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The room itself was fine, enough space and a nice kitchenette. Only 50% of the lights worked, however, and the fan was also broken. The mattress was probably 20 years old, based on how awful it was - the middle was visibly sunken before even...More
We stayed at the hotel for three nights total. We had a room facing the Village. At 1am we were awoken by the drunks from The Keg/Brandy's Pub which lasted for two and a half hours. We ended up calling the police to lodge a...More
If you're looking for a comfortable bed then you should stay somewhere else. Both the bed and the pillows were rock hard. The location is awesome. Our room had a small kitchenette and eating area which was convenient. The room over the pool was noisy...More
The room we were first given was anything but restful - old wooden slats allowed light in from floodlights in pool area all night. The pool pump pumped noisily all night. Not good at all. Complained to the manager and he put us in another...More
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Thank Kathleen B
Response from Joe M, General Manager at Mountain Side Hotel Whistler by ExecutiveResponded 12 July 2014
Thank you for taking the time to share your feedback, and for giving us the opportunity to improve! I am happy to hear we were able to provide you with an alternate room which met your expectations.
I look forward to welcoming you back...More
Check in was somewhat confusing. We had dragged our suitcases around Whistler Village finally locating the Mountain Side Hotel in a bit of a backwater. Although we were staying here we had check in elsewhere in the Village. Very strange – we later realised that...More
2 Thank FreoCreatures
Response from Joe M, General Manager at Mountain Side Hotel Whistler by ExecutiveResponded 30 April 2014
Thank you for taking the time to reach out to us to provide your comments. Please accept my apologies for the shortcomings you experienced during checkout. I am disappointed to hear your issues as this is not typical of the service we are...More
US$98 - US$530 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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