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Harbour Towers Hotel & Suites

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#22 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Harbour Towers Hotel & Suites
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1,605 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
Sherwood Park
Reviewed 6 July 2016

Upon arrival and 4pm check-in, we were told our room was not ready, would be 20 minutes. More than an hour later it was finally ready. We stayed for 3 nights and our room was not cleaned on our last night there. We were told that they were very busy. Not really a good excuse when you are in the...

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Helpful?
1Thank grandmahoney
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear grandmahoney, Thank you very much for your comments and feedback on your recent stay with us. At the Harbour Tower Hotel & Suites we strive to provide our guests with clean and comfortable accommodation, delicious food and the absolute best in guest service and experience. We were certainly not up to our own standards during your stay and for...

New Westminster
Reviewed 6 July 2016

My back still hurts from the terrible mattress. For what we paid it was not worth it. The location was ideal but the room was very outdated. The breakfast buffet was decent but nothing special. You had to get your own coffee and juice. I was disappointed that parking was an additional cost.

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Thank 953sd2016
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear 953sd2016, I am sorry to read your comments, especially since the majority of our guests recognize that the decor/furnishings are due for refurbishment but that the rates do reflect that in our competitive downtown market. The team takes pride in presenting a clean hotel and friendly hospitality is our credo. Sincerely, Tracey Sims General Manager

Whistler, Canada
Reviewed 6 July 2016 via mobile

My dad and I stayed here for one night while passing through Victoria. Rates were competitive, especially given the central location and ocean views from mist rooms. We were upgraded to a two story suite with a marvelous view of the ocean. Rooms were clean, though a bit tired with age. Staff was friendly and helpful with local recommendations.

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Helpful?
Thank David C
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear David, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We agree that we are in need of a refresh but pleased to read that all things in our control more than met your expectations. We look froward to welcoming you and your Dad back on your next pass...

Spruce Grove
Reviewed 5 July 2016

One bedroom suite was very nice with 4 people. View was good of the ocean. Best hotel we stayed at during our road trip. We used 6 hotels and this one was the best and wasn't the most expensive. Some of the furniture has nicks etc, but very good hotel.

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Helpful?
Thank trevorr455
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear trevorr455, Thank you for taking the time to submit a review and for the perfect score! We are thrilled to read that we more than met your expectations and were the best hotel of the six you stayed at during your trip. We look forward to welcoming you back during your next trip to Victoria. Kind regards, Tracey Sims...

Coquitlam, Canada
Reviewed 5 July 2016

Once again we had a great stay at the Harbour Towers. We stayed in the 2 bdrm suite which, although somewhat dated is very roomy and has a great kitchen and sitting room. With the bath and a half it feels more like a condo then a hotel room. The location is fantastic, easy walking to everywhere. The staff are...

Review collected in partnership with this hotel
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Helpful?
Thank Angela K
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Angela K., Thank you for taking the time to submit a review and for continuing to choose the Harbour Towers Hotel & Suites. We are thrilled to read that you enjoyed your Canada Day trip and the 2 bedroom suite as we have to agree they are very much like a condo boasting 1092 sq. feet of space. We...

courtenay
Reviewed 4 July 2016

From check in to departure the service we received was exceptional . staff could not have been more helpful and the atmosphere throughout the hotel was welcoming !We found the restaurant staff well informed about the menu .

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Helpful?
Thank CourtenayBurke
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear CourtenayBurke, Thank you for taking the time to submit a review and for the perfect score. Our team genuinely enjoys engaging with our guests so we are thrilled to read that was exactly your experience. We look forward to welcoming you back again very soon. Kind regards, Tracey Sims General Manager

Kamloops, Canada
Reviewed 4 July 2016 via mobile

Stayed at harbour towers over the canada long weekend. Hotel just a few blocks from the BC legislative buildings and if your on the upper floors an amazing view of the harbour. + convenient location, friendly staff, clean rooms, great views, good breakfast (see comments below), lots of underground parking - kitchen countertops need replacing, no AC (but opening the...

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Helpful?
1Thank KamBob4
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear KamBob4, Many thanks for taking the time to submit a review and for the comments provided. We are thrilled to read how much you enjoyed our close proximity to all to the Canada Day festivities and I know the view from your suite would have been perfect to have watched the fireworks from. We agree that we are in...

Vancouver, Canada
Reviewed 2 July 2016 via mobile

I stayed here over Canada Day long weekend and overall was pretty disappointed. Sheets and towels were not that clean or comfortable to use. Shower temperature was very inconsistent and I got burned a couple times trying to use it. Breakfast was good but for the price there are far better options in Victoria.

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Helpful?
Thank Ryan G
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Ryan G, Thank you for taking the time to submit a review. We are very sorry to read of your disappointment as we usually receive kudos for the things in our control such as providing our guests with clean and comfortable accommodation as well as the value for price paid compared to other downtown hotels. It seems that you...

Bremerton
Reviewed 2 July 2016

The hotel was everything I hoped it would be, clean, close to town, and friendly staff. They had very close parking for my Honda Insight Hybrid, How cool is that? The wifi worked flawlessly. The gym was fully equipped.

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Helpful?
Thank markinvictoria
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear markinvictoria, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are thrilled to read that we more than met your expectations. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager

Reviewed 1 July 2016

Booked 2 bedroom suite for family of 5. Clean comfortable accommodation. Only one shower though 2 toilets. Nice views to mountains (I don't believe any of 2 bed suites have harbour view but high floor smaller rooms have lovely harbour view) Friendly and helpful staff , curteousy bus for local drop offs, but no airport transfers. Great location for walking...

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Helpful?
Thank Fuzzy5
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Fuzzy5, Thank you for taking the time to submit a review and for the 4 stars you assigned. We are pleased to read that your stay with us was a pleasant one and that you found our location to be close to all that Victoria has to offer. We are happy to read that you enjoyed the mountain view...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Harbour Towers Hotel
Harbour Towers Hotel
Cuisines: Canadian, International
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Harbour Towers Hotel & Suites we believe "It's the little things that make the difference". From our professional front desk personnel to our dedicated room attendants, our ultimate goal is to provide the impeccable service and extra little touches that will make your visit memorable. The Harbour Towers Hotel & Suites offers some of the most spacious and comfortably appointed accommodations in Victoria. Most of our rooms and suites have balconies and many display breathtaking views of the vibrant Inner Harbour or the majestic Olympic Mountains and the Strait of Juan de Fuca. Whether traveling for business or pleasure, you can rest assured that at Harbour Towers Hotel & Suites, your comfort is our primary concern. ... more   less 

Additional Information about Harbour Towers Hotel & Suites

Address: 345 Quebec St, Victoria, British Columbia V8V 1W4, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $139 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harbour Towers Hotel & Suites 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Harbour Towers Hotel Victoria
Harbour Hotel Victoria
Harbour Towers Hotel & Suites Victoria, Vancouver Island
Hotel Style:
#5 Green Hotel in Victoria
#16 Family Hotel in Victoria
#18 Business Hotel in Victoria
#22 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Harbour Towers Hotel & Suites staff and other travellers.
11 questions
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Questions? Get answers from Harbour Towers Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the harbor are worth it”
 of 5 bubbles codyj77, 13 Feb 2017 | Read review
“Best views are on the higher floors, kind of eight and higher I think”
 of 5 bubbles LockK, 12 Feb 2017 | Read review
“As when the room they offer was updated. Some have been. Which side of the hotel the room faces is important if you are there for the view.”
 of 5 bubbles I1629BVcarolm, 31 Jan 2017 | Read review
“If you get a suite, ask for a higher floor.”
 of 5 bubbles WendyV58, 26 Jan 2017 | Read review
“Facing towards the East (the Legislature) is a good plan, while the higher rooms offer better views.”
 of 5 bubbles 690fraserj, 10 Jan 2017 | Read review
5 of 5