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Chateau Victoria Hotel and Suites

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#16 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,975 Reviews from our TripAdvisor Community

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Showing 1,906: English reviews
Exeter
Reviewed 15 August 2016

Great hotel and very good location - walkable to most areas, Fisherman's Wharf, Old Town, government buildings and great restaurants everywhere. Stayed two nights and would recommend to anyone visiting Victoria

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Helpful?
Thank maryjimkayleym
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear maryjimkayleym, Thank you for your kind review of our hotel. We are thrilled that your recent stay with us was so positive, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

London
Reviewed 15 August 2016

Friendly, quality hotel with really professional staff. The accommodation and service were faultless. Location is perfect and views from the breakfast room Level 18 'Vista' are spectacular. Thanks for making our stay so enjoyable in Victoria.

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Helpful?
Thank Ian C
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Ian C, Thank you for your positive notes on your recent stay with us. We are thrilled that you recognized the dedication of our team and the panoramic view from Vista 18 in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Wiscasset, Maine
Reviewed 14 August 2016

Close to the ferry terminal. Well maintained property. Attentive staff with helpful suggestions. We enjoyed our stay at this location. Purchased as part of a package deal with ferry tickets and we were pleasantly surprised at the quality of the facility.

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Helpful?
Thank C K
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear C K, Thank you for taking the time to write this review, and thank you for your high rating of our hotel. We are thrilled that your recent stay with us was so positive. We hope to welcome you back soon! Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Mission
Reviewed 14 August 2016

We were very happy with the service level. Although our room was not available for check-in when we arrived, the staff upgraded us to a room with a better view when we requested it. The hotel clerk also printed out several walking tours of the city for us. The location was perfect for our walks and the Hop on Hop...

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Helpful?
Thank Kathleen & Larr... F
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Kathleen & Larr... F, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased that your recent stay was such a success. Please know that our Maintenance Manager inspected your room and has fully addressed the issue. Thank you for bringing this matter to our attention so promptly. We hope to...

Reviewed 13 August 2016 via mobile

A great location for downtown Victoria and it's beautiful harbour area. We received a great welcome, and were provided with excellent information for the locale. The hotel foyer is exceptionally elegant and spotless, the room was comfortable - just be aware that if you book a standard room, you'll be no higher than the 4th floor, parking $15 per day.

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Helpful?
Thank Richard W
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Richard W, Thank you for your positive review of our hotel. We are pleased that your recent stay was so enjoyable. Thank you also for recognizing our central location and the knowledge of our dedicated front desk team in your comments. Please know that we offer 50% off our parking rates to guest that book direct through our reservations...

Whistler
Reviewed 11 August 2016 via mobile

I had a wonderful two night stay at the chateau Victoria hotel. Early check in was available, newly renovated corner suite was given to my stay. Room was very spacious and clean. Front desk agents and housekeeping staffs were all friendly and many of my requests were taken cared of right away. If I make a request for my future...

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Helpful?
Thank versa309
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear versa309, Thank you for your kind review of our hotel. We are thrilled that you enjoyed staying in one of our recently renovated one-bedroom suites, and that you plan to stay again. Please know that your comments regarding our hot tub have been shared with our Maintenance Manager, who will personally inspect the water-level records for the dates of...

San Francisco
Reviewed 11 August 2016

As a teacher who has booked a summer getaway to Victoria regularly since 1993, I can truly vouch for this recently remodeled hotel! (I have tried many of the others and no other has the perfect combination of location, quiet, comfort and staff hospitality.) The key is to book a suite (3rd floor and above) and enjoy the amenities of...

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Helpful?
Thank seagullsf
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear seagullsf, Thank you for your strong endorsement! We are thrilled that you have enjoyed many positive experiences at our hotel. Please know that our one-bedroom suites are actually located on the 5th floor and above. We look forward to welcoming you back to Victoria in the near future! Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Fort Lauderdale, Florida
Reviewed 11 August 2016

I really enjoyed staying here! The hotel was nice and clean and very well situated. I would definitively recommend it. The hotel staff was very nice and attentive. Very clean and modern. You can tell the hotel has been renovated. Definitively a good deal.

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Helpful?
Thank Mariluchi609
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Mariluchi609, Thank you for your kind words about the Chateau Victoria Hotel & Suites. We are thrilled that your stay with us was such a success. Thank you also for recognizing our recent renovations and dedicated team in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley...

Erie
Reviewed 9 August 2016

We arrived several hours before the stated check in time, but, were assigned a room right away. That gave us time to freshen up and spend the afternoon and evening at leisure in lovely Victoria. The next morning, we had a nice breakfast at Vista 18, while enjoying a great view of the city. The hotel stored our bags for...

Review collected in partnership with this hotel
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Helpful?
Thank janicegaryt
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear janicegaryt, Thank you for taking the time to write your review. We are pleased that your recent visit was such a success. Thank you also for recognizing the view from Vista 18 Westcoast Grill & Wine Bar in your comments. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales...

Vancouver
Reviewed 9 August 2016

Wonderful location and clean, comfortable suite. The only downside was that a breaker blew when we tried to use the kettle. The front desk obviously knew about this problem and said right away, we'll have to send someone. But, being in pyjamas, and only staying for one night, we declined. Unfortunately it coincided with us watching an olympic event on...

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Helpful?
Thank wendyjamespatrickb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear wendyjamespatrickb, Thank you for taking the time to share your feedback with us. We are disappointed that one of our breakers temporarily prevented you from enjoying the Olympics, but we are pleased that our maintenance team was able to reset the breaker within five minutes of your call to the front desk and restore power to the room. Luckily,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $147 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
30 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not in the back of the hotel and if it starts with # 4 go higher up!!”
 of 5 bubbles mirnazagar, 16 Feb 2017 | Read review
“1 bedroom are very nice”
 of 5 bubbles 841brentt, 15 Feb 2017 | Read review
“The second floor has a lot of noise because it has meeting rooms as well as the pool.”
 of 5 bubbles amrs883, 14 Feb 2017 | Read review
“For views, choose higher floors facing south or west”
 of 5 bubbles Sprite62, 25 Jan 2017 | Read review
“The higher the better,there's some excellent views of the city and harbour”
 of 5 bubbles 51bruceh, 5 Jan 2017 | Read review
5 of 5