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Crystal Lodge Hotel

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2,336 Reviews from our TripAdvisor Community

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Showing 2,239: English reviews
Sacramento
Reviewed 7 March 2016

Had a great time again this year. The Crystal Lodge is the perfect place to stay. It is located extremely close to the lifts and village. The amenities are fantastic, rooms are clean and staff are helpful and eager to please. Thank you again Crystal Lodge!

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Helpful?
Thank N5792RQtonyf
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for sharing to future travelers and our team the feedback from your recent stay at the Crystal Lodge. We strive to exceed the expectations of all our guests however also welcome constructive criticism on areas we can improve our overall experience. Warm regards, Ian Lowe

Hartley Wintney, United Kingdom
Reviewed 7 March 2016

The room and facilities met all our expectations and the warm and friendly service far exceeded our expectations. Great food and great bars on site and only metres from the lifts. Ski valet service excellent.

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Thank Moggythou
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for taking the time to review the Crystal Lodge following your recent Whistler vacation. We are delighted to learn the that our team exceeded your service expectations and look forward to welcoming you back again in the near future. Sincerely, Ian Lowe

Torreón, Mexico
Reviewed 6 March 2016

The room is small but ok, always clean, the service was very good also. The restaurants are very good, specially the Old Spaguety factory, also the direct access to Starbucks is a plus. If ever come back to Whistler is my first choice.

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Helpful?
Thank Jorge W
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jorge, thank you for your review of one of our Traditional rooms here at the Crystal Lodge. We are delighted to read that you have become an ambassador of the hotel following this experience and look forward to future stays. Sincerely, Ian Lowe

Jacksonville, Florida
Reviewed 6 March 2016

We had the two floor suite. This was nice as we were there for 6 nights. A regular room would have been over crowded with all of our ski gear. The Staff was polite and attentive. I would go stay here again.

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Thank Howard R
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Howard, thank you very much for taking the time to post your recent review of one of our 1 bedroom with full loft suites here at the Crystal Lodge. We are pleased that it met the needs of your and your group and look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Larbert, United Kingdom
Reviewed 5 March 2016 via mobile

Yet again we were impressed by the service provided in this hotel. In particular the cleaning staff are always cheery and want to know if there is anything they can do to help, very unusual these days but greatly appreciated. Keep up the great service!

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Thank june k
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

June, thank you very much for recognizing the efforts of our housekeeping team. They are too often the un-sung hero's of the hotel however know that they also love the recognition when received. Thank-you, Ian Lowe

Northville, Michigan
Reviewed 4 March 2016

Location was a short 2-3 min walk to slopes. They have a ski valet to store your skis which is nice. The pool(nicely heated) and hot tub were great. The Crystal Lounge with cheaper jugs and 30 cent wings were nice. The staff was very friendly and helpful

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Thank cosack22
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are pleased that you and your parties expectations were exceeded and look forward to welcoming you back. Warm regards, Ian Lowe

Reviewed 4 March 2016 via mobile

On a recent visit to Whistler staying with friends we where recommend to stay at this hotel. It does not disappoint. Staff are some of the friendliest and most approachable in the Village. Caitlin and Sarah both really helpful and informative on the front desk whenever help was needed, be it about social nights out or places to eat on...

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Helpful?
Thank Rich K
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Rich, I am pleased to learn that another travelers recommendation did not disappoint on you and your friends recent trip to the Crystal Lodge. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian Lowe

Perth, Australia
Reviewed 4 March 2016

King bed was huge and so comfortable, had very good sleeps every night. Hot tub and pool were clean and open air, so relaxing after a day on the mountains. Very happy with our second stay here and will continue to book with Crystal Lodge in the future.

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Thank DocMarto
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for returning to the Crystal Lodge for your second time. We appreciate your continued loyalty and look forward to welcoming you back. Kind regards, Ian Lowe

Vancouver, Canada
Reviewed 4 March 2016

The team was wonderful. Everyone was so attentive and thoughtful. It's more than just the room and space (which was also great) - they made our experience a memorable one. Also helps how it was such a central location - right in the heart of the Whistler Village.

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Helpful?
Thank Jnguyen88
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your wonderful review of the Crystal Lodge. Our Mission at the hotel is to provide our guests with 'awesome Whistler experiences' thus your remarks are warmly received. We look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Brentwood Bay, British Columbia, Canada
Reviewed 1 March 2016

Highly recommended. We brought our pet this time too. Perfect location and friendly staff. Enjoyed the pub and wine bar close by. And parked for free with my hybrid vehicle. We will continue to stay here as our #1 choice.

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Helpful?
Thank Ingrid J
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Ingrid, thank you for your recent 5 star review of the Crystal Lodge. I would like to remind all future travelers with electric or hybrid vehicles that there is no parking charge when staying at the Crystal Lodge. We look forward to welcoming you back. Warm regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $131 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
18 questions
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Leeds, United Kingdom
Melbourne, Australia

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
“get a suite if affordable”
 of 5 bubbles StephenCurry61, 19 Dec 2016 | Read review
“upgrade to the suite definitely worth the money”
 of 5 bubbles B7418ZKandyd, 17 Dec 2016 | Read review
“jacuzzi. best wiew”
 of 5 bubbles 783alab, 16 Dec 2016 | Read review
“Rooms can be noisy anywhere depending on your neighbors”
 of 5 bubbles 485franf, 27 Nov 2016 | Read review
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