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Crystal Lodge Hotel

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2,424 Reviews from our TripAdvisor Community

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Showing 2,323: English reviews
Vancouver, Canada
Reviewed 17 April 2016

Great trip. Wonderful to relax in hot tub and sunbathe after a morning skiing. Will definitely return! Would recommend booking a suite with 2 bedrooms as it can be a bit of a nuisance having to look for somewhere to eat breakfast, lunch and dinner each day when you book on a room only basis.

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Helpful?
Thank KatiehScotland
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Kathie, thank you for providing us with you feedback following your recent stay with us at the Crystal Lodge. We are honored to have earned a 5 star rating and look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Toronto
Reviewed 16 April 2016

This was our third stay at the Crystal. Every aspect met or exceeded our expectations. We will be back next year. The staff were all attentive from check in, ski valet, cleaners, servers & check out. There were no missteps.

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Thank alanhH3746UM
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Alan, thank you for your continued loyalty in the Crystal Lodge. We love having our guests return to us time and time again as it enabled us to give you an even more personalized experience every time. Kind regards, Ian Lowe

Mississauga
Reviewed 16 April 2016

Short walk to Whistler and Blackcomb gondolas, well maintained room and facilities. Plenty of restaurants, bars and pubs in Whistler village to suit every taste. Entertainment available downstairs in Crystal Lounge.

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Thank kevinI7647AY
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Kevin, thank you very much for your recent 5 star review of the Crystal Lodge. I agree with you that there is a bar/ restaurant in Whistler to suit anyone. If you are a first timer coming to the resort I would recommend you talk to our talented Front Desk team and they will be able to find that perfect...

Newcastle upon Tyne, United Kingdom
Reviewed 16 April 2016

I stayed here for 10 days at the end of March this year with my Daughter and Partner and we loved it. The hotel is huge but quite deceivingly so as its set out is very long, its almost the length of the village with an abundance of shops, restaurants and cafe's underneath and attached. The location is the key...

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Helpful?
Thank AmyLL11
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Summer_Aimee, thank you so much for providing the hotel and all future guests with such a detailed account of your recent 10 night stay at the Crystal Lodge. Your specific feedback will be helpful for our team as well as future travelers to the resort. Thank-you, Ian Lowe

Plymouth, England, United Kingdom
Reviewed 15 April 2016 via mobile

We stayed at this resort for a week, residing at The Crystal. We had a lovely room, very spacious, great bed, bathroom was lovely with a great shower, small kitchen area big enough for our needs and well stocked (plates/bowls, cutlery, glasses, kettle etc). Fantastic location close to the lifts, staff were very friendly and helpful. Was our first visit...

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Helpful?
Thank Charlotte M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Charlotte we are pleased that you enjoyed your first trip to Whistler and at the Crystal Lodge and that you are taking back with you some fantastic memories to share with others. We hope that you decide to visit us again and would be honored to have you back with us at the Crystal Lodge. Kind regards, Ian Lowe

Tahoe City, California
Reviewed 12 April 2016

We booked a lofted bedroom which is a little bigger than regular rooms. The kitchen had everything we needed for our 4 night stay and although I was concerned with our location and being right above Beacon, the noise never kept any of us up. The staff was courteous and friendly! i would go back here in a heartbeat.

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Thank Anne Karin A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Anne, thank you for taking the time to review your recent experience at the Crystal Lodge. I am pleased to read that you enjoyed the friendly demeanor of our team and we all look forward to the opportunity to welcome you back again in the future. Warm regards, Ian Lowe

Truckee, California
Reviewed 12 April 2016

I just returned from a week at Whistler/Blackcomb, where my kids had a ski competition. Crystal Lodge & Suites had everything we needed for an awesome week. Everything was easy & convenient. The unit was nicely appointed and well kept. The employees were exceptionally friendly and helpful. I hope to return someday!

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Thank DTGPM
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

I am assuming that your kids were competing in the recent Whistler Cup races here in Whistler. This is an amazing event that I am sure you must be very proud of your kids for qualifying for. We look forward to the opportunity to welcome you back for the event again next year. Sincerely, Ian Lowe

Taipei
Reviewed 10 April 2016

Good location to both Whistler and Blackcomb Gondola Base, and next to Village grocery store and information center. The service contents and procedures are meet the guests need, and fulfilled by very smart and helpful employees who provided very warm and speedy service.

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Thank 737sunnyk
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for providing the hotel and future travelers with your review of the Crystal Lodge following your Spring trip to the resort. We look forward to the opportunity to welcome you back again soon. Kind regards, Ian Lowe

Newbury, United Kingdom
Reviewed 10 April 2016

Fantastic place to stay, close to all facilities and very friendly and helpful staff. would recommend to all. Would definitely stay again and am looking forward to next year. Can't wait to come back..

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Thank Paula A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Paula, thank you for choosing the Crystal Lodge on your most recent trip to Whistler. We are pleased that you enjoyed your time and will recommend us in the future. Warm regards, Ian Lowe

Marysville
Reviewed 10 April 2016

Had a wonderful spring skiing trip last weekend. Really enjoyed the comfortable bed, hot tub, location as well as the Basalt wine bar and Wildwood bistro at the Crystal to be just what I needed to make it a wonderful trip! Snow was good too!

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Thank Roger B
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Roger, thank you for your recent review of the Crystal Lodge and our Basalt Wine & Salumeria restaurant. We are pleased that both exceeded your expectations as well as the snow on the mountain. We look forward to welcoming you back again in the future. Kind regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $136 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#4 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
 of 5 bubbles travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
 of 5 bubbles davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
5 of 5