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Hotel Rialto

653 Pandora Ave, Victoria, British Columbia V8W 1N8 Canada
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Traveller (331)
360
Panoramas (6)
Room & Suite (358)
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About

#8 of 42 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Rialto is a boutique hotel with Italian flair located in the heart of Downtown Victoria. It is located close to the best attractions, shopping and dining that Victoria has to offer. The Heritage building has been home to a hotel since its construction in 1911. It has undergone extensive renovation to make it the bespoke boutique hotel that it is today. Your arrival always starts with a friendly smile, and warm greeting from the Rialto team, and artisan cookies from the bakery around the corner. The Palms Inspired Kitchen & Bar —one of the top cocktail lounges and restaurants in the city—is located on the lobby level and ready to surprise and entertain your palate. Next door at Vintage Spirits, insightful staff are eager to help you choose an excellent bottle of wine or a craft spirit. The Rialto is the ideal place to stay for a weekend getaway, business travel, or gathering with friends and families.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Secured parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Spanish, Chinese, Filipino and 4 more
2,105Reviews26Q+A100Room tips
Traveller rating
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Popular mentions
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Rati A wrote a review 17 Mar
Vancouver, British Columbia, Canada51 contributions25 helpful votes
We enjoyed our stay at this hotel. Strong wifi. Clean rooms and very good service. Central downtown location. Check in was smooth. The external doors locked at 8pm with a pass card for hotel guests so the security is good. Plenty of restaurants to choose from. The restaurant has a bar attached with some food available open till 1am everyday. Room cleaned everyday even if you don’t ask. We really liked the hotel!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Give this hotel a try.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MCB wrote a review Sept 2022
Atlanta, Georgia2 contributions1 helpful vote
Hotel's Favourite
Great hotel in the heart of Victoria! Clean + modern rooms with friendly staff. The hotel is just a few blocks from the harbor and other downtown spots yet was still quiet and a nice place to return to at the end of the night. Highly recommend if you're in the area.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Natalie King, General Manager at Hotel Rialto
Responded 6 Sept 2022
Thank you very much for choosing Hotel Rialto for your stay in Victoria and for sharing your experience! Your recommendation is appreciated and I hope we can welcome you back again soon. Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimi M wrote a review Feb 2024
Phoenix, Arizona10 contributions2 helpful votes
The quality, location, cleanliness and service (reception desk; The Palms restaurant; housekeeping) all were exceptional and far better than expected for the price. This hotel was a super exciting and pleasant surprise. I enjoyed every minute of my stay there. Thank you Hotel Rialto for upstanding, affordable accommodations!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: 4th floor (city side) wasn't noisy at all. I heard nothing outside the room. Never the less,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 4 weeks ago
Thank you very much for choosing to stay at Hotel Rialto during your time in Victoria. We love surprising first time guests! I hope you enjoyed your visit to our little city and that our team at the Rialto helped make it that much more special. We appreciate your endorsement and I hope we can welcome you back again soon. Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie L wrote a review Feb 2024
1 contribution
This hotel is beautiful and the staff were amazing. It's close to all the downtown hot spots and sites so it's the perfect place to stay when exploring Victoria, I will definitely be recommending this to anyone looking for lodging in the city. Don't forget to check out The Palms Restaurant, we went for happy hour after a day of exploring and loved it.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 4 weeks ago
Thank you for choosing Hotel Rialto and sharing such a lovely review! Your recommendation is greatly appreciated and I hope we can welcome you back again soon! Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott F wrote a review Jan 2024
1 contribution1 helpful vote
My favorite place to stay in Victoria. Downtown, independent, and boutique with charming rooms, and friendly personal service from staff that cares. I love parking the car for the whole trip and walking everywhere. Hotel Rialto is the perfect place to do that.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Natalie King, General Manager at Hotel Rialto
Responded 4 weeks ago
Thank you so much for your ongoing patronage - we really value your loyalty. If there is ever anything else we can do to make your stays with us more enjoyable, just let us know! Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline K wrote a review Dec 2023
Atlanta, GA5 contributions
A real gem in the heart of the city with amazing staff all around the property. Special shout out to Trevor who is an amazing person. He was very gracious to tell us about the spots and things we could go to and also recommended great restaurants. We had a beautiful room with a nice view of the city hall.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Perfect spot to be close to all the things to see and experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 22 Dec 2023
Thank you very much for choosing Hotel Rialto. The Rialto team appreciates your kind comments and we hope to welcome you back again soon. Molto Grazie! Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth D wrote a review Nov 2023
Underwood, Washington1 contribution
Excellent staff! All welcoming and would go out of their way for anything we may need or requested. The suite was superb! Very clean and well equipped from excellent coffee and cream (not the powdered stuff either!) Would stay here again!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Inquire if an upgrade is possible!:) staff was super helpful!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 14 Dec 2023
Thank you so much for choosing Hotel Rialto! We love a good cuppa joe too and Lavazza hits the spot! We'll have your room ready when you come back :o) Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shelley W wrote a review Oct 2023
1 contribution
Arrived and told there was no parking available. I was given an alternate parking lot and not enough info. You need the stall number to extend your stay with the Vic parking app. Room was very noisy.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 4 Nov 2023
Hello, Thank you for choosing Hotel Rialto for your visit and for sharing your feedback. I am sorry that our limited parking was full over your stay. Our bookings channels are very clear around parking and availability - it is on a first come first serve basis as we do not have equivalent parking spaces to guest rooms. The parking meters in Victoria are fairly standard but we can definately work on ensuring all guests are briefed when parking off site. The hotel is in the city center on the main thoroughfare...we have rooms that have city views and some that are in the courtyard that are more quiet. It can be a bit noisier if there are special events or sirens. Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kara G wrote a review Oct 2023
3 contributions
A fabulous place to stay! We’ve stayed at many places in Victoria and this is the best by far for the location, value, and atmosphere. I was worried it would be noisy given the location but it is super quiet and posh. The staff is lovely and very helpful. Love this place!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Amazing cocktail bar. Fabulous location. Retro classic feel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie King, General Manager at Hotel Rialto
Responded 11 Oct 2023
Thank you so much for your kind comments! We are thrilled you found our bellissima albergo! We appreciate your business and hope to welcome you back again soon! Grazie! Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SuttonHill wrote a review Oct 2023
Great Malvern, United Kingdom402 contributions200 helpful votes
Downtown and close to the harbour area, this is a lovely modern and comfortable hotel. The staff were exceptionally friendly and helpful - thank you - and the rooms well furnished, comfy beds and clean. The Lavazza coffee machine was a very welcome surprise and a nod to the Italian theme! The attached restaurant is not part of the hotel so no breakfast and you can’t charge meals to the room. We had a third floor room facing a side street but it was still quite noisy from traffic. The hotel can’t do much about monster truck exhausts or police sirens but just be aware to bring ear plugs if you are a light sleeper.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: There are pull ins for offloading luggage etc
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Natalie King, General Manager at Hotel Rialto
Responded 11 Oct 2023
Thank you for choosing to stay with us at Hotel Rialto and for sharing your feedback! It is so nice to receive your kind comments about the team and hotel. Yes, agreed, our center city location can be a little noisy at times - we also have interior rooms that are extremely quiet (but without a view). Your business is appreciated and I hope we can welcome you back when you are on Vancouver Island again! Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$182 - S$232 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Douglas
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
50
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL RIALTO: UPDATED 2024 Reviews, Price Comparison and 587 Photos (Victoria, Canada) - Tripadvisor

Frequently Asked Questions about Hotel Rialto
Which popular attractions are close to Hotel Rialto?
Nearby attractions include Russell Books (0.4 km), Munro's Books (0.4 km), and Fan Tan Alley (0.3 km).
What are some of the property amenities at Hotel Rialto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Rialto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Rialto?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Rialto?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Rialto?
Conveniently located restaurants include Block Kitchen + Bar, Finn's, and Fishhook.
Are any cleaning services offered at Hotel Rialto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Rialto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Rialto offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Rialto?
The staff speaks multiple languages, including English, Spanish, Chinese, Hindi, Japanese, Korean, and Filipino.
Are there any historical sites close to Hotel Rialto?
Many travellers enjoy visiting Legislative Assembly of British Columbia (0.9 km), Craigdarroch Castle (1.6 km), and Empress Hotel National Historic Site of Canada (0.8 km).