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Sandman Hotel Victoria

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Sandman Hotel Victoria
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167 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Victoria, Canada
Reviewed 3 days ago NEW

We hosted a meeting at the Sandman Hotel in Victoria and were very impressed with the staff and their ability to accommodate us and last minute changes. The facility had wifi available, the projector and screen were ready and waiting for us, water service was well situated and the layout was done to our specifications.

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Helpful?
Thank victoria442016
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to let us know how your meeting went that you had with us. I am glad to hear everything was the way you wanted it and the staff were there for any assistance that was needed. We value your business and look forward to having you facilitate or attend another event with...

Reviewed 3 weeks ago

The staff were great!! The room was fairly clean. The bathtub didn't drain while you showered. The bath towels are super tiny and we are not that tall. This hotel is in a location where you really shouldn't go out for a walk. We drove one block to get snacks and realized that was not a smart decision. The neighborhood...

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Helpful?
Thank Nadine I
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments from your recent stay, I am glad to hear you enjoyed the service you received from all the staff in the building. We take our guests safety very serious in and around our building only allowing registered guests access thought out the hotel. As with any metropolitan city...

Vancouver, Canada
Reviewed 4 weeks ago

I thought it was a lot closer to downtown core.....walking distance would be more than 40 mins for me.....I had a car anyways...and I guess its good when its on the weekend in October...Parking is free in some places.....the room was with a big bath tub (Jacuzzi) I did not find it at all that great.....the whole place needs up...

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Helpful?
Thank MaggieMia00
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay. I am sorry to hear that your experience was not what you expected; we do our upmost to continually update our rooms. I am pleased to hear that you enjoyed the service you received from our housekeeping team member and have shared your comments...

Victoria
Reviewed 31 October 2016

Used a gift certificate for this hotel...staff very pleasant and efficient. Room overlooked main street, We were on the fourth floor...traffic noise minimal ,,,,we used the pool which was clean, hot tub was also very clean..note local calls are extra,

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Helpful?
Thank CapitanVictoria
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to send a response regarding your recent stay, I am glad to hear you enjoyed your stay and the amenities we offered. We look forward to welcoming you back in the near future, should you need assistance booking a room at our property again or at any of the other 50 properties...

Powell River, Canada
Reviewed 30 October 2016

2 nights and not restful. First we get a room that smelled like a gallon of lemon pledge was spread around the room, and then given a room within earshot of the sports bar, elevator and lobby. No security allowed a drunk sport team to wander the halls and elevators with open booze and yelling profanity for hours. Save your...

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Helpful?
Thank Doug M
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to send your comments regarding your recent stay at the Sandman Hotel Victoria, I am sorry to hear the room smelled like cleaner and you had a hard time getting rest due to the Shark Club on the main floor of the hotel and a full hotel with sports teams. We do...

Toronto, Canada
Reviewed 24 October 2016 via mobile

Stay here one night back in July and liked it. Pretty basic but the room was nice and Wi-Fi was good and staff friendly. The restaurant connected isn't so great but that's another review. Good hotel in decent location. Easy to get around.

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Helpful?
Thank James A
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to post your comments, I am glad to hear that you enjoyed your stay here at the Sandman Hotel Victoria and found it easy to get around. We look forward to having you stay with us again the next time you visit Victoria. If I can be of assistance in any way...

Yorkshire
Reviewed 4 October 2016

We had to stay at this hotel as a result of the "Jones Act" and this meant we had to leave our ship for one night. Upon entering the hotel the reception area was not inviting. We were given the keys to our room and upon entering the room it was apparent that the room was shabby. None of the...

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Helpful?
Thank julieNYorkshire
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments, I am sorry to hear that you did not enjoy your stay while being relocated temporarily from your cruise ship. We do our best to provide an enjoyable experience to all our cruise ship passengers that are relocated while in port by a travel agency. At no time...

Reviewed 1 October 2016 via mobile

To be honest my boyfriend booked this hotel so I hadn't done research on it however I felt it was further from down town then we would have liked. We did walk down to the water and parliament buildings but It was about a 40 mins walk. The staff warned us about leaving anything in our cars as it wasn't...

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Helpful?
Thank AlyDM05
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay, I am glad to hear that you enjoyed the room and our team was able to assist you with any information required. It is always recommended in any metropolitan city to not leave valuables in your car and glad you took note of that...

Reviewed 19 September 2016

Although the front desk did end up comping my room, I would not stay here again. The room was filthy. I am not fussy, but I do require a clean place. The bathroom has hair in the tub, no towels, and there was garbage. I reported it, and the cleaner came in with a dry towel and just wiped the...

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Helpful?
Thank Shannon L
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay, I am sorry to hear about your housekeeping experience and as mentioned to you during your stay this is by no means our standard. We take matters like these seriously and I have shared your comments with all the team so situations like this...

British Columbia, Canada
Reviewed 7 September 2016

Executive suite was spartan but ok. We found someones lost pills on the floor beside the bed...front desk guy must have been a doctor because he thought the several different pills were just vitamins. U/G parking is excellent. Building is safe/secure...swipe cards needed in many areas. Restaurant is not the best..."Shark Club" seems to be a sports bar rather than...

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Helpful?
Thank harryW51
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments, I am sorry to hear you found items on your guest room floor this is not the standard and they should not have been there. I am glad to hear you enjoyed the security features of the building and the fact that there are many other options for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The beautiful capital city of British Columbia, Victoria is one of BC's most popular tourist destinations. Filled with amazing history, architecture, and a vibrant arts scene, Sandman Hotel Victoria is ideal for long restful vacation stays and short business trips. Whatever your reason for taking a trip to the sensational city of Victoria, Sandman Hotel Victoria will make sure your stay is absolutely flawless. ... more   less 

Additional Information about Sandman Hotel Victoria

Address: 2852 Douglas St, Victoria, British Columbia V8T 4M5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Price Range: $95 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Victoria 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Sandman Inn Victoria
Sandman Hotel Victoria Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Victoria staff and other travellers.
3 questions
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Calgary, Canada
Parksville
over a year ago
Sutherlin, Oregon

See all questions (3)

Questions? Get answers from Sandman Hotel Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not facing Douglas Street”
 of 5 bubbles dougmA2193OQ, 29 Oct 2016 | Read review
“Fairly quiet on the 4th floor. Not sure if there is a view as such. We were just interested in a good sleep.”
 of 5 bubbles kayaklady2, 15 Aug 2016 | Read review
“2nd floor was great!”
 of 5 bubbles codym977, 1 Jul 2016 | Read review
“We have a variety of rooms and they are all good!”
 of 5 bubbles daisypower88, 3 Jun 2016 | Read review
“Room 401 is a VERY large 'Accessible' Suite. We 3 guys so used the king, the pullout and had a cot brought in. It was perfect...”
 of 5 bubbles GrantT980, 3 May 2016 | Read review
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