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Crystal Lodge Hotel

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2,277 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
Vancouver, Canada
Reviewed 28 January 2016

My son and I stayed for one night and really enjoyed ourselves. The location is unbeatable being right in the village and so close to the Whistler gondola. We used most of the hotel services including the family games room, ski valet, and pool/hot tub. The Crystal also has a coffee shop downstairs and a few great restaurants. The front...

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Helpful?
Thank Mike T
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Mike, I am pleased to read that you and your son had a memorable trip to Whistler and the Crystal Lodge. I am pleased that you did not have to get into your car at all after you had arrived to the hotel. This is one of our key benefits at the Crystal Lodge as almost all of Whistler's best...

Perth, Australia
Reviewed 28 January 2016

Upon check-in service was great with the front desk staff giving lots of useful information and orientation to whistler. rooms were well appointed and clean Ski valet was very useful and friendly. fin

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1Thank farisght
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review of the Crystal Lodge and for recognizing the efforts of our front desk and ski valet teams. We look forward to welcoming you back again in the future. Warmest regards, Ian Lowe

Southlake, Texas
Reviewed 28 January 2016

The staff seemed to have the innate ability to make each guest feel at home. The front desk crew were a pleasure to be with answering all my questions and seeing to my requests. Some staff members had other jobs on the hill and when I encountered them they were fun to be with outside the hotel. Of course the...

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Helpful?
Thank Peripatetic12
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for taking the time to review the Crystal Lodge following your recent Whistler vacation. We are pleased that our friendly staff left such a positive impression. We look forward to welcoming you back again in the future. Kind regards, Ian Lowe

Belfast, United Kingdom
Reviewed 27 January 2016

It is possible to fluke a flawless visit to a hotel. It could also be said with a little luck you could have an exceptional guest experience with little or no input from the staff and administration of an establishment. This being the case we decided to return to the Crystal for a second year in a row (something we...

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1Thank Darrensplace
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Darren, although reviews as positive as yours are our team's goal, we are exceptionally humbled by your positive words. I have shared your review with the team and we are all pleased to learn how positive an impact we made to your Whistler vacation! We very much look forward to welcoming you back for a third time in the future....

Oakville, Canada
Reviewed 26 January 2016

The hotel was conveniently located in the heart of Whistler Village. Room was modern, clean and comfortable. Staff were very accomdating. The village itself was nice and had lots of Sports shops and Restaurants. I do reccomend taking a walking to Lost Lake ... simply breath taking and make a stop in at the Squamish Cultural Museum. The museum is...

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Thank timetotravel81
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

'Timetotravel', thank you very much for your detailed review of the Crystal Lodge. I am pleased that you mentioned the Squamish Cultural Centre as I would agree that it is an amazing attraction but does not get the visitation from guests that it deserves. Together with the soon to be opened Audain Art Museum, these two world class cultural facilities...

Scotland, United Kingdom
Reviewed 26 January 2016

My wife and I recently had a ten day stay in this hotel. It proved to be an excellent choice. The hotel is in an ideal location, with a short walk to the main Gondolas and lift, and direct access to the pedestrianized shopping area with huge choice of excellent restaurants. The staff were all exceptionally friendly and very efficient,...

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Thank Jasperhomeagain
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jasper, thank you for taking the time to share your detailed review of the Crystal Lodge following your recent ski vacation to Whistler. I wanted to verify to future travelers that 100% of our rooms offer deep soaker tubs (although select rooms with second bathrooms have showers only). We look forward to welcoming you back to the Crystal Lodge in...

Reviewed 26 January 2016

Nice hotel, very conveniently located near everything -- the gondolas, restaurants, shopping and...Starbucks! Rooms are spacious, comfortably appointed, and in great shape. Can't think of a reason to go hunting elsewhere for accommodation.

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Thank Denys C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are pleased that your family enjoyed their time at the resort and thank you for your recommendation to future travelers. Kind regards, Ian Lowe

Hatfield Heath, United Kingdom
Reviewed 22 January 2016

service, location ,cleanlines ,in house resterants all very good. we have booked for next year. The staff go above and beyond to help you with your stay. the whole resort goes out of there way to make your stay at whistler the best holiday in the snow you can have

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Thank 900hamish
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review and for your 2017 booking. We look forward to welcoming you back next year. Kind regards, Ian Lowe

Winchester
Reviewed 21 January 2016

The Crystal Lodge made our family trip to Whistler perfect. The location is right near the lifts on the village stroll. The Junior King Suite was a good size with a very large bathroom and full kitchen and fireplace. The staff was very friendly and attentive and the ski valet made handling the skis such a joy. My family can't...

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Thank craigrabe
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

We are delighted that you and your family enjoyed the Junior King Suite. Thanks to a strong demand for this room type, we have recently re-configured our rooms to make 4 more of these room types for more guests like yourself. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian Lowe

Etobicoke
Reviewed 21 January 2016

This is my second visit to the Crystal Lodge and I will most definitely go back again. The staff was very polite and helpful. The rooms were very clean with lots of space. The hot tub and heated outdoor pool were fun for both the Adults and kids. I think this is a perfect spot for families. It's not super...

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Thank torontofamily2016
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for you and your families review of the Crystal Lodge. I hope that your family also discovered the complimentary games room complete with table tennis, foosball, shuffleboard, X-Box 360, and a variety of traditional board games. We thank you for your recommendation and look forward to welcoming you back. Kind regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $137 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
17 questions
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Leeds, United Kingdom
Melbourne, Australia

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms can be noisy anywhere depending on your neighbors”
 of 5 bubbles 485franf, 27 Nov 2016 | Read review
“We were in room 326. Quiet and comfortable.”
 of 5 bubbles SunLover80, 21 Nov 2016 | Read review
“Face the stroll if you like the party, face the back if you don't.”
 of 5 bubbles 679andrewR, 24 Oct 2016 | Read review
“If you have a family - room 308 is an awesome 3 bedroom suite, just lovely with fireplace and washer/dryer, 2 bathrooms.”
 of 5 bubbles jodih134, 22 Oct 2016 | Read review
“Rooms facing main strip were quite noisy due to people partying.”
 of 5 bubbles LuRo06, 21 Oct 2016 | Read review
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