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Mountainside Lodge

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331 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Reviewed 1 week ago via mobile

We had a deluxe suite which was nicer than we expected based on the star rating. It had a separate bedroom with a fireplace, an in-bedroom huge tub (great for a soak after skiing) plus it's own half bath. The second room had a kitchenette, a kitchen table, full bath, sleeper sofa and a fireplace. Plenty of closet space for...

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Helpful?
Thank Marianna V
Management response:

We are happy you enjoyed yourself while staying. Apologies for the musty smell and road noise, we will look into ways to improve both for your future stays. We look forward to seeing you again!

Long Beach, California
Reviewed 1 week ago via mobile

Great location right in the middle of Whistler Village and just a walk away from the gondolas and lifts. We booked these through our Shell Vacations membership for the week. Our room was a loft suite that sleeps six with a sofa bed, a queen bed in the loft, and the kitchen booth converts to a bed also. Another cool...

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Helpful?
Thank Gary F
Management response:

We are glad you had such a great time starting the year off in an awesome way! Hope to you see you on the slopes again soon!

Reviewed 16 December 2016 via mobile

the location is perfect... in the village, close to everything and a two minute walk to the gondolas and lifts for whistler blackcombe... the staff quite friendly, young, as everyone else in town.... helpful and pleasant. The rooms are dated but comfortable... we stayed 4 in a loft. no privacy but truthfully after skiing we just had dinner and slept...

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Helpful?
Thank Sarita K
Sara C, Owner Care at Mountainside Lodge, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your visit. We look forward to seeing you in the future and helping to make sure your enjoy your next visit.

Portsmouth, England, United Kingdom
Reviewed 10 December 2016 via mobile

Currently staying at mountainside and am pleased so far. Room is spacious but can get cold. Freezer is by far the noisiest I have have ever heard. Was hoping for a mountain view but my windows look out at the road which is busy from 4am onwards. Windows could do with updating as they are drafty, probably why it's cold...

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Helpful?
Thank Gaynor E
Sara C, Owner Care at Mountainside Lodge, responded to this review

Thank you for your review Gaynor! We apologize for the noise and draft issues you are experiencing. Please let our staff know if we may be of any assistance in making your visit more enjoyable.

Vancouver, Canada
Reviewed 4 December 2016 via mobile

This is a nice hotel. Location is great for easy access to the gondolas, and all the amenities of the Village. We had a loft room which was spacious and comfy. It was fitted out with everything we needed. It was lovely to unwind in the hot tub. Staff are friendly and helpful and the restaurant in the hotel -...

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Helpful?
Thank Northernjon
Sarah S, Case Specialist, Owner Care at Mountainside Lodge, responded to this review

We are so sorry about the inconvenience from the noises. We know it is important to feel completely relaxed when on vacation and especially after a day of skiing. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while you are still onsite....

A TripAdvisor Member
Level Contributor
6 reviews
5 hotel reviews
1 helpful vote
Reviewed 11 November 2016 via mobile

My colleague and I shared a studio suite while in town for a project. The room was immaculate and housekeeping did a thorough job every day. Amenities were the basics, and were good quality. Always kept in good supply. I slept on the pullout couch. Aside from kind of squeaking springs, it was as comfortable as a regular bed. The...

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Helpful?
Thank A TripAdvisor Member
Sara C, Owner Care at Mountainside Lodge, responded to this review

Thank you for you kind review! We are happy to hear that you and your colleague enjoyed your visit and that the amenities as well as nearby attractions were convenient for your needs. We look forward to being of assistance during your next visit.

Sooke, Canada
Reviewed 7 November 2016 via mobile

We used to come to Mountainside Lodge every year but Whistler doesn't change that much so now we come up every two years. Mountainside Lodge has been around for a long time and it shows. The decor hasn't been updated in the last 5 years, window seals are for the most part all broken and the blinds are worn too....

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Helpful?
1Thank Spyhopper12
Sara C, Owner Care at Mountainside Lodge, responded to this review

Thank you for your review. We are sorry to hear that your visit did not meet expectations. Your feedback is greatly valued by us as it helps to identify our areas of opportunity. Please let our staff know during your next visit if we may be of assistance in making your visit more enjoyable.

Langley, Canada
Reviewed 5 November 2016 via mobile

We have been coming to mountainside lodge for over 10 years and have always been happy with the amenities and customer service. We mistakenly booked another property that we thought was part of the same company and were very dissatisfied with the room and customer service last year so now we will not stay anywhere else.

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Helpful?
Thank Stephannie B
Sara C, Owner Care at Mountainside Lodge, responded to this review

Thank you for your review Stephannie! We are happy to hear that you enjoy your visits with us. We look forward to assisting you during your next visit.

Nanaimo, Canada
Reviewed 4 October 2016

Lots of great places to stay. They had just put down new carpet in the halls, and it was stinking at first. But got better as the stay went on. (stayed for a week). There was a jacuzzi on the bottom floor. No balconies. But had a dishwasher, microwave, and old stove, and a large fridge.

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Helpful?
Thank Giraffes17
Management response:

Hello Giraffes17, we thank you for your review of Mountainside Lodge resort. We thank you for the opportunity to have been of service to you. We are pleased to see you enjoyed your fully stocked unit. We apologize for the inconvenience the new carpet presented, though we do hope you enjoyed its new look. We would be happy to receive...

Surrey, Canada
Reviewed 26 September 2016

A Central location to all thing Whistler. The room we had was great. Turned out to be like 2 suites with a Huge hot tub in the room, a full kitchen, 2 tvs. a little noisy in the evening and at night with partiers walking by. But all in all a great stay.

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Helpful?
Thank Phil L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
At Mountainside Lodge, you’ll find all the comfort, service and amenities you desire when you’re ready to balance your sense of adventure with something for your other senses. Mountainside Lodge is surrounded by spectacular mountain views, yet close to the delightful ambiance of Whistler Village. You just won’t find a better base for your adventure all suites have mountain views, attractive tile and rich carpeted floors, gas log fireplace and wooden blinds. The bathrooms have a jetted tub and bath amenities including a hairdryer and cozy bathrobes. The fully equipped kitchen with dining area, has a dishwasher, full size stove & fridge, microwave, iron and ironing board. You’re never far from a stylish hideaway, a gourmet meal or a rejuvenating massage when you make Mountainside Lodge your base for adventure. ... more   less 

Additional Information about Mountainside Lodge

Address: 4417 Sundial Pl, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $279 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountainside Lodge 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Mountainside Hotel Whistler
Mountainside Lodge Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Mountainside Lodge staff and other travellers.
4 questions
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Questions? Get answers from Mountainside Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the pool area where very quiet.”
 of 5 bubbles bishop3210, 29 Aug 2016 | Read review
“Perfect location”
 of 5 bubbles 971brunof, 14 Jul 2016 | Read review
“Not opposite the hot tub room as I overheard guests mention it was disruptive.”
 of 5 bubbles PaulineC509, 18 May 2016 | Read review
“Fourth or fifth floor”
 of 5 bubbles FreddieC944, 11 Apr 2016 | Read review
“Rooms overlooking the pool had partial mountain views but we're prone to the noise from the pool and hot tub.”
 of 5 bubbles JedP, 1 Feb 2016 | Read review
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