HOLIDAY INN & SUITES WINNIPEG DOWNTOWN (S̶$̶1̶3̶7̶) S$108: UPDATED 2019 Hotel Reviews, Price Comparison and 131 Photos (Manitoba)

3.5

Location

Cleanliness

Service

Value

Welcome back, we missed you! We have recently updated our guest room bathrooms and lobby area, fitness area and rooms. Located next to the University of Winnipeg and close to everything; just a few minutes walk from the convention centre and the MTS Centre, the city's major event venue and the Winnipeg Jets NHL Hockey team. Everything is within walking distance. Shop until you drop then come and relax in our Fireside Lounge or enjoy dinner in the Peppermill restaurant or visit the more then 40 restaurants within walking distance of the hotel. Don't forget to visit the onsite Starbucks. Catch Rapid transit from the hotel directly to the University of Manitoba and Investors Group Field.

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Property amenities

Restaurant

Room service

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar/Lounge

Banquet Room

Business Centre with Internet Access

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Public Wifi

Self-Serve Laundry

Wheelchair Access

Room features

Air conditioning

Refrigerator in room

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Centrally Located

Mid-range

HOTEL CLASS

Hotel links

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Hotel deals

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Contact

360 Colony St Corner of Colony and Portage, Winnipeg, Manitoba R3B 2P3 Canada

011 65 800 852 6027

Getting there

Winnipeg Airport7 km

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Nearby restaurants

Stella's Cafe & Bakery

See all nearby restaurants

Nearby attractions

Winnipeg Art Gallery

3 minArt Museums

Royal Winnipeg Ballet

5 minTheatre & Performances

The Old House Revival Company

5 minAntique Shops

Plug In Institute of Contemporary Art

2 minArt Galleries

See all nearby attractions

256Reviews

131Photos

3Q+A

65Room tips

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Oh my god.

It is not like me to write a bad review, but I am extremely unimpressed with everything from the parking, to the food, to the front desk.. I am saddened. We came to have a fun family vacation and at every turn there has been something that abruptly stops us. The parking is good…

Date of stay: February 2019

Response from AlbertoMartinatto, Assistant General Manager at Holiday Inn & Suites Winnipeg Downtown

Responded 4 weeks ago

Thank you for taking the time to comment on your experience with us. First of all, I would like to take this chance to apologise for the problems that you have encountered during your stay and I appreciate you bringing to our attention the unpleasant experience you had at our hotel. There was unfortunately an unexpected problem, we consider it an isolated incident, in our pool area that allowed us to keep the pool open for few ours only. Regarding the parking, as with all major downtown hotels, we do not own the parking and as such do have to charge for parking, however this partnership does allow for in and out access to the attached parkade during your stay. It is very disappointing to learn about the miscommunication that took place with our front desk team. Rest assured that additional training and coaching has been done in order to avoid any re-occurrence. Once again, thank you for your feedback. We sincerely hope that you will give us a chance to make your next stay as best as it can be.

Front desk staff are terrible!!!!

Stayed here for my daughters 1-th birthday party and the front desk woman was terrible. She treated me awful and was extremely condescending because she lost my reservation and charged my credit card wrong! Tried to make it seem like it was my fault and said forms were submitted…

Date of stay: January 2019

Response from AlbertoMartinatto, Assistant General Manager at Holiday Inn & Suites Winnipeg Downtown

Responded 6 Feb 2019

Thank you for your recent review of our hotel. First of all, on behalf of my entire team, I would like to apologise for the miscommunication that you had experience at the time of check-in. We take feedback very seriously and I have personally reviewed your feedback with our front desk team to ensure a better response to your enquiries and a positive attitude when interacting with our guest. Once again, thank you for your feedback and for staying with us, we sincerely hope you will give us a chance to make your next stay as best as it can be.

Good Hotel

Stayed for one night with my daughter as part of a weekend night away.The night staff was friendly and helpful. The room was clean and a perfect temperature. Water was clean. And the shower was hot. Now for the not so great stuff...The morning staff could not speak or understand…

Date of stay: January 2019

Response from AlbertoMartinatto, Assistant General Manager at Holiday Inn & Suites Winnipeg Downtown

Responded 6 Feb 2019

Thank you for taking the time to review the Holiday Inn and Suites Winnipeg Downtown. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I would like to take this opportunity to apologise for the problems you experienced with the lamps in your room and in communicating with our front desk associate. I have reviewed your feedback with our front desk team to ensure a better response to your enquiries on your next stay. Thank you for staying with us, we look forward to welcoming you back soon!

Wow- what water pressure!

room on 7th floor facing downtown. it was a bit noisy with sirens, could be better sound-proofed. Water pressure in shower was EXCELLENT! really hard strong flow! Closet door came of track and was never repaired. smallish room but comfortable. Pool and jacuzzi in basement clean…

Date of stay: January 2019

Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Winnipeg Downtown

Responded 26 Jan 2019

Hi biktopincanada, Thank you for staying with us and for providing your honest feedback. I'm glad you found our hotel clean, and the shower very much to your liking. I do want to apologize for the outside noise disturbance, inadequate temperature in the Jacuzzi, and for the lack of exceptional service regarding the broken door cabinet. I'll make sure that our team takes immediate necessary actions on the areas you mentioned. Your comments are appreciated and helps us improve guest satisfaction. We hope you'll consider staying with us again, so we can take better care of all your traveling needs. Sincerely, Tracy V. Case Manager IHGService

Good central area

Had good stay,real comfy beds Friendly helpful staff Walking distance to many attractions Would definitely stay Again Also many eateries close by Stella's right across the street for yummy cinnamon buns to go with coffee or tea which is complimentary in room We had fridge in…

Date of stay: November 2018

Response from AlbertoMartinatto, Assistant General Manager at Holiday Inn & Suites Winnipeg Downtown

Responded 6 Feb 2019

Thanks for sharing your feedback. We love reading thorough and candid reviews such as yours. It's great to know you had a wonderful stay with us and that you were able to explore our great city. We very much look forward to welcoming you back again soon!

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Is this a safe area to walk to and from the MTS Centre before and after a concert?

Downtown Winnipeg is a safe area especially on concert or event nights as there is increased patrols by the downtown watch and downtown cadets that are dressed in red and blue, that are available if any person needs assistance or has questions. They also will provide safe walk which they will walk with anyone whom requests if they feel more comfortable. The MTS center is a short 7 minute walk from the hotel. As our location is right next to the University of Winnipeg, there is also constant security patrolling the area.

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Do you have parking available

There is parking available at a cost. Don't remember the rate as it was awhile ago.

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hi do you have a room for family? how much per night?

I am just a traveller. Contact the hotel!

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