Hilton Garden Inn Fredericton

Hilton Garden Inn Fredericton

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Room & Suite (104)
Dining (19)

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About

4.5
#7 of 19 hotels in Fredericton
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Opened August 2018. Welcome to the Hilton Garden Inn Fredericton Downtown, a stylish base for your travels in New Brunswick. We are steps from restaurants, shopping, the Beaverbrook Art Gallery, Historic Garrison District and our convenient skywalk connects you to the adjoining Fredericton Convention Centre. Our downtown location is close to the Legislative Assembly Building and the Fredericton Trail system where you can enjoy 120km of trails. We are a quick 15-minute drive from the Fredericton Airport -YFC. Join us in one of our two dining options for a freshly prepared meal or cocktail. Our Pickle Jar Restaurant is open all day, while our South Side Shake gin bar boasts the largest selection of gin in New Brunswick. Featuring two seasonal outdoor patios for enjoying the sights and sounds along bustling Queen Street. Call on Evening Room Service after a busy day or stop by our 24-hour Pavilion Pantry for late-night snacks.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Iron
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

620 Queen Street, Fredericton, New Brunswick E3B 1C2 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Fredericton Airport
13.2 km
See all flights
174Reviews3Q+A13Room tips
Traveller rating
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Detailed Reviews
JLDToronto wrote a review Jun 2023
Toronto, Ontario138 contributions148 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
This well-located and comfortable hotel is an ideal place to stay in downtown Fredericton. Steps away from many tourist sites including the beautiful legislature, waterfront and fun Thursday evening Market. Nice and well furnished rooms.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 26 Jun 2023
The Thursday night Market just started again for the summer! I'm so excited that you had the opportunity to go visit. We do have a beautiful downtown and are proud to be in the middle of it. We appreciate you review - thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mbirch205646 wrote a review Jul 2021
Fredericton, Canada1 contribution
5.0 of 5 bubbles
Clean, comfortable, friendly Staff, would definitely stay again. The bed was comfy and the room was very well cleaned and nicely decorated. I appreciated the tags on the door to make you aware the room was cleaned and unopened.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 3 Sept 2021
Hi mbirch205646, Our Hilton Clean Stay Program was a success through Covid, not only for our guests but for our staff as well - thank you for mentioning it. I'm happy to read that you enjoyed your stay, we appreciate your feedback.
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FJDriver wrote a review Aug 2022
Exeter, New Hampshire1,041 contribution243 helpful votes
5.0 of 5 bubbles
Stopped for one night while traveling north to Gaspe. Very easy access to the garage, and since we had a digital key, we went directly to our room. Be sure, however, that you stop by at the front desk at some point to give them auto information for the parking garage. A fee will be added to your stay, but the security personnel at the garage need to know that your car is authorized by the Hilton Garden, or it will be ticketed. One of the drawbacks of digital keys, and bypassing the front desk!! Great room, and great breakfast choices in the AM. Friendly and helpful staff throughout. Will definitely stay here again when in Fredericton.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floor is recommended, and away from the elevator is always good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 28 Aug 2022
Thank you for sharing your feedback - yes, parking is a little tricky, it is city owned, however, we work very closely with the city, just register your license plate at the front desk and we will look after it.
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TElliott90 wrote a review Aug 2021
1 contribution1 helpful vote
2.0 of 5 bubbles
My wife and I selected a room with two queens and a bathtub when we first booked with your hotel. When we arrived we were told we had been “upgraded” to a room with a king bed and walk in shower. We needed the bathtub as we have an 18 month old and expressed this upon arrival but the room was “no longer available”. Once we were checked in we headed to our “upgraded”room on the 5th (519). No sooner did we get in our room we had the cleaning service come in and tell us that our room hadn’t been cleaned yet (which was evident when we first walked in). Little bit alarming going into an unclean/unsanitary room with Covid evident in our province, especially with an 18 month old.

Fast forward..

My wife, son and I unpacked our belongings in our now clean room and then headed to the grocery store. When we were in the lobby the front staff talked to us and expressed their apologies stating “that they had poor communication between themselves and they would be giving us a discount on our room”.
Nice gesture that we appreciated. The rest of the evening was great and we had a good meal at the restaurant in the hotel.

Check out..

The front desk staff asked us how our stay was and I expressed our concerns above and said we had been given a discount on our room. The lady was very rude saying that there was no discount added and that this happens all of the time when they are busy. Her comment solidified our sub standard experience with your hotel.

I hope your standards are higher than what we experienced and that you can take this review to your staff and learn from it.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 3 Dec 2021
I'm glad that I was able to reach out to you directly by email and remedy this very unfortunate experience.
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MoChelle wrote a review Nov 2022
Kansas City, Missouri55 contributions44 helpful votes
5.0 of 5 bubbles
Stayed here for a week during a visit to Fredericton and we're very happy we chose this hotel. It's in an ideal location to explore Fredericton on foot or by car (free parking included in a garage behind the hotel). Our room was spacious and very clean. Great sleep on the very comfortable bed (firm and supportive but not hard). Our room faced the river and Queen St. but it was very quiet and peaceful. Easy walking to so many different restaurants and the riverfront trail. Every single staff member we ran into was nicer than the last - all very helpful and charming. Jack and Tyler at the front desk were especially helpful and wonderful. Breakfast in the restaurant is included and each item we ordered was delicious. It's also open for lunch and dinner so if you don't feel like going out, you have that option as well. All in all a really great experience!
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Date of stay: November 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: River view rooms are lovely. Waking up to watch the sunrise over the river is very nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 22 Nov 2022
We are so beyond thrilled to have Tyler and Jack part of the team - thank you for mentioning them by name! Your review is wonderful to read, thank you for sharing.
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Steve wrote a review Aug 2022
Saint-Basile-le-Grand, Canada22 contributions1 helpful vote
3.0 of 5 bubbles
(I was going to respond to a survey they sent me in email but for some strange reason, it expires after 7 days. Since I was on a trip and only got home afterwards, it expired. So any criticism will be in public here).

The Hilton Garden Inn in Fredericton is a nice option if one wants to stay right in the center of downtown. I've stayed across the street at the old Crown Plaza a couple of times but it has long ago passed its "best before date". The Sheraton is a bit far from downtown and all the hotels up around Prospect street are just too far away if a guest wants to walk around town without having to drive a car.

The Hilton Garden Inn is very new and provides enough nice rooms and facilities. I only had breakfast at their restaurant but it was fine. My only complaints are noise and booking related. I specified when booking that I wanted room as far away from the elevator as possible. When I logged into the Hilton app the morning of my stay to pick a room, the only rooms available were directly in front of the elevator! I had received an offer via email to upgrade my room, so I called the hotel. The first lady I spoke with was obviously using her cell phone and it was cutting out (not very professional for a company the size of Hilton!). I called again and got another lady who agreed to do the upgrade. I also told her to please give me a room as far away from the elevator as possible (I know they have them as I stayed there 3 years ago). She said she would. Later, I checked on the app and out of 7 rooms now available, only 1 was NOT facing the elevator but it was across from the ice machine room! I took it (room 513) and yes, in the middle of the night, having someone getting ice is VERY annoying.

Worse, for a hotel that's really new, the air conditioning unit in our room was REALLY loud (kind of like having a farm tractor sitting in the corner of the room!). It was late and not super hot, so we figured out how to disable it hoping we wouldn't get noisy neighbours as often the air conditioner helps drown out such neighbours. Fortunately, no such noisy folks were there but the bed box springs were nearly as noisy as neighbours. Every time either of us turned over in the night, it made so much noise both of us were woken up. Surely a hotel of this calibre can provide better accommodations.
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Date of stay: August 2022
3.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Insist on a room away from the elevators an with an AC unit that doesn't sound like a farm...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 28 Aug 2022
Well, sounds like there was a few miss from your stay - my sincere apologies! When it rains, it pours! Obviously, that is what happened here. Please do reach out to gm@hgifredericton.com for your next stay - we would like to ensure we answer your needs. Celine - GM
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DiluckshnieJayawarde wrote a review Jan 2020
Canada32 contributions5 helpful votes
5.0 of 5 bubbles
Newest hotel in Fredericton that delivers on the Hilton commitment. Friendly and helpful staff. Highly recommend.
Bar experience was great as well as breakfast the next day. Right next to playhouse and the hotel is connected through conference center so in winter you don't even have to step out to go to the playhouse.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGIFREDERICTON, General Manager at Hilton Garden Inn Fredericton
Responded 30 Jan 2020
It sounds like you had a great experience at the Hilton Garden Inn Fredericton Downtown - thank you for sharing our great location and our connection to the Fredericton Convention Center and The Fredericton Playhouse. It's great for our hotel guests and locals to stop by our restaurant Pickle Jar or our Gin Bar Southside Shake before a show or an event, for dinner, a great cocktail, tapas - whatever will best complete their evening experience. Thank you for your review, sincerely, Celine -GM
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Paul M wrote a review Aug 2021
Mississauga, Canada46 contributions1 helpful vote
4.0 of 5 bubbles
Rooms have a modern styling and are very up to date. (Some may find the style austere, but it is a nice change from the usual faux colonial). Large bathroom, with lovely tiled shower. Everything very clean and in excellent repair. Good downtown location, directly across from the Lord Beaverbrook.

We got a free breakfast on the deal, which was a restaurant style "served" meal, not a buffet. I thought the restaurant quite good, attentive staff, quick service and imaginative menu. After hours the resto had live entertainment and seemed popular.

Minor downside when we arrived was how to get there. Google maps incorrectly shows street in front as one way. Part of the car court was blocked to expand the resto outside for covid. We wound up parking in back. From the back, you need a key to get to the lobby, bit awkward. 2nd minor issue was being charge for parking. Not a terrible expense, but given the cost of the room I expected to have it included. Also was not disclosed at check in.

Finally I thought the room a bit pricey, well above what I would normally pay. However, I booked late and there wasn't much else available. Hence 4 stars instead of 5
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Lots of parking, but paid. No pool. Some rooms have balconies. Ask for riverside room. Resto is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 27 Sept 2021
Very fair comments - Harvest is the biggest Jazz festival East of Montreal, so this is not a "normal" weekend in Fredericton. There's definitely some improvement to be made with communication and thank you for sharing about Google Map. All in all, I'm glad that you still had a positive experience and truly feel that your comments to help us improve - thank you. We appreciate your support. Celine
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Derek P wrote a review Oct 2022
Toronto395 contributions258 helpful votes
4.0 of 5 bubbles
The Hilton is well located for downtown activities and paid parking in the adjacent garage was convenient . There is a dedicated check-in/unloading lane in front of the hotel.

Our room was a good size at about 390 square feet. We paid a little extra for a river view but it was only a partial view between buildings opposite. The bathroom was equipped with a walk-in shower and there were excellent bedside reading lamps..

The reception and dining room staff were cheerful and helpful. The food was not memorable.

The hotel was quiet; the price was rather high.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celine Bertin, General Manager at Hilton Garden Inn Fredericton
Responded 21 Oct 2022
Thank you for your honest feedback Derek. We appreciate you letting us know what could have made your stay even better, this is what we need to hear. Yours in hospitality,
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cuddlypolarbear wrote a review Feb 2020
Saint John, Canada540 contributions141 helpful votes
4.0 of 5 bubbles
Stayed here one night by fluke due to a snow storm. Beautiful new property in downtown Fredericton. Lobby is inviting, rooms are spacious and have a great design to them. Hotel is best suited for business travellers and I don't recommend for families or teams due to the lack of child friendly amenities.
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Date of stay: November 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGIFREDERICTON, Director of Sales at Hilton Garden Inn Fredericton
Responded 27 Feb 2020
Thank you for reviewing our hotel. We are sorry to hear that you were storm stayed in Fredericton, but pleased you had the opportunity to experience our hotel. We are designed for the business traveller but take added measures to be sure all guests who stay with us have the best experience. We hope to see you again with out the snow!
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Hungry Canuck asked a question Dec 2020
Ottawa, Canada92 contributions30 helpful votes
Do your windows in the standard rooms open for outside air?
Answer from Celine B
Fredericton, Canada
Our windows do not open.
Answer from Celine B
Fredericton, Canada
Thank you for reaching out. Currently we start serving our made-to-order breakfast at 7am. Hope to see you soon
ROGERCORMIER asked a question Nov 2018
Riverview5 contributions1 helpful vote
I would like the telephone number to the main desk.
Answer from Celine B
Fredericton, Canada
Hello. The main line to call front desk is 506.999.1551 Thanks!
Jas G wrote a tip Oct 2023
Saint John, Canada103 contributions60 helpful votes
4.0 of 5 bubbles
"Try and get one of the rooms with a river view."
Read full review
robertaM2227HM wrote a tip Jul 2023
Toronto, Canada19 contributions9 helpful votes
4.0 of 5 bubbles
"Free parking for out of province visitors from city hall. Good for parking on streets and municipal lots. Not at private lots "
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Siekierskice wrote a tip Jun 2023
Ottawa, Canada47 contributions27 helpful votes
5.0 of 5 bubbles
"Bring your walking shoes for the River path and the downtown. Perfect location for both!"
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MoChelle wrote a tip Nov 2022
Kansas City, Missouri55 contributions44 helpful votes
5.0 of 5 bubbles
"River view rooms are lovely. Waking up to watch the sunrise over the river is very nice."
Read full review
Steve wrote a tip Aug 2022
Saint-Basile-le-Grand, Canada22 contributions1 helpful vote
3.0 of 5 bubbles
"Insist on a room away from the elevators an with an AC unit that doesn't sound like a farm tractor!"
Read full review
Not the right property for you?
There are more places to choose from in the Fredericton area.
PRICE RANGE
S$208 - S$288 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNew BrunswickFredericton
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN FREDERICTON: UPDATED 2024 Hotel Reviews, Price Comparison and 162 Photos (Canada) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Fredericton
Which popular attractions are close to Hilton Garden Inn Fredericton?
Nearby attractions include Fredericton Boyce Farmers Market (0.3 km), Beaverbrook Art Gallery (0.2 km), and Officers' Square (0.1 km).
What are some of the property amenities at Hilton Garden Inn Fredericton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Garden Inn Fredericton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Fredericton?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Fredericton?
Conveniently located restaurants include MOCO Downtown, The Palate, and 540 Kitchen & Bar, Inc.
Are there opportunities to exercise at Hilton Garden Inn Fredericton?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Garden Inn Fredericton located near the city centre?
Yes, it is 0.07 km away from the centre of Fredericton.
Are any cleaning services offered at Hilton Garden Inn Fredericton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Fredericton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Fredericton?
Many travellers enjoy visiting Officers' Square (0.1 km) and Legislative Assembly Building (0.2 km).
Does Hilton Garden Inn Fredericton have any great views?
Yes, guests often enjoy the river view available here.
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