 2017

Several months ago requested hdcp bathroom with support bars at toilet area. Was assured there were bars and no useable bar existed. Staff tried to be accommodating with a quick fix but for the entire week using the toilet was very precarious - I fell...More

Review collected in partnership with this hotel
Thank georgiaf789
Response from ChateauVictoria, Operations Manager at Chateau Victoria Hotel and SuitesResponded 27 April 2017

Dear georgiaf789, Thank you for taking the time to share your feedback. We are very disappointed that the layout of our accessible washrooms did not meet your needs and that this caused you issues during your stay with us. After you reported your concerns to...More

Reviewed 25 April 2017

Hotel is nice, right downtown. Our stay would've been much nicer if it weren't for 2 incidents. First happened as I parked & headed to check in. I parked in the upper parking garage. Right next to the door between the garage & hotel, an...More

Review collected in partnership with this hotel
Thank Saxify
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 27 April 2017

Dear Saxify, Thank you for taking the time to review our hotel. We are pleased that you enjoyed our central location, but we are very disappointed that your rest was disturbed. We would appreciate the opportunity to contact you directly regarding the details of your...More

Reviewed 25 April 2017

We arrived to the hotel and everyone was so willing to help us. All the desk staff was very friendly. When asked were a place was they were very accommodating. Also, we asked which was the best restaurant or eatery and they gave several. When...More

Review collected in partnership with this hotel
Thank elizabethaM1328IU
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 26 April 2017

Dear elizabethaM1328IU, Thank you for your kind review of the Chateau Victoria Hotel & Suites. We are pleased that your recent stay with us was so positive. Thank you also for complimenting our bellman, Glenn, who was thrilled to hear that his efforts were recognized...More

Reviewed 24 April 2017

The staff were very helpful and friendly. The courtesy van was particularly helpful for my friend who has medical issues. The location was a short walk to the conference Centre but we often had to call the hotel for a ride back..More

Review collected in partnership with this hotel
Thank ewaat
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 26 April 2017

Dear ewaat, Thank you for taking the time to review our hotel. We are delighted that you were able to take advantage of our complimentary shuttle service. Thank you also for recognizing our central location in your comments. We hope to have the opportunity of...More

Reviewed 24 April 2017

Very helpful staff, many excellent restaurants within a short walking distance. Rooms come with bar fridge, coffee maker and kettle. Bathrooms on the small side. Two small Windows do open in room. Quiet location.More

Review collected in partnership with this hotel
Thank June R
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 26 April 2017

Dear June R, Thank you for your kind words about our hotel and staff. We are thrilled that you enjoyed our central location and in-room amenities. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales...More

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1737475767794
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$110 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (133)
Room & Suite (217)
Dining (103)
Pool & Beach (19)
Hotel & Grounds (166)
Bathroom (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Put yourself in their hands. They take care of every guest just fine."
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"if you have allergies, special rooms are available"
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"Pet friendly floor and suites!"
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"Suites are on the upper floors and have little kitchenettes"
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